The Perfume Shop - Reading 67 Avis 

245
TrustScore 5 sur 5

4,9

37A Town Mall Walk, The Oracle, RG1 2AH READING, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing service from Alexia in the reading location. I had such a lovely experience thanks to Alexia who helped me choose a perfume. I don’t know much about fragrances, but she was incredibly knowle... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Iksha was very warm and welcoming, super patient in showing us a number of perfumes. We were happy with her suggestions. She helped us buy two perfumes for Men . We look forward to shopping again

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited Reading unit this Saturday and was immediately greeted by Ramona. She has given me great advice and showed lovely selection. She was friendly and very knowledgeable about the product, took her... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Once again, a wholesome experience. This is our 2nd visit to ‘THE PERFUME SHOP’ Reading store. We were suggested the right perfume again that matches our smell notes. As always, the staff here are ver... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • 37A Town Mall Walk, The Oracle, RG1 2AH, READING, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

245 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(245)

34 115 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

I’m very happy with service.

I’m very happy with service.. tahira deal very nicely. She showed very good and worth products.

30 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Josh at the perfume shop reading is…

Josh at the perfume shop reading is excellent! Lovely customer service skills and put a smile on my face! Thank you.

29 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Highly recommend!

I was not sure which perfumes to go for as I wanted to get some for my loved ones. Then Romana from one of the reading based Perfume shop recommended me to some of those perfumes. I was really glad and happy to get some of those perfumes. Can't expect anything more.

29 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

I had a wonderful experience at the…

I had a wonderful experience at the reading store with Alexia who kindly helped us find the perfect perfume gift. She was very kind and wrapped our gifts beautifully. Amazing experience.

29 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

The best

The best , very kind and smiling women. Ramona , end the Reading store.

28 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Ramona is the best customer service in…

Ramona is the best customer service in reading oracle

26 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Ramona from the Reading was absolutely…

Ramona from the Reading was absolutely fantastic and had the best customer service. Made my experience the best by far.

24 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Salma at reading

Went into the reading perfume store, was served from a lovely young woman named salma, would definitely recommend visiting..

24 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Excellence service and polite

Excellence service and polite

24 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Excellent service

Excellent service
Thank you sana😊🥰

24 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

I went to the perfume shop in Reading

I went to the perfume shop in Reading. Really amazing experience. The staff is really nice and Alisha really helped me to select the best perfumes.

22 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

I had an outstanding experience at The…

I had an outstanding experience at The Perfume Shop in the Oracle Reading on 21st January 2026. From the moment I walked in, the atmosphere felt welcoming, but what truly made my visit exceptional was the customer service from Ramona.

She was incredibly friendly, patient, and genuinely knowledgeable about the fragrances I was interested in. Instead of rushing me or pushing products, she took the time to understand what I liked, offered thoughtful recommendations, and explained each option clearly. Her professionalism and warm personality made the whole experience enjoyable and effortless.

It’s rare to come across someone who combines expertise with such genuine care for customers, and Ramona absolutely stands out. Thanks to her, I left with the perfect fragrance and a smile on my face.

Highly recommend this store — and if you’re visiting, look out for Ramona. She’s fantastic.

21 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Beautiful young lady …

Service was so lovely the young lady was so nice polite she put a smile on my face after feeling low thank you so much for that
Sana

22 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great service from Hannah at the…

Great service from Hannah at the Reading branch Really helpful, friendly and knowledgeable. Left with a great purchase.

21 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Salma was amazing

Salma was amazing. She was very efficient and helpful.
Such a welcoming person.
She knew exactly what i was looking for.

Thank you salma for helping me out with the gifts that i had to buy for many people.
You saved so much of my time.

19 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

We had a great time great help from…

We had a great time great help from Tahira in reading oracle helped me with a good selection for my requests.

19 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Lovely reception from Sana

Lovely reception from Sana
Thanks for your patience and friendly customer service

19 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Sana is very professional and helping

Sana is very professional and helping. Thank you soo much.

19 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

at the reading store alexia amazing…

at the reading store alexia amazing service couldn’t resist the perfume!

18 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Excellent service from Tahira!

17 janvier 2026
Avis spontané
Logo de The Perfume Shop - Reading 67

Réponse de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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