Ordered an ex display washing machine with a year guarantee. I have been emailing them for the last 3 months regarding a fault issue, that I have with the machine and no reply. Also no contact number.... Voir plus
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Who wouldn't want an appliance at least £200 less than a 'new' model. It arrived quickly and efficiently. And it's immaculate, just a few scratches which we were told about. In our eyes it's NEW. We l... Voir plus
Fantastic product (American Fridge Freezer). Listed as grade B but not a mark on it. They were happy to check and confirm before purchase. Came as described. Works no problem. Great delivery team, lar... Voir plus
I have been emailing this company for over 3 weeks and had no reply re a badly damaged oven that I bought for my daughter who has moved in to affordable housing with her two year old. It was ex displa... Voir plus
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Dryer was faulty and leaked all over…
Dryer was faulty and leaked all over the floor. Slow on correspondence to replace so eventually had to re order elsewhere and get faulty machine picked up and got a refund.
Quick delivery was placed exactly where…
Quick delivery was placed exactly where I needed so it was easier for me to move into place good price product reduction for condition of item.
Poor communication
Bought ex display washing machine, it was delivered within 4 days which is great, however poor communication. Requested return as item not as advertised, missing inlet pipe and did come with no transit/transport bolts, more than 2 days no response, however no communication yet from the shop despite follow ups-No phone to use or any active contact details. Surely, customers must not have to chase suppliers like this!
I ordered and paid for fridge freezer…
I ordered and paid for fridge freezer it is to be delivered 5-7 working days I went on webchat?????? to say I am not at home on 2nd October and have received a message to say its being delivered on 2nd october. I have been on web chat again and again no reply, there is no phone number listed how do I contact them?????????
Rubbish
Delivered a dishwasher that leaked. Replaced it eventually, refused to take the faulty one away but the next one broke after three months.
Ignored messages to replace the second faulty machine for weeks, then I had to wait until they got more stock. So after buying in February it took until September to get a working machine.
very good experience
very good experience, very clean and looked after well and a very organised shop overall this shop is amazing
The staff are really nice and they know…
The staff are really nice and they know what there doing really nice to me this is really recommend
Issue resolved, good attention to detail!
Brought an oven, had a slight issue which was resolved as soon as another like for like oven arrived in stock.
Thank you!
The machine delivered has developed a…
The machine delivered has developed a fault and I’m not able to call anyone about it to help. I had one email reply to my complaint but now silence. My tenants are now stuck with a broken washing machine
What's a scratch or two when it's what works inside that counts!
I'm so pleased I found this site. The 10kg washing machine works well with no damage. The fridge/freezer though slightly damaged works well too. A returned product and a damaged product found a new home with me and I saved money too. Double thumbs up!!
Regarding my last review I am going to…
Regarding my last review I am going to try and make it right , the company has been in touch with me and explained everything that was wrong, I hold my hands up by firstly I was very hasty in writing my review the problem has been resolved satisfactory, and I will use this company again,Conner could not have been more helpful well done, and please disregard my original review thank you guys for helping me out 👏
as described and very helpful to load…
as described and very helpful to load into car will use again
Amazing value - great service
Great up to date model - smart washer/dryer - with all the bells and whistles and at a great discount. Grade B but smudges barely visible. Delivery within a few days. Very impressed.
The delivery service is awful
The delivery service is awful. Never contact and never delivered. What is happening? I really want to know.
Great service
Great service, quick responses to all the questions I had. Grade B means nothing as the washer was pretty much impeccable. Delivery was fast. Price was perfect.Definitely using again
Don't waste your time!
Don't waste your time!
Bough an oven they were advertising, a day later they cancelled it! No apology!
Great product, service and delivery.
Fantastic product (American Fridge Freezer). Listed as grade B but not a mark on it. They were happy to check and confirm before purchase. Came as described. Works no problem. Great delivery team, large heavy item to deliver and they had to take the doors off. Very accomodating and professional throughout (hopefully their boss will buy them an electric screwdriver as over 28 screws and took them a while). Fully recomend, would buy again.
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