The Perfume Shop - Reading 67 Avis 

245
TrustScore 5 sur 5

4,9

37A Town Mall Walk, The Oracle, RG1 2AH READING, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing service from Alexia in the reading location. I had such a lovely experience thanks to Alexia who helped me choose a perfume. I don’t know much about fragrances, but she was incredibly knowle... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Iksha was very warm and welcoming, super patient in showing us a number of perfumes. We were happy with her suggestions. She helped us buy two perfumes for Men . We look forward to shopping again

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited Reading unit this Saturday and was immediately greeted by Ramona. She has given me great advice and showed lovely selection. She was friendly and very knowledgeable about the product, took her... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Once again, a wholesome experience. This is our 2nd visit to ‘THE PERFUME SHOP’ Reading store. We were suggested the right perfume again that matches our smell notes. As always, the staff here are ver... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • 37A Town Mall Walk, The Oracle, RG1 2AH, READING, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

245 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(245)

34 115 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Always a great experience shopping…

Always a great experience shopping online at the perfume shop.

29 janvier 2026
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Just had a very pleasant customer…

Just had a very pleasant customer service with Ramona from Reading's shop. Really appreciated, thank you again also for your professionalism. Au revoir

13 février 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Excellent customer service by “Alexia”

Today i was served by a lovely lady called “Alexia” at the reading oracle perfume shop branch,she was absolutely brilliant,her customer service is excellent,she helped me find the right perfume to fit my budget and purpose,she is very friendly and very knowledgeable,she is a asset to the company .

13 février 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Excellent service

Ramon (hope the name is correct) was brilliant! and really helped me deciding on my eventual choice. Thank you for being so nice and and taking time. If you're looking for some perfume, go here first!

13 février 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

I had the best experience in Reading…

I had the best experience in Reading store oracle. X
Was served by a very beautiful lady named Salma not only helpful but amazingly polite.
Made my experience so much better x

12 février 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Ramona is a very lovely sales person

12 février 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Excellent service

Excellent service, charming, efficient. Ramona you are the best

12 février 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Alexia helped me alot and was very…

Alexia helped me alot and was very patient.. would definitely recommend this store

Thanks for showing around variety of perfumes

11 février 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Very helpful and positive girls

Very helpful and positive girls. Make in my choices much easier. Tahira and Alexia in (Oracle Reading )

10 février 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Really friendly staff and extremely…

Really friendly staff and extremely helpful. I was served by Tahira and she was very attentive and helpful. Will definitely be coming back again

10 février 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

pamona was out of this world

pamona was out of this world , so kind and helpful will definitely be coming back !!

10 février 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Very nice

Very nice, helpful experience, lovely staff. Ramona from the reading shop was very helpful.

10 février 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Tahira was amazing

Tahira was amazing, very professional, kind and extremely helpful! Was very stuck on what to get for valentines and Tahira helped so much and created a beautiful little hamper 🥰

10 février 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Sana was so sweet and helpful

4 février 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Thank you Ramona

We keep coming back to this perfume shop because of Ramona. Even though there are other places like Boots with lower prices, we still choose to shop here every time. My husband and I genuinely enjoy coming in, mainly because of how kind, friendly, and helpful she is.

Ramona always gives spot-on recommendations, takes her time with us, and makes the whole experience feel personal, not rushed or salesy. We end up buying almost every time, not because we’re pushed to, but because we trust her and feel comfortable. She’s a real asset to this shop and honestly the main reason we choose it over others.

2 février 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us thanks to the wonderful Ramona! We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Really happy with the service

Really happy with the service. Everything went smoothly and the quality exceeded my expectations. Friendly, reliable, and professional — highly recommend Hannah too.

2 février 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Was wander full saver is and cool best…

Was wander full saver is and cool best best all the time ramona cool

2 février 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Nice customer service by Tahira

Nice customer service by Tahira. Really helpful and polite. Thanks.

31 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Tahira always look after me when I walk…

Tahira always look after me when I walk in the shop. She’s the best 💯

31 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Tahira

Tahira, was excellent with her service! At Reading Oracle

30 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus