The Software City Avis 276

TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

James was knowledgeable and prompt. He installed my programs with ease and cleaned up my doc as well. I am very appreciative for his assistance. I would highly recommend him and this service. My exp... Voir plus

Noté 5 sur 5 étoiles

This company is doing everything right. The price for the software I purchased was very reasonable; the installation process went very well; the customer service support was good and much appreciated.... Voir plus

Noté 5 sur 5 étoiles

After hitting a few "duds" in trying to get an activated Office program onto my laptop and getting completely confused by the Microsoft website which kept pushing me toward Office 365, I found a progr... Voir plus

Noté 5 sur 5 étoiles

I purchased Microsoft office professional 2024 which wasn't even available in the microsoft store as they are pushing 365. Everything loaded exactly where and when they said it would and when I scre... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

We focus on making your software purchasing experience simple, fast, and reliable. We offer genuine digital licenses with a one-time payment, ensuring customers receive lifetime access without hidden fees or subscriptions. After completing your purchase, your unique product key is delivered quickly and securely via email, allowing you to start using your software right away. We take pride in our responsive customer support, guiding you through every step of installation and activation. Every order is backed by a 30-day money-back guarantee, giving you complete confidence when you shop with us. Choose The Software City for trustworthy products and a seamless, customer-focused experience.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

276 avis

5 étoiles
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2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 55 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

I found it fairly simple to install to…

I found it fairly simple to install to get up and running. I wish the person that sold me the computer would have told me about this software as I would have had them do this for me instead of loading Office 365. Anyway I am able to use it and that is what matters most to me.

11 septembre 2025
Avis spontané
Noté 3 sur 5 étoiles

I thought the downloading would be…

I thought the downloading would be simple as advertised, but all the way through the process, I was uncertain about my steps. I still do not have full access to Microsoft Office. I can't do all the functions I need in WORD. Don't know if it is because my software isn't fully licensed or not fully downloaded.

10 septembre 2025
Avis spontané
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Réponse de The Software City

We sincerely apologize for the confusion and uncertainty you experienced during your Office installation. Our goal is always to deliver a smooth and straightforward process, and it's clear we fell short for you. We've already reached out via email to provide detailed, step-by-step guidance and to ensure your Microsoft Office is fully activated with complete functionality—especially in Word. Your confidence and productivity are our top priorities, and we're committed to resolving this quickly. Thank you for bringing this to our attention so we can improve our service.

Noté 5 sur 5 étoiles

Great Product and Even Better Customer Service!

I ordered the Microsoft Home Office 2024 and it was delivered to me immediately. The instructions were very easy to understand even for someone like me who's not the most tech savvy person around. I had also received an email pertaining to me being able to reach out just in case I needed any additional help which was really nice. I just reached out today and not only did I immediately receive a reply, but the email was able to solve my problem and give me a very detailed and easy to understand instructions for what I needed to do (I needed to transfer over my Microsoft Office from my current laptop to the new laptop that I'm about to purchase.)

I can't remember the last time that I had received such excellent customer service and I will absolutely recommend this company to everyone I know. For anyone looking for a great product and even better customer service, you don't need to look any further than The Software City!

11 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Software was good

Software was good. The Software City support team were a great help when I needed them.

4 septembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Successful Download

The software I purchased was downloaded to my computer with little effort from me. I did not give five stars because the downloading session did not take place during the time slot that was scheduled.

29 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Technical Support was outstanding.

I cannot say enough good things about The Software City. Pricing was very competitive and the Technical Support was outstanding. James Tham was extemely helpful. He thought outsde the box and came up with a solution.
Based upon this experience, I would go back to The Software City without hesitation.

2 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

This is an update to a previous review

This is an update to a previous review. I originally purchased the product a month or so ago. Last week I needed to ask licensing questions. James was quick to reply to my email and gave me the information I needed. So far, every time I have made an inquiry of these folks they are quick to respond and have good information. I am glad I bought my Microsoft Office product from them.

2 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Software City

James Pham was most supportive and professional. In fact the whole team at The Software City was super responsive to my issue. I am grateful and would recommend this organization to anyone looking to purchase software

1 septembre 2025
Avis spontané

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