The Perfume Shop - Milton Keynes 150 Avis 

56
TrustScore 4.5 sur 5

4,7

Kiosk B/C, 12/14 Crown Walk Milton Keynes Shopping Centre, MK9 3AB MILTON KEYNES, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I went into the Milton Keynes store and I was served by a lovely girl. Her name was Tanjina, I went in not having a clue about what I wanted to buy, she had so much patience and gave me good recommend... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Yamna is the best person I’ve ever met at the TPS Milton Keynes store, wonder employee, she’s super patient and takes time out to satisfy every customer. She’s also very kind and polite and always has... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Elaine at the Milton Keynes store served me today. She is MAGNIFICENT. VERY PROFESSIONAL, KIND, POLITE, WARM AND GENUINE. She makes you feel like a valued customer, KNOWS HER PRODUCTS and is very... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I had a good experience with the staff at Milton Keynes centre store. Customer service was every good. I have take away one star because The Perfume Shop nolonger gives you perfume samples automatica... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.


Coordonnées de contact

  • Kiosk B/C, 12/14 Crown Walk Milton Keynes Shopping Centre, MK9 3AB, MILTON KEYNES, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

56 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(56)

36 335 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Just been to MK and Hasaan from The…

Just been to MK and Hasaan from The Perfume Shop was brilliant, he knew loads about the different notes in all the fragrances we tried, was so patient and kind and overall really nice. 2 bottles of perfume sold. Thanks Hasaan

3 avril 2026
Avis spontané
Logo de The Perfume Shop - Milton Keynes 150

Réponse de The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Staff was very friendly and talkative…

Staff was very friendly and talkative had a nice conversation
(Was buying a perfume travel pod)

29 mars 2026
Avis spontané
Logo de The Perfume Shop - Milton Keynes 150

Réponse de The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Should be a comedian

Should be a comedian! Absolute star! Customer service was great! Hasaan is a star! 🥺

29 mars 2026
Avis spontané
Logo de The Perfume Shop - Milton Keynes 150

Réponse de The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 4 sur 5 étoiles

I had a good experience with the staff…

I had a good experience with the staff at Milton Keynes centre store. Customer service was every good.
I have take away one star because The Perfume Shop nolonger gives you perfume samples automatically both online and instore when you buy a perfume of over £100

10 mars 2026
Logo de The Perfume Shop - Milton Keynes 150

Réponse de The Perfume Shop - Milton Keynes 150

Hello Beatrice,

Thank you for your feedback we're glad you enjoyed your experience with our Milton Keynes team! We appreciate your feedback regarding samples. We'll certainly pass this on. Thanks for taking the time to share your thoughts.

Kind regards,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Hi there

Hi there,

I visited today looking for a gift box for my colleague and met Hasaam, he took time to advise and guide me. he even wrapped up my boxes as I I ended up purchasing 2 perfumes based on he's excellent recommendation

Hasaam has a great customer service skills , he's an amazing asset to Perfume and to us customers.

I really enjoyed being served by Hasaam, the conversation was natural and easy, he made my experience unique and special...I definitely will be back because of him!.

Bidjou

8 mars 2026
Avis spontané
Logo de The Perfume Shop - Milton Keynes 150

Réponse de The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Thank you Charlotte for such an amazing…

Thank you Charlotte for such an amazing experience! Despite the amount of perfumes I smelt you were very patient and very polite!
Lovely staff too!!

2 mars 2026
Avis spontané
Logo de The Perfume Shop - Milton Keynes 150

Réponse de The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Hasan was very helpful and gave amazing…

Hasan was very helpful and gave amazing customer service. Showed a range of perfumes and suggested new releases and ones he thought we would like based off what we told him. 10/10 customer service.

6 février 2026
Avis spontané
Logo de The Perfume Shop - Milton Keynes 150

Réponse de The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Absolutely 10/10 service by Hassan and…

Absolutely 10/10 service by Hassan and Adil in the Milton Keynes store, they where so helpful and very patient with me being a very fussy customer. Definitely an asset to the company! Can tell they enjoy their job and didn't have any issues with going above and beyond.

3 février 2026
Avis spontané
Logo de The Perfume Shop - Milton Keynes 150

Réponse de The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 1 sur 5 étoiles

Complaining against staff

In Perfume Milton Keynes we have a woman team lead who does not have manner, with another girl that was so rude
Elaine is great and she is so nice, i have escalated this to Elaine who was fantastic
the Team lead is from Russia

23 décembre 2025
Logo de The Perfume Shop - Milton Keynes 150

Réponse de The Perfume Shop - Milton Keynes 150

Hello,

We’re very sorry to hear about your experience and completely understand your frustration. This is certainly not the level of service we aim to provide and we sincerely apologise.

Your feedback is extremely important to us and we take it very seriously. We will be investigating this matter internally to ensure that all team members uphold the high standards of professionalism and courtesy that we expect in our stores.

We’re pleased to hear that Elaine was able to assist you and provide a positive experience and we will make sure your comments are shared with her.

Thank you for taking the time to bring this to our attention it really helps us improve our service for all our customers.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

Huge variety

Huge variety at amazing prices and super helpful staff

29 novembre 2025
Logo de The Perfume Shop - Milton Keynes 150

Réponse de The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

The staff at the Milton keynes branch…

The staff at the Milton keynes branch are absolutely Fantastic, what a wonderful and helpful shop. Always a pleasure to go into to the staff. Thank you for everything ❤️ x

16 janvier 2026
Avis spontané
Logo de The Perfume Shop - Milton Keynes 150

Réponse de The Perfume Shop - Milton Keynes 150

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 1 sur 5 étoiles

Late delivery and got charged for the delivery option that i choose but was not delivered on the the chosen day.

Everything went bad, especially the payment, I choose next day delivery and and I got my order like almost a week later, meanwhile I paid for the delivery fee which is next day delivery. And I got a message from royal mail that my parcel has been delivered meanwhile it was not till 2 two days later that I received it. Customer service is really hard to get in contact with which was really frustrating

2 janvier 2026
Logo de The Perfume Shop - Milton Keynes 150

Réponse de The Perfume Shop - Milton Keynes 150

Hi,

We are very sorry to hear about the issues you experienced with your order and the delayed delivery. We know how frustrating it is when deliveries don't arrive on time and contacting customer service is difficult. We appreciate you bringing this to our attention, and we will investigate these issues.

The Perfume Shop

Noté 5 sur 5 étoiles

I was the Milton Keynes store and I had…

I was the Milton Keynes store and I had help from Adil who was excellent at helping me find fragrances that I wanted. Even though I had very little knowledge on brands, smells and being able to describe what I wanted he was very helpful and took time to narrow down what I was looking for. 100% recommended will definitely be coming back

6 janvier 2026
Avis spontané
Logo de The Perfume Shop - Milton Keynes 150

Réponse de The Perfume Shop - Milton Keynes 150

Hi,

Thanks for your review. It's great to hear your kind words and recent experience.

The Perfume Shop

Noté 5 sur 5 étoiles

Good price

You had the perfume at a reasonable price so I bought it!

22 décembre 2025
Logo de The Perfume Shop - Milton Keynes 150

Réponse de The Perfume Shop - Milton Keynes 150

Hi,

Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.

The Perfume Shop.

Noté 5 sur 5 étoiles
Logo de The Perfume Shop - Milton Keynes 150

Réponse de The Perfume Shop - Milton Keynes 150

Hi,

Thanks for your feedback. Thank you so much for choosing us to shop with.

Happy New Year.

The Perfume Shop

Noté 5 sur 5 étoiles

Souch to choose as gift for all the…

Souch to choose as gift for all the friends and family.

26 septembre 2025
Logo de The Perfume Shop - Milton Keynes 150

Réponse de The Perfume Shop - Milton Keynes 150

Hi,

Thanks for your lovely feedback & for choosing us to shop with us.

The Perfume Shop

Noté 5 sur 5 étoiles

Centre MK - Hassan was Great!

Went to the Centre MK shop and was served by a young gentleman called Hassan, he was attentive but not overbearing knowing that we were ready to purchase. He made light conversation while we waited for the payment machine to load. very passionate about his knowledge of fragrances and due to his recommendation we purchased a second fragrance as he knew the scents well. The entire team that day were great.

6 décembre 2025
Avis spontané
Logo de The Perfume Shop - Milton Keynes 150

Réponse de The Perfume Shop - Milton Keynes 150

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Noté 5 sur 5 étoiles

Great service in Milton Keynes

Great service in Milton Keynes. Always going there for perfumes. Especially big thanks to Zanna

21 novembre 2025
Avis spontané
Logo de The Perfume Shop - Milton Keynes 150

Réponse de The Perfume Shop - Milton Keynes 150

Hi,

Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Thank you Zanna

Thank you Zanna, what an amazing service with a wonderful smile @ your center Milton Keynes store.

Thank you so very much.

14 novembre 2025
Avis spontané
Logo de The Perfume Shop - Milton Keynes 150

Réponse de The Perfume Shop - Milton Keynes 150

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

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