The Perfume Shop - Merry Hill 261 Avis 

107
TrustScore 5 sur 5

4,9

Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP MERRY HILL, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Joanne was incredibly helpful from the moment I walked in. She was enthusiastic and knowledgeable about the products- which was just what I needed- and she also gave me space, time and support when... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a great experience at merry hill perfume shop. Myora was extremely helpful, kind and charismatic. She attentively helped us with our queries and showcased some new releases! We will definitely... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

An amazing experience selecting our wedding perfumes. Georgia was very helpful and I felt she really wanted to help us find our perfect scent. We didn’t feel any pressure to buy anything but equally f... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Although the assistant was unable to obtain the perfume I wanted to purchase she went out of her way to help me order it on line as she was unable to do it on the shop ordering system. Perfume shop to... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP, MERRY HILL, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

107 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(107)

36 121 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service by Lily and Sophie

Great service by Lily and Sophie. Nice price for Chanel on the day and free gift wrap. Very happy!

27 juin 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Sophie and the team are fab at merry…

Sophie and the team are fab at merry hill

27 juin 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

lovely staff and customer service

lovely staff and customer service, always a pleasure to buy from x

27 juin 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great help today in the store abbey was…

Great help today in the store abbey was a great help

27 juin 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Sophie was ever so lovely and very…

Sophie was ever so lovely and very helpful aswell as Jackson being very welcoming , it was a positive experience.

27 juin 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Abby was very friendly and…

Abby was very friendly and professional. Will be using them again

27 juin 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Very good and very kind

Very good and very kind. Was so helpful finding me the perfect gift for my daughters for her birthday. And I know she’s going to love it. Thank you to the ladies at the perfume shop.

9 juin 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Abby was awesome and her service was…

Abby was awesome and her service was fantastic, she really helped me pick a great gift for my wife, much appreciated

1 juin 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Fantastic customer service

Joanne was excellent in her service - took the time to show me so many options and was very polite and professional! Best customer service I’ve had! Thank you!

5 mai 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

An amazing experience selecting our…

An amazing experience selecting our wedding perfumes. Georgia was very helpful and I felt she really wanted to help us find our perfect scent. We didn’t feel any pressure to buy anything but equally felt that she gave us the best opportunity to find a good deal! Thank you!

3 mai 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Julie and Steph were fabulous please…

Julie and Steph were fabulous please ask for them when you go. Excellent service. 👍👍 best customer service ever.

29 avril 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Mirah and jay helped me out a lot with…

Mirah and jay helped me out a lot with which spray best suited my occasion and were really kid and helpful. Definitely coming back

21 janvier 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Excellent service

13 mars 2026
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Good delivery on time and good…

Good delivery on time and good packaging

10 mars 2026
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff, excellent service.

2 mars 2026
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Karen , customer service

Karen served me today, went for a leaving gift for a work colleague, was really helpful, I was introduced to the ribbon printing, very impressive, she was so lovely and made my visit a pleasure..

4 février 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

i was served by the lovely joanne and…

i was served by the lovely joanne and she was amazingly accommodating and very polite and helpful. she did a remarkable job on my gift wrap hamper and it was well wrapped and presented! i would definitely recommend her and i always come here and will always continue to

2 février 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Brilliant service from Joanne greatful.

25 janvier 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Served by a wonderful lady named Steph

Served by a wonderful lady named Steph! Extremely patient, very welcoming and sociable. Thank you for being you!!

24 janvier 2026
Avis spontané
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Helpful staff

Helpful staff and quick delivery

17 décembre 2025
Logo de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261

Hi,

Thanks for your lovely feedback & for choosing us to shop with us.

The Perfume Shop

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