James was knowledgeable and prompt. He installed my programs with ease and cleaned up my doc as well. I am very appreciative for his assistance. I would highly recommend him and this service. My exp... Voir plus
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Lisez les avis des autres
This company is doing everything right. The price for the software I purchased was very reasonable; the installation process went very well; the customer service support was good and much appreciated.... Voir plus
After hitting a few "duds" in trying to get an activated Office program onto my laptop and getting completely confused by the Microsoft website which kept pushing me toward Office 365, I found a progr... Voir plus
I purchased Microsoft office professional 2024 which wasn't even available in the microsoft store as they are pushing 365. Everything loaded exactly where and when they said it would and when I scre... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We focus on making your software purchasing experience simple, fast, and reliable. We offer genuine digital licenses with a one-time payment, ensuring customers receive lifetime access without hidden fees or subscriptions. After completing your purchase, your unique product key is delivered quickly and securely via email, allowing you to start using your software right away. We take pride in our responsive customer support, guiding you through every step of installation and activation. Every order is backed by a 30-day money-back guarantee, giving you complete confidence when you shop with us. Choose The Software City for trustworthy products and a seamless, customer-focused experience.
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A répondu à 55 % de ses avis négatifs
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Office 2021 Professional Plus for Windows11
I bought Microsoft Office 2021 Professional Plus (Windows). Download was fine and product key came through quickly. All good!
The fellow I worked with was willing to…he took time to take care of it in a timely fashion.
The fellow I worked with was willing to get my software installed right away without waiting. He found installations that needed to be removed I was aware of. Microsoft has become a bit of a bear to navigate - always has been. I was happy to let someone more familiar with this software than to deal with it on my own.
it was easy for me and a lot less…
it was easy for me and a lot less trouble than when i used to do it myself.
I found it fairly simple to install to…
I found it fairly simple to install to get up and running. I wish the person that sold me the computer would have told me about this software as I would have had them do this for me instead of loading Office 365. Anyway I am able to use it and that is what matters most to me.
I thought the downloading would be…
I thought the downloading would be simple as advertised, but all the way through the process, I was uncertain about my steps. I still do not have full access to Microsoft Office. I can't do all the functions I need in WORD. Don't know if it is because my software isn't fully licensed or not fully downloaded.

Réponse de The Software City
Strictly professional all around!
Process was simple
Process was simple, installation,purchase all were without problem
The Software City always ready to help.
Mr. James Pham, even after 2 weeks after the sell, is always ready to help me when I get stuck. This makes Software City a business to return to again for more software.
They took care of everything
They took care of everything! I had no idea what I was doing and they had me up and running in no time. Will definitely use again if the need arises.
Great Product and Even Better Customer Service!
I ordered the Microsoft Home Office 2024 and it was delivered to me immediately. The instructions were very easy to understand even for someone like me who's not the most tech savvy person around. I had also received an email pertaining to me being able to reach out just in case I needed any additional help which was really nice. I just reached out today and not only did I immediately receive a reply, but the email was able to solve my problem and give me a very detailed and easy to understand instructions for what I needed to do (I needed to transfer over my Microsoft Office from my current laptop to the new laptop that I'm about to purchase.)
I can't remember the last time that I had received such excellent customer service and I will absolutely recommend this company to everyone I know. For anyone looking for a great product and even better customer service, you don't need to look any further than The Software City!
Install and activation went off without a hitch
MS Office Pro 2021 installed per instructions. No problems. Will transact with this company again. Good value for money.
The live chat was very helpful
The live chat was very helpful right after I installed Office. It cleared up my confusion after having used an older version of Office and Word for many years.
Software was good
Software was good. The Software City support team were a great help when I needed them.
The technical support was very useful…
The technical support was very useful and very much appreciated
Successful Download
The software I purchased was downloaded to my computer with little effort from me. I did not give five stars because the downloading session did not take place during the time slot that was scheduled.
Excellent service and well-coordinated…
Excellent service and well-coordinated installation. Highly recommended.
Use James Pham for remote installation.
I recommend the Remote Installation and to use James Pham. He was excellent in resolving all problems with my software installation. He was courteous, patient and professional.
Technical Support was outstanding.
I cannot say enough good things about The Software City. Pricing was very competitive and the Technical Support was outstanding. James Tham was extemely helpful. He thought outsde the box and came up with a solution.
Based upon this experience, I would go back to The Software City without hesitation.
This is an update to a previous review
This is an update to a previous review. I originally purchased the product a month or so ago. Last week I needed to ask licensing questions. James was quick to reply to my email and gave me the information I needed. So far, every time I have made an inquiry of these folks they are quick to respond and have good information. I am glad I bought my Microsoft Office product from them.
Software City
James Pham was most supportive and professional. In fact the whole team at The Software City was super responsive to my issue. I am grateful and would recommend this organization to anyone looking to purchase software
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