The website was very well presented making my decision to enter the BOM exciting. I anxiously waited for them to arrive and was super excited to receive and get started. The excitement of opening... Voir plus
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Lisez les avis des autres
I ordered a Block of the Month kit. At checkout there wasn't the option to order the entire kit all at once. So I just left a short little note explaining what I was after, within the hour, I had an... Voir plus
Really dishonest and entitled store owner . They really are awful people. Don’t trust them for anything . Really bad experience. Rip you off Then try to blame you for not understanding the price . I n... Voir plus
The Quilted Boutique has gorgeous high-quality fabric. Tracy, the owner, is an artist picking out fabrics and patterns. Have spent more than one paycheck at this wonderful quilt shop. Customer servi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'édredons
- Service de retouche de vêtements
- Magasin de tissus
- Boutique de cadeaux
- Magasin de linge de maison
Écrit par l'entreprise
The Quilted Boutique At The Quilted Boutique, quilting is about more than fabric—it's about creating something beautiful, meaningful, and lasting. We specialize in carefully curated premium quilting fabrics, quilt kits, Block of the Month programs, patterns, and quilting essentials from the industry's most loved designers and manufacturers. Every product is selected with quality, inspiration, and creativity in mind. We're committed to providing friendly, personal service, fast shipping, and a shopping experience that makes every customer feel welcome, whether you're creating your first quilt or your hundredth. Your satisfaction is at the heart of everything we do. The Quilted Boutique — Sew much more than just fabrics. www.thequiltedboutique.com
Coordonnées de contact
Hitchman Street, N3L 0M1, Brant, Canada
- 15193021560
- Info@thequiltedboutique.com
- thequiltedboutique.com
4,5
Excellent
159 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I would really like to thank Tracy for…
I would really like to thank Tracy for her amazing customer service!! I had ordered a mini iron as a Christmas present, I was a bit worried so I contacted the email when I didn’t receive any tracking information. She was very kind and let me know before packing she noticed a piece was broken so she kindly ordered another and shipped it to me as soon as she received it! She was incredibly sweet and thoughtful and added a sweet little extra something for the trouble! I greatly appreciate all the effort to make sure I was happy with the order and communicate with me in regards to the shipping. Would absolutely recommend this location to anyone, you are in good hands!! Thank you Tracy
10 décembre 2025
Avis spontané
Very nice folks
Very nice folks. I was even invited for tea if I ever was in the area. Prompt service fast shipping. I will definitely order from them again
13 décembre 2025
Great Service
Was so happy to find this fabric at a Canadian quilt shop. Easy to order on line, immediate confirmation of my order and delivered to my door in Manitoba within days! Very impressed!
8 décembre 2025
The fabric is beautiful
The fabric is beautiful. Shipping is great! Always happy with my purchase from here.
28 novembre 2025
Fabulous quilting shop!
Gorgeous, high quality fabrics, quick shipping & fabulous customer service!
24 novembre 2025
Pretty fabrics and prompt delivery!
My order arrived quickly. A concern I had with a product was dealt with promptly and in a positive manner. The selection of fabric is very nice as well! I recommend this shop!
21 novembre 2025
The fabric was a great choice for my…
The fabric was a great choice for my Grandniece"s Quilt, the price was right and delivery was quick
20 novembre 2025
Personal touch!
Follow-up with a personal touch. Not always happening as much by other companies . Great service!
20 novembre 2025
The quality of fabrics
For a first experience, I'll be surprised by the variety of fabrics.
My questions were answered very quickly.
Overall, a bond of trust was established. I will certainly be a customer. Thank you!
15 novembre 2025
My first time ordering from The Quilted…
My first time ordering from The Quilted Boutique. I was so impressed by their reaching out to me to help me with my order. Their kindness is overwhelming and cannot wait to receive my order. I know it will be beautiful.
5 novembre 2025
Great Service
Ordered a special pattern and had a few questions before ordering. Very quick and efficient response. Pattern arrived in perfect order.
28 octobre 2025
Excellent customer service!
Excellent customer service and willing to go the extra mile for their customers! Recommend The Quilted Boutique very highly and it is my "go to" for my favourite quilting projects
8 octobre 2025
Prompt delivery and beautiful material
Prompt delivery and beautiful material. Can’t wait to turn into a quilt.
1 octobre 2025
Great variety and quality of fabric
Great variety and quality of fabric. Very trustworthy business.
27 septembre 2025
He said he would give me a refund
He said he would give me a refund, if I removed my previous negative comment, so I did.
But he has not refunded the $22 shipping fee!
He never shipped anything, but now he’s saying it was a handling fee. Not true.
I’ve never had the displeasure of dealing with anyone as dishonest as this guy!
7 octobre 2025
Avis spontané
Réponse de The Quilted Boutique
Botm pre-order quilt kits are Non-cancelable and Non-refundable. Suzanne canceled her order for BOTM quilt kit, upon calling Suzanne to explain that we have already ordered her quilt kit, and that it clearly states that these are non-cancelable and non-refundable Suzanne said " I was going to take the first month to get the pattern, and then not pay for any more so I could keep the pattern" When we tried to explain to Suzanne that this was not an ethical thing to do, and that we have already paid for her 12 months of fabrics to the mill on her behalf, Suzanne followed up with a slew of nasty name calling, then proceeded to threaten by posting on every platform that she could find a list of negatives, we agreed to refund simply to stop the abusive behavior. Suzanne was refunded her deposit of $36.87. CDN, from a $46.87 charge CDN. The difference is less $10.00 CDN in transaction fees charged by Visa and processing fees charged by Square. .. for a BOTM that Suzanne reserved and desired to " Only keep the first month to get the patterns for free"
After 6 attempts at phone communication Suzanne hung up on Every call after a list of abusive names. I would not do business with a person that behaves this way, nor would I suggest anyone else does, especially knowing the goal was to get 12 patterns for free. We have kept a record of all communication, and forwarded this to the designers to ensure thier products are not obtained in any nefarious manner.
Réponse de The Quilted Boutique
Thank you So very much Donna. We surely appreciate your support. Have a lovely day. The Quilted Boutique www.thequiltedboutique.com
A different kind of sizing. Not Starch
The product is different from starch and I was interested in trying it. I had not seen it in the states. The company kept me informed as to delivery and it arrived in a timely manner. I look forward to doing more business with them.
28 septembre 2025
Réponse de The Quilted Boutique
Hello Crystie,
Thank you so much for your positive review. You're a breath of fresh air today!
Let me know your thoughts on the spray. All the best,
The Quilted Boutique www.thequiltedboutique.com
Réponse de The Quilted Boutique
Thank you so very much, your positive feedback means so much to us here at The Quilted Boutique
We appreciate you!!
I placed my order more than a week ago
I placed my order more than a week ago, I received a message from courier company; checked into it with them writing back that the label was Created more than a week ago but they have not received the parcel. I have not received the parcel at this point.
Linda Anderson
289-383-3442
25 septembre 2025
Réponse de The Quilted Boutique
Hello Linda
This order shipped within 3 business days, and arrived directly after the Canadian holiday.
You acknowledged and confirmed this information in writing.via email, thank you..
It is often easy to type something negative, but nonetheless, that doesn't make it factual. We try very hard to make our customers happy. We are NOT Amazon, and yet your order arrived within 3 days over not just a weekend, but over a stated countrywide holiday weekend! . My one question remains, if you were concerned that your order did not arrive "overnight" or "may have been lost on a Sunday," Why call a courier,? Why not simply call The Quilted Boutique directly, and get immediate verbal communication and conformation? We would greatly appreciate the removal of this negative review, as it does not contain factual information. Thank you, I am pleased that you were happy with your products. We wish you all the best in your future endeavors. --- The Quilted Boutique
Log cabin
I love the fact that the kit is pre-cut. However, would have loved to be able to shop in person.
2 septembre 2025
Réponse de The Quilted Boutique
We are online at the moment, next time let me know you're coming, and we will have you in for a tea.
Thank you
The Quilted Boutique www.thequiltedboutique.com
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