Corina and Pauline were incredibly kind, helpful and patient whilst I was deciding on which scent to purchase. They took the time to listen, asking who I was purchasing for and see if they could find... Voir plus
Établissement
Changer d'établissementUNIT 31, Surrey Quays Shopping Centre, Redriff Rd, SE16 7LL LONDON, GB
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Lisez les avis des autres
Mai at The Perfume Shop in Surrey Quays is simply amazing! From the moment you meet her, her warmth, patience, and professionalism shine through. She has an incredible talent for guiding you to the p... Voir plus
L'entreprise a répondu
Lindita was very friendly, and helpful. She made my shopping experience seamless. I was literally done in seven minutes, and I walked away with two perfumes that match my tastes perfectly.
L'entreprise a répondu
I always have a fantastic experience whenever I visit this perfume shop, thanks to Mai. She is incredibly friendly, knowledgeable, and always takes the time to help. Mai is always happy to tell me a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
UNIT 31, Surrey Quays Shopping Centre, Redriff Rd, SE16 7LL, LONDON, Royaume-Uni
4,8
Excellent
125 avis
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Great sale person
I was served by mai. Great sale person & she was very helpful
23 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Carole is amazing
Carole is amazing! Her customer care and friendliness makes us want to come back. She helped my teens make a great decision what to buy with their money. Thank you!
21 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
I came to the shop to buy Jo Malone
I came to the shop to buy Jo Malone, but unfortunately they don't sell such.
The sales representative Mai, was very helpful and supportive she go out of the way to source for different fragrance that matched up with my preference.
I am so glad I met her in the shop.
I just want to say thank you Mai, I do appreciate your help xx.
10 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hi,
Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.
The Perfume Shop Team
Mai,Pauline always gives me the best…
Mai,Pauline always gives me the best service you could ever ask for. I have tried so many other PS, but I never get so much knowledge about different fragrances.
Shop here if you really want to know what best smells for you.
1 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
The two ladies in the shop are the best…
The two ladies in the shop are the best customers several God bless them.
1 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Réponse de The Perfume Shop - Surrey Quays 320
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
I was greeted by a beautiful young lady…
I was greeted by a beautiful young lady named Rume who works at the perfume
Shop who was very very welcoming she made me feel very welcome and was very quick to help to assist and just knew what I wanted and was looking for just by a few words and now that’s what you call a girl best at her work. Purchasing my items was very quick and easy and I was out in no time. If you need perfumes and you pass by Surrey Quays you know where to go and who to go to to get the best fragrances you need
12 juin 2025
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hi,
We're happy to hear that you enjoyed your experience. It's great to know that our team member was very welcoming and helpful, assisting you in finding the perfect fragrances. We appreciate your positive feedback and thank you for your recommendation.
The Perfume Shop
Excellent customer service
I always come to the Surrey Quays branch because the staff in here are so lovely. I came in store to collect my order I placed online. I was greeted by Rume who was a friendly face and was so attentive. She helped me purchase another perfume on top of the order I placed online.
11 juin 2025
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
The perfume shop Surrey Quays is the…
The perfume shop Surrey Quays is the best shop. I was served by Mai, I recommend her to become manager. She is very welcoming, always helping me with my purchases.
6 juin 2025
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
This lady so amazing excellent customer…
This lady so amazing excellent customer service she gave us!!!!
6 juin 2025
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
EXCELLENT SERVICE FROM RUME
This lady was absolutely amazing very calm, patient, great customer service took the time to offer me many choices.
I was given so much details and was able to find two scents I really like.
I will be returning to this store for the impeccable service.
5 juin 2025
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Mai was wonderful as ever
Mai was wonderful as ever, very helpful as I have disabilities!
5 juin 2025
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hi,
Thanks for your review. I am happy to hear of your recent experience.
Sharain
The Perfume Shop Team
Always great and efficient service at…
Always great and efficient service at this branch. Taz today was particularly helpful.
30 mai 2025
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Very informative
Very informative, friendly, and helpful— my go to store. Big up Mai especially as she provided me with one of the best customer service experiences I’ve received in a while! Thank you.
28 mai 2025
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
I dropped in to buy a present and the…
I dropped in to buy a present and the staff are absolutely wonderful, especially Pauline & Mai. My favourite the perfume shop of all time!!
17 mai 2025
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
Another great service from Mai today…
Another great service from Mai today with my monthly purchases always a pleasure she’s so helpful got me into the prada refills
9 mai 2025
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Thank you for your positive review!
The Perfume Shop.
Very helpful and informative
Very helpful and informative. Love coming here, so easy and straightforward!
4 mai 2025
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hi,
Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Mai very good sale person with a lot of…
Mai very good sale person with a lot of knowledge very bubbly, friendly and welcoming. Great person in all
2 mai 2025
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Réponse de The Perfume Shop - Surrey Quays 320
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Love this perfume shop at Surrey quays
Love this perfume shop at Surrey quays. Very friendly and helpful staff especially Mai always helps me out and is very patient
2 mai 2025
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hello,
Thank you for your wonderful 5* review! We are so pleased to know you had a great experience shopping with us, your feedback means so much.
Warm regards,
Jasmyn
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