Absolutely brilliant company and superb quality bar stools they look amazing! I was really pleased with how sturdy and well built they are. The soft feet bases really protect my LVT floor. Great commu... Voir plus
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We ordered some Rattan dining room chairs, on unpacking them realised we had two of the correct chair and 2 incorrect chairs. Called and explained, they knew the mistake was made from an unpackin... Voir plus
I bought the rattan walnut colour chairs and they look amazing. Thank you for the quick and safe delivery !!
We had an overall positive experience with The Rattan Company. We bought the Wooden Slatted Bench Coffee Table and very happy with the quality. It was slightly wobbly on the first day but then evened... Voir plus
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Fournisseur de tabourets de bar
- Magasin de meubles de chambre à coucher
- Magasin de meubles de salon
- Magasin de mobilier en rotin
À propos de The Rattan Company
Écrit par l'entreprise
The Rattan Company is a family run business sourcing and selling ethical, contemporary designer indoor natural rattan furniture to add a touch of sustainable style to your home.
Coordonnées de contact
Owl Barn, Planetree Lane, Kirk Hammerton, YO26 8FQ, York, Royaume-Uni
- 07938 706842
- hello@therattancompany.co.uk
- therattancompany.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The rattan walnut colour chairs
I bought the rattan walnut colour chairs and they look amazing. Thank you for the quick and safe delivery !!
I bought 3 Inca bar chairs but they…
I bought 3 Inca bar chairs but they were quite uncomfortable so had to return. Cost me £100 to return which was extremely upsetting
Really pleased with my rattan…
Really pleased with my rattan headboard.
Beautiful, sturdy,
What else can I say
The Rattan Company regularly kept me informed,
Very pleased with Company and Product
Very happy with the product
Very happy with the product, which was nicely reduced.
Dispatch and delivery were prompt
Great quality ❤️
Absolutely brilliant company and superb…
Absolutely brilliant company and superb quality bar stools they look amazing! I was really pleased with how sturdy and well built they are. The soft feet bases really protect my LVT floor. Great communication and support from the team as our address is brand new so they helped ensure the courier got it to us safely and quickly. Highly recommend!
Good product
Good product, happy with the quality and also delivered quickly and efficiently.
I ordered some kitchen bar stools and…
I ordered some kitchen bar stools and loved the design.. sadly the colour was a little to light and didn’t fit in my kitchen
I did return them at my cost and the company were very fair and issued a refund . I have no complaints they are a jolly good company with some beautiful furniture.
Excellent
We ordered some Rattan dining room chairs, on unpacking them realised we had two of the correct chair and 2 incorrect chairs.
Called and explained, they knew the mistake was made from an unpacking error from them, sent new chairs out which arrived next day.
Quality of products excellent and customer service even better!
"please don't bother ordering from us again"
Irrational aggressive customer service and behaviour. Instead of trying to understand what went wrong with the deliver people (i.e. delivery people refused to take the chairs up the elevator, saying that it constituted too many trips in the elevator), the Company responded to me with an aggressive email ending it with "please don't bother ordering from us again", instead of providing good customer service.
Their customer service lines don't work, try it yourselves right now.

Réponse de The Rattan Company
Great Chair
Very pleased with the service I received. The order was acknowledged straight away. The chair arrived within a few days and it was very securely packaged. Included instructions for assembly. (legs separate from seat)
Excellent experience with the Rattan…
Excellent experience with the Rattan company and so much so that I ordered a further three Inca kitchen Island bar stools.
Quality is excellent and as others have mentioned very well packaged. Great communication around order and delivery
Great quality product and brilliant…
Great quality product and brilliant customer service.
Thank you so much!
Well packed and great quality
Excellent customer service and quality products
Excellent customer service and a very high quality product retailing at a very reasonable price.
Delivery went very smoothly, arriving on time.
Packaging was excellent, using heavy gauge cardboard cartons.
The Rattan Company has a very interesting product line-up and I’ll certainly be back.

Réponse de The Rattan Company
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