The Self Space Avis 43

Overall, I've had a positive experience with Self Space. After a few sessions, I was able to find a therapist I genuinely felt comfortable with, which was a big positive. The support I've received since finding them has been really valuable and appreciated.

With that in mind, the cost is fairly high at £90 for 50 minutes, which unfortunately will be out of reach for most. I was fortunate enough to have a couple of sessions paid for by my employer, but when that runs out, I'll be paying myself, and for me, that won't be sustainable in the long term as all the progress done until then would have to pause or end.

At that price point, I would likely seek other options, perhaps using a private therapist, which is less expensive, or trying out other platforms.

Another thing to mention is the clunky booking system. It's so hard to make appointments through the platform and most times I need to call or e-mail. The view of the available therapist dates is done on a weekly basis and you have to keep changing the dates by week to find a suitable date. I don't understand this and why can't it be done by month like 99% of websites. I have raised this a few times and got told they were working on a new website so keep that in mind, but as of now it's not straightforward at all.

After having 3 consultation/intro calls to ensure I found the right match for me I have had 5 brilliant sessions with my therapist. I'd highly recommend asking for consultation to ensure you have found the right match for you, it makes a world of difference. Great communication from Self Space and user-friendly website.

I've been seeing my therapist Nisha for a few months now. She's helped me develop brilliant coping skills, asks me questions that makes me think and leads me to thinking differently. I'm really happy with the service. I'm very very happy with my therapist, I'm learning to become a better person. A stronger person, and this is all down to the support I receive.

I first connected with Alexandra (Alex) Pomeroy at Self Space last summer when I booked myself in for an MOT for the first time with Self Space. In that session, we identified some areas of potential improvement and focus for me to work on and began seeing each other on a biweekly basis.

It has been several months now since that first MOT session, and I have found working with Alex to be very helpful in managing my anxiety and stress levels following some challenging life events. Alex brings a unique perspective, remembering many things said in previous sessions and connecting dots that I wouldn't have been able to independently, pulling from her vast expertise to suggest key exercises to help explore certain feelings and emotions (which I struggle being able to do). Alex has made a wonderful, positive difference in my life and I couldn't recommend her enough.

Self Space presents itself as progressive, but my experience was deeply disappointing. Therapists are overworked, under-supported, and treated as expendable. Onboarding is rushed, requests for training and accessibility needs are ignored, and management enforces rigid, arbitrary policies while failing to provide clear guidance. Intimidation tactics replace fair process, and restrictive contracts limit therapists even after leaving. If you value ethical practice, look elsewhere.

The schedule of Self Space sessions is very easy to book. Particularly my therapist Alessandra is very kind and listen carefully. I highly recommend the services. I appreciate everything she has done for me.

I worked for them and they treated me appallingly. I actually need therapy to recover. They advertise that they provide supervision but then 1 month in i found out that was not true and when i raised concerns about clinically unsafe practices they bundled me out.

I started seeing Alessandra during a particularly challenging time in my life. As my therapist for the last c. 12 months she has been a calming and steady presence while I built-up my resilience and confidence again. I am learning so much about myself through my work with Alessandra and building practices and tools that are improving many areas of my life. I would highly recommend as a therapist.

Alessandra Vitarelli is incredibly professional, warm and overall is helping me hugely whilst I am navigating some tough times in my life. I am very grateful for Alessandra’s flexibility, as she is available even on weekends. I know have weekly sessions with her and I am so thankful for her service.

SelfSpace is the best. I was able to be matched with my amazing therapist Alessandra very easily when I was struggling with my mental health and needed some professional support.
As a therapist Alessandra is very insightful and gave me alot to reflect on so as to help me manage my emotions better. Thank you!

I decided to try Self Space because the company I work for partnered with them to give their staff 6 free sessions. The sessions I received were amazing and really helped with the things I have been struggling with the past few months. They have a really helpful therapist finder tool where they ask you questions and pair you up with a recommended therapist. The only thing I fault is their booking system. My experience with it has been slightly annoying as there has been a few miscommunications due to there being no form of conformation when booking. I would suggest implementing a email conformation system just so you have it saved and on hand if needed. The problem I had was my therapist booked the date for me but chose the wrong time by mistake. Because I didn't receive an email to confirm, the incorrect appointment was not fixed until the day of, so I missed a session I very much needed on that day. Apart from this system flaw, I really enjoy Self Space and I will continue to use them when I need too.

My therapist Morgana is amazing. It took a good 4 sessions to feel any kind of benefit, but stick with it and I didn't feel like I needed to stick with that therapist and that I could change if I wanted to. Luckily didn't feel the need to. There's no pressure to keep booking either. The support is there whenever you need.

1) As a clinician, l have grave concerns on how exactly do they create a safe space with one off therapy sessions and no safeguarding policy! A disaster waiting to happen!

2) They blocked me from insta for not agreeing with them on their post re USA election debate. I did not post anything offensive. Simply a difference of opinion. These are people meant to be championing and providing therapy!

The thing is they just had a workshop on DEI (diversity. Equity and inclusion) but like all of these DEI advocates, they ain’t interested in diversity of opinion or including views that don’t fit in with their own extreme liberal ideologies and narratives. Their whole ethos is saturated with gender ideology, lack of therapists of religion and lack of boundaries.. They had the cheek to put in said post election post a slide about women and girls being kept safe. They can’t even define a woman. You care about women; post about protecting our spaces, sports and awards! Also, election demographics on who voted according to gender don’t match your ill informed post.

I have been in touch with them before requesting info about something. Usually horrendous at replying and need prompting so surprised it took 1 minute for them to block me. I hope whoever blocked me takes time to reflect with their supervisor and works on conflict resolution as if that’s your reaction, you have no right to be in a therapy space. immature. I wonder what one of their therapists would do if you came to therapy and had a different POV on current affairs as them.

I really found my experience of therapy extremely positive – it wasn’t always easy, but I guess that’s the point. My therapist was very professional and always made me feel at ease. I now feel that I can acknowledge things in a positive way, and this will help me to be a better version of myself and for that, I will always be grateful.

I struggled for years to find a therapist /space that suited me. Self Space really changed that. The spaces are very cool, unlike some of the stuffy rooms I have visited in the past. I also didn't really like going to therapist's houses, so it was great to be able to go space on the high street.
The team are incredible at what they do. They really get it!
It has become part of my weekly routine, as easy as booking in to get your nails done!

I love that I could look through the list of therapists to find one that specializes in my needs and offers support according to my life.

I've been having therapy since my mid teens. It's been on and off but I recently picked it up again once I started working through a self space program that partnered with my company.

It's incredible the service that Self Space provides. I've been very fortunate to have such an amazing therapist that has supported me throughout these 2 and a bit years.

Thank you Self space for providing a platform for people to talk and share issues with their mental health. The world is a difficult place and it always helps to talk with someone.

I can 100% recommend the self space. I wasn’t sure what to expect with a virtual session after always choosing to see therapists in the past in real life.

Tahirah Yasin was incredible and put me at ease straight away and I felt I made progress in one session than I had in the past with 2/3 months of sessions.

They struggle with internalized supremacy and this bigotry shines through both in their work and content. I would not trust these individuals with my vulnerabilities and suggest you proceed with caution if ever considering them. The fact 25% of their reviews on here are 1s is quite telling. Caveat Emptor!

When booking a session online, I selected 'virtual' in the menu that filters therapists based on location.

However when I had booked a session, I received an email informing me that the session was in London.

I immediately cancelled the session, but as the session was for the next day, I was told that I would still be charged.

I shouldn't be charged for an error caused by the poor booking flow that doesn't filter therapists correctly.

Edit: Despite the rubbish website, their customer service is really good. I got it sorted pretty quickly and managed to book a virtual session. You just have to email them and let them know you want the session converted to a virtual session.