Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My tutor Allan Dow was incredible throughout the whole experience of my Understanding Coding course! His feedback and encouragement kept me motivated to reach the end, and made me feel proud of the wo... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The worst course of my life resubmitted over and over again and always a fail untill give them the money back stay away from this couse is not free is a scam

Noté 5 sur 5 étoiles

Should you feel that you need to follow up on raising your knowledge on a subject bot interest but are not sure how to proceed, then you should check out The Skills Network..this platform is rammed pa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have had a really positive experience with The Skills Network. The course designs are easy to follow, the work marked really quickly following submission and feedback provided. The course content... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de services d'éducation et d'orientation professionnelle
  2. Centre de formation à distance
  3. Centre d'éducation
  4. Institution éducative

Écrit par l'entreprise

The Skills Network is one of the UK’s leading providers of online learning and education technology, helping educators, employers, organisations and individuals access flexible, high-quality learning. We support the FE sector through our Learner Management System, EQUAL, curriculum delivery support, learning resources and wider education services. We also offer a broad range of online courses, including fully funded qualifications, CPD short courses and professional development opportunities, helping learners build the skills and confidence they need to progress.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(2 290)

72 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My tutor Allan Dow was incredible…

My tutor Allan Dow was incredible throughout the whole experience of my Understanding Coding course! His feedback and encouragement kept me motivated to reach the end, and made me feel proud of the work i was doing. I thoroughly enjoyed the learning aspect of this kind of study and loved being able to do it at my own pace and level. Thanks Allan, you're a legend!

8 juillet 2026
Avis spontané
Logo de The Skills Network

Réponse de The Skills Network

Thank you for recognising Allan - your feedback will mean a lot to him. We’re thrilled his encouragement and guidance kept you motivated on the Understanding Coding course, and that studying at your own pace worked well.

Noté 5 sur 5 étoiles

The Skills Network set realistic goals…

The Skills Network set realistic goals with all the help needed I had a personal tutor to keep me on track and when needed help and advice was just a phone call away would recommend to family and friends and would consider further courses in the future.

6 juin 2026
Avis spontané
Logo de The Skills Network

Réponse de The Skills Network

We’re so pleased the goals felt realistic and that your personal tutor helped keep you on track. It’s great to hear support was always just a call away. Thank you for recommending us to family and friends - we’d be delighted to support your future courses.

Noté 5 sur 5 étoiles

I have had a really positive experience…

I have had a really positive experience with The Skills Network. The course designs are easy to follow, the work marked really quickly following submission and feedback provided. The course content was really interesting. I would definitely recommend and use again.

7 juillet 2026
Avis spontané
Logo de The Skills Network

Réponse de The Skills Network

Thank you for the lovely feedback. It’s great to hear the course design worked well for you, assessments were marked quickly, and the content kept you engaged. We appreciate the recommendation and hope to welcome you back soon.

Noté 5 sur 5 étoiles

A fun GCSE equivalent course with support

I thoroughly enjoyed this course and the supportive way the on-line tutor provided constructive feedback and guidance all the way through. The deadlines can be a challenge but extensions are always available. I would recommend this provider for on-line learning and will definitely consider studying further with them.

15 mai 2026
Avis spontané
Logo de The Skills Network

Réponse de The Skills Network

We’re delighted you enjoyed the course and found your tutor’s feedback helpful throughout. We’re glad extensions helped you keep momentum. Thank you for the recommendation - looking forward to supporting your next study step.

Noté 5 sur 5 étoiles

Brilliant

Brilliant
Excellent
Free
Employable
I have achieved 3 qualificatons , now i have job offers 1 to 1 special.educational needs.at schools.
Great prospects to.move your career

6 juillet 2026
Avis spontané
Logo de The Skills Network

Réponse de The Skills Network

Congratulations on achieving three qualifications and on your job offers in 1:1 special educational needs, that’s fantastic news. We’re thrilled the courses supported your employability and career prospects. Wishing you every success in your new role!

Noté 5 sur 5 étoiles

Excellent courses

I've completed several courses with The Skills Network, and I've been very happy with my experience. The courses are excellent and have helped me prepare for my next career step. The certificates are valuable, and the support team is always friendly, responsive, and supportive. As someone with dyslexia, I felt fully understood, and they provided the help and support I needed throughout my learning. I would definitely recommend The Skills Network to anyone looking to learn new skills or gain recognised qualifications.

6 juillet 2026
Avis spontané
Logo de The Skills Network

Réponse de The Skills Network

Thank you for sharing your experience and for recommending us. We’re so pleased the courses supported your next career step and that our team could provide tailored help for your dyslexia. Congratulations on your achievements - we’re excited to see what you do next.

Noté 4 sur 5 étoiles

A very positive experience

A very positive experience and the assessors were instructive and friendly.
A couple of negatives...I seemed to spend more time on the project than was suggested, and some of the links didn't work.

1 juin 2026
Avis spontané
Logo de The Skills Network

Réponse de The Skills Network

Thank you for the positive feedback about our assessors - we’ll pass that on. We’re sorry for the extra time the project took and for the broken links you encountered. We will pass the information onto the relevant team to review.

Noté 4 sur 5 étoiles

Level 2 counselling skills

I loved the course a lot I found it very helpful and it has made me believe in my self even more that I will be doing level 3 counselling course so thank you so much

4 juillet 2026
Avis spontané
Logo de The Skills Network

Réponse de The Skills Network

Huge congratulations on completing Level 2 and on the confidence you’ve gained. We’re thrilled it’s encouraged you to progress to Level 3, thank you for choosing us, and we’ll be cheering you on every step of the way.

Noté 5 sur 5 étoiles

Adult education courses

Should you feel that you need to follow up on raising your knowledge on a subject bot interest but are not sure how to proceed, then you should check out The Skills Network..this platform is rammed packed full of courses that suits a busy lifestyle with fantastic support staff always willing to help. I found a course off interest and had been able to run studying alongside my full time job. It was daunting at start but once I got into the subject, being interested in it, I was immersed. Don’t wait for the ‘time’. Now is the time, take the bull by the horns!!!

4 mai 2026
Avis spontané
Logo de The Skills Network

Réponse de The Skills Network

Thank you for this review. We’re happy you found a course that fit around your full‑time job and that our team were on hand when needed.

Noté 5 sur 5 étoiles

Skills for Life

Taken several mental health courses with The Skills Network, and all have been exceptionally well delivered, eye-opening experiences.

And all have made my day-to-day much easier.

23 mars 2026
Avis spontané
Logo de The Skills Network

Réponse de The Skills Network

Thank you for taking several mental health courses with us and for the kind words. It’s wonderful to hear they were eye‑opening and that they’ve made your day‑to‑day life easier. We’re proud to support learning that makes a real difference.

Noté 1 sur 5 étoiles

Awful experience

Pretty awful experience with The Skills Network where the online learning is poorly structured and repetitive. Assessments are surprisingly long for the study hours they estimate and as someone juggling a job and trying to meet their deadlines it's proven a lot more stressful than expected for a course advertised as one you can do at your own pace.

Assessment feedback is poor and seems to accuse you of using AI almost at random. They also seem to just expect a minimum word count in the hundreds with multiple examples for unbelievably basic questions like "what is customer service?".

Infuriatingly when you are ask to resubmit a question you can't copy and paste your existing answer. So even if the feedback is "this answers the question but we need more examples" you can't copy your existing answer and edit but have to rewrite the whole thing. Feels like being punished by writing lines at school. Constant spammy email notifications also don't help and are often worded confusingly.

Overall experience feels like they're trying to push you to quit so they can charge you their £100 admin fee. Stay away

21 mai 2026
Avis spontané
Logo de The Skills Network

Réponse de The Skills Network

Thank you for sharing such detailed feedback. We’re sorry to hear that your experience has not met expectations, particularly regarding the structure of the online learning, assessment feedback, and the platform functionality. We understand how challenging it can be to balance study with work and other commitments.

We take concerns about assessment feedback and the learning experience seriously, and your comments will be passed on to our Digital Learning Team so they can review this as part of our continuous improvement work.

Regarding the £100 administration fee, this is only applicable in certain circumstances where a learner does not complete their course, and each case is reviewed individually before any decision is made.

If you would like us to look into your concerns in more detail, please contact our Complaints Team at complaints@theskillsnetwork.com.

Noté 1 sur 5 étoiles

Bad experience, waste of my time

I was enrolled onto a course, was logging in and completing at least 20 hours of assessment over 3 months . I completed the course but then was told due to an internal issue I had to be put on another course . Total waste of my time . This Company is a scam .

18 mai 2026
Avis spontané
Logo de The Skills Network

Réponse de The Skills Network

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how frustrating this situation must have felt, especially after the time you invested in your learning.

We would like to look into what happened in more detail so we can fully understand the issue you’ve described. Please contact our Complaints Team at complaints@theskillsnetwork.com

Noté 5 sur 5 étoiles

Great course

Great course , I learned a lot as I’m a caregiver to my 25 yr old son it’s helped me understand him better
The tutors were really understanding as I have issues with my vision and sometimes my work wasn’t always perfect brilliant course

9 mai 2026
Avis spontané
Logo de The Skills Network

Réponse de The Skills Network

Thank you so much for your lovely feedback. We’re really pleased to hear that the course has helped you better understand and support your son.

We also appreciate your kind words about the tutors - we always aim to support every learner in the best way possible, and we’re glad you felt understood and encouraged throughout your studies.

We wish you all the very best for the future.

Noté 5 sur 5 étoiles

Great opportunity to learn

I had a great experience with the skills network and recommend it to everyone! yes I had to wait a little longer for the funding but it was worth the wait. I have two courses completed now with certificates. I found the staff very attentive and informative. The website is easy to use. I was granted a longer extension when I was struggling and still completed the course! With the help of the staff. I found them all very understanding and patient. I highly recommend The Skills Network.

1 avril 2026
Avis spontané
Logo de The Skills Network

Réponse de The Skills Network

Thank you for your kind recommendation. We’re delighted you had a positive experience and that our team could support you throughout your learning journey. Well done on completing two courses!

Noté 5 sur 5 étoiles

Plenty of support if you feel stuck and a decent time scale to have a short break and still have enough time to finish all the modules.

I found the learning experience difficult but eventually I started to make significant progress and grasped the learning concept offered, very enjoyable and learnt a lot more than I expected to, the course was excellent and I would highly recommend it, lots of feedback from my tutor really helped me during the course allowing me to see which areas I needed to focus and improve on.

I would say the skills network has been the best learning experience I’ve had.

1 mai 2026
Avis spontané
Logo de The Skills Network

Réponse de The Skills Network

Thank you for your detailed and thoughtful review. We’re pleased you persevered and found the course rewarding. It’s great to hear the tutor feedback supported your progress.

Noté 4 sur 5 étoiles

Tutor had a wealth of knowledge on course subject always helpful feedback

Available information per unit was very helpful. My tutor had a great knowledge of the subject and their feedback was always helpful. Quick turn around with completed modules.
Only downside was it felt alittle rushed as only a short window per module..... I did ask for an extension which was an easy process and was granted straight away.
Im now waiting for funding for my third course!

28 février 2026
Avis spontané
Logo de The Skills Network

Réponse de The Skills Network

Thank you for your feedback. We’re glad you found the content and tutor support helpful, and it’s great to hear the extension process worked smoothly for you. Best of luck with your third course!

Noté 5 sur 5 étoiles

Being from other country this was my first…

Being from other country this was my first learning experience it was really goood . Team were really good they helped in getting course complete. Feedback were clear and helpful with idea and example to finish course . So overall good will enroll for another level

30 mars 2026
Avis spontané
Logo de The Skills Network

Réponse de The Skills Network

Thank you for sharing your experience. We’re pleased your first learning journey with us was a positive one and that our team could support you along the way.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus