I was treated with politeness very helpful, but not pushy , I was made aware of the Perfume that I was looking for Shallimar an older perfume that I used to wear and Loved, to my delight you... Voir plus
L'entreprise a répondu
Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP MERRY HILL, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I was treated with politeness very helpful, but not pushy , I was made aware of the Perfume that I was looking for Shallimar an older perfume that I used to wear and Loved, to my delight you... Voir plus
L'entreprise a répondu
Visited The Perfume Shop at Merry Hill this evening with my wife. We were served by Georgia and Steph who were really patient, professional and knowledgeable about all products we were lo... Voir plus
L'entreprise a répondu
Joanne was incredibly helpful from the moment I walked in. She was enthusiastic and knowledgeable about the products- which was just what I needed- and she also gave me space, time and support when... Voir plus
L'entreprise a répondu
Although the assistant was unable to obtain the perfume I wanted to purchase she went out of her way to help me order it on line as she was unable to do it on the shop ordering system. Perfume shop to... Voir plus
L'entreprise a répondu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP, MERRY HILL, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I came in looking for a Jimmy Choo perfume unfortunately didn’t have the one in stock but a lovely colleague Abbie helped me find a perfect scent for my stepmoms birthday and gift wrapped it all for me, she was a massive help thank you!

Réponse de The Perfume Shop - Merry Hill 261
Myra and Abbie were amazing, they helped me find just the fragrance I was after... brilliant service with a smile

Réponse de The Perfume Shop - Merry Hill 261
Very attentive and friendly staff, particularly Lily who was extremely helpful!

Réponse de The Perfume Shop - Merry Hill 261
Abby= very friendly and knowledgable , communicated well.

Réponse de The Perfume Shop - Merry Hill 261
Good customer service and good prices. Clean in the store and well maintained stock selection. Great team 5*

Réponse de The Perfume Shop - Merry Hill 261
Great service by Lily and Sophie. Nice price for Chanel on the day and free gift wrap. Very happy!

Réponse de The Perfume Shop - Merry Hill 261
Sophie and the team are fab at merry hill

Réponse de The Perfume Shop - Merry Hill 261
lovely staff and customer service, always a pleasure to buy from x

Réponse de The Perfume Shop - Merry Hill 261
Great help today in the store abbey was a great help

Réponse de The Perfume Shop - Merry Hill 261
Sophie was ever so lovely and very helpful aswell as Jackson being very welcoming , it was a positive experience.

Réponse de The Perfume Shop - Merry Hill 261
Abby was very friendly and professional. Will be using them again

Réponse de The Perfume Shop - Merry Hill 261
Very good and very kind. Was so helpful finding me the perfect gift for my daughters for her birthday. And I know she’s going to love it. Thank you to the ladies at the perfume shop.

Réponse de The Perfume Shop - Merry Hill 261
Abby was awesome and her service was fantastic, she really helped me pick a great gift for my wife, much appreciated

Réponse de The Perfume Shop - Merry Hill 261
Joanne was excellent in her service - took the time to show me so many options and was very polite and professional! Best customer service I’ve had! Thank you!

Réponse de The Perfume Shop - Merry Hill 261
An amazing experience selecting our wedding perfumes. Georgia was very helpful and I felt she really wanted to help us find our perfect scent. We didn’t feel any pressure to buy anything but equally felt that she gave us the best opportunity to find a good deal! Thank you!

Réponse de The Perfume Shop - Merry Hill 261
Julie and Steph were fabulous please ask for them when you go. Excellent service. 👍👍 best customer service ever.

Réponse de The Perfume Shop - Merry Hill 261
Mirah and jay helped me out a lot with which spray best suited my occasion and were really kid and helpful. Definitely coming back

Réponse de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.