The Perfume Shop - Merry Hill 261 Avis 

108
TrustScore 5 sur 5

4,9

Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP MERRY HILL, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Joanne was incredibly helpful from the moment I walked in. She was enthusiastic and knowledgeable about the products- which was just what I needed- and she also gave me space, time and support when... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a great experience at merry hill perfume shop. Myora was extremely helpful, kind and charismatic. She attentively helped us with our queries and showcased some new releases! We will definitely... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

An amazing experience selecting our wedding perfumes. Georgia was very helpful and I felt she really wanted to help us find our perfect scent. We didn’t feel any pressure to buy anything but equally f... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Although the assistant was unable to obtain the perfume I wanted to purchase she went out of her way to help me order it on line as she was unable to do it on the shop ordering system. Perfume shop to... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP, MERRY HILL, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

108 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(108)

34 096 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service —arrived in a very short time well packaged and the price was good

22 août 2026
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Joe Anne was the one who helped and…

Joe Anne was the one who helped and served us. She is the best and so nice. Amazing service 10/10. We are so happy and will be coming back.

Thank you lovely lady

23 août 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Enjoyable experience

Excellent service and the gift wrap was an absolute bargain

2 août 2026
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Staff very polite

Staff very polite, helped provide advice and guidance on products with the best offers.

21 juillet 2026
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great experience

Joanne was incredibly helpful from the moment I walked in. She was enthusiastic and knowledgeable about the products- which was just what I needed- and she also gave me space, time and support when deciding. I not only came away with some lovely gifts but also with knowledge I picked up from Joanne on my visit. All staff were pleasant and polite and offered great customer service.

What a lovely experience.

29 juillet 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Abbey was very helpful & made my…

Abbey was very helpful & made my experience at the perfume shop a great success.

22 juillet 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

The help shown by the sales assistant…

The help shown by the sales assistant in your Merry Hill store

25 juin 2026
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Brilliant staff and so helpfull…

Brilliant staff and so helpfull ...moira was so helpfull and knew about all the different brand types...its my go to place for scents

5 juillet 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

the staff are so approachable and very…

the staff are so approachable and very helpful in knowing what fragrance is would like just by describing the aroma i love. the deals are fantastic i love coming to thus shop in merry hill

5 juillet 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Excellent arrived day early

Excellent arrived day early

23 juin 2026
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

We had a great experience at merry hill…

We had a great experience at merry hill perfume shop. Myora was extremely helpful, kind and charismatic. She attentively helped us with our queries and showcased some new releases! We will definitely be back!

1 juillet 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Wonderful

Served by Abby at 261 Merry Hill. Wonderful service, nothing too much trouble (even smelling a million aftershaves before deciding!)

1 juillet 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Went to the merry hill store

Went to the merry hill store. Was served by Abby who has very good people skills and was super friendly.

1 juillet 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

I came in looking for a Jimmy Choo…

I came in looking for a Jimmy Choo perfume unfortunately didn’t have the one in stock but a lovely colleague Abbie helped me find a perfect scent for my stepmoms birthday and gift wrapped it all for me, she was a massive help thank you!

1 juillet 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Myra and Abbie were amazing

Myra and Abbie were amazing, they helped me find just the fragrance I was after... brilliant service with a smile

1 juillet 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Very attentive and friendly staff

Very attentive and friendly staff, particularly Lily who was extremely helpful!

28 juin 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Outstanding customer service

Outstanding customer service, staff really make an effort to make you feel welcomes into the store overall great shopping experience

27 juin 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Abby= very friendly and knowledgable

Abby= very friendly and knowledgable , communicated well.

27 juin 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Good customer service and cleanliness

Good customer service and good prices. Clean in the store and well maintained stock selection. Great team 5*

27 juin 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Easy peasy lemon squeezy

27 juin 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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