James was knowledgeable and prompt. He installed my programs with ease and cleaned up my doc as well. I am very appreciative for his assistance. I would highly recommend him and this service. My exp... Voir plus
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Lisez les avis des autres
This company is doing everything right. The price for the software I purchased was very reasonable; the installation process went very well; the customer service support was good and much appreciated.... Voir plus
After hitting a few "duds" in trying to get an activated Office program onto my laptop and getting completely confused by the Microsoft website which kept pushing me toward Office 365, I found a progr... Voir plus
I purchased Microsoft office professional 2024 which wasn't even available in the microsoft store as they are pushing 365. Everything loaded exactly where and when they said it would and when I scre... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We focus on making your software purchasing experience simple, fast, and reliable. We offer genuine digital licenses with a one-time payment, ensuring customers receive lifetime access without hidden fees or subscriptions. After completing your purchase, your unique product key is delivered quickly and securely via email, allowing you to start using your software right away. We take pride in our responsive customer support, guiding you through every step of installation and activation. Every order is backed by a 30-day money-back guarantee, giving you complete confidence when you shop with us. Choose The Software City for trustworthy products and a seamless, customer-focused experience.
Coordonnées de contact
4,4
Excellent
276 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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My experience
Site had positive customer reviews. Products easy to find, pay for, download and install. Absolutely no problems activating. Will buy from again.
2 octobre 2025
Avis spontané
I had a small glitch in downloading the…
I had a small glitch in downloading the OFFICE 2024 software but your tech connected with me and resolved the issue in less than 24 hrs. Thank you
28 septembre 2025
Avis spontané
Excel worked perfectly from the second…
Office 2024 worked perfectly from the second I downloaded it. This company offers a 30 day money back guarantee! And a 180 day replacement warranty! And their follow up after purchase is fabulous. I would definitely buy from them again.
2 octobre 2025
Avis spontané
Outstanding!
I was a little skeptical but went ahead with Office 24 and could not be more pleased! This group has out of this world support. They respond in hours (not days) and resolved an issue I had with one email. Outstanding!
3 octobre 2025
Avis spontané
Customer Service Top Notch
I had an issue where I was not receiving my codes on my account portal - I reached out through the chat and received a prompt response and had my account refreshed so that I could see my codes.
1 octobre 2025
Avis spontané
I could not install Office
I could not install Office. Using this TeamViewer made it incredibly easy.
1 janvier 2025
Avis spontané
Very responsive and helpful.
2 octobre 2025
Avis spontané
Professional and kind
You were a very kind and professional agent. It was a pleasant and smooth experience. Thank you for your kind words.
30 septembre 2025
Avis spontané
the fix was quick and worked
the fix was quick and worked. Wonderful recovery from a problem and done when scheduled and quick.
30 septembre 2025
Avis spontané
I was looking around different sites to…
I was looking around different sites to upgrade a laptop running Windows Vista. I wasn't having much luck until I found The Software City's website. I was easily able to purchase, download, install Windows 10, and get the laptop up and running again in no time. The Software City even checked in to make sure I was able to install Windows 10 and get the laptop back and running. I give them an A+!
12 septembre 2025
Avis spontané
got the key right away
got the key right away. never got the software. no indication in Microsoft account. Support just said spend more money. I want a refund
29 septembre 2025
Avis spontané
Réponse de The Software City
We sincerely apologize for this disappointing experience, Don. We take full responsibility. We have already reached out to you directly via email to provide immediate download links and step-by-step support. We will also review your refund request in line with our guarantee if we cannot resolve this swiftly. Thank you for bringing this to our attention, and we are committed to making it right for you.
To the rescue. Thank you.
Turned chaos into order. When I could not get Microsoft to load my purchased software, Software City came to the rescue. When I indicated I had problems getting on to their system, they immediately took over and fixed the problem.
Aces in my opinion
29 septembre 2025
Avis spontané
Réponse de The Software City
We're very sorry for the confusion with your Office installation. Our goal is always to provide you with the exact version you purchased—Office 2024, not Office 365. We have already reached out directly and assisted you via remote support to ensure the correct Office 2024 version is now fully installed and working. If you have any further questions or need help, please let us know. Your experience matters, and we appreciate the opportunity to make things right.
Exactly as Advertised
Good price; easy to download, install, and activate.
22 septembre 2025
Avis spontané
hands free installation by tech…
hands free installation by tech support. Wish I knew how long the process would take (1.5 hrs). Also, available time slots were late evening for Eastern time zone folks.
25 septembre 2025
Avis spontané
Programs purchased
I wanted the word and excell program and I got it. Now though I am limited on my computer. For example, I needed to scan a document and send it but now I’m told my iCloud is full and if I want more storage room, I have to pay for it. I’m not interested in using iCloud but I do need to find another way to use my computer as I did prior to downloading loading the new programs I purchased from you.
25 septembre 2025
Avis spontané
Réponse de The Software City
Thank you so much for your feedback and for choosing us for your Word and Excel needs. We’re glad the software is working for you, and we understand how frustrating storage issues can be. Please rest assured, installing Word and Excel doesn’t require you to use iCloud or pay for extra storage—your existing computer functions should still be available. We’ve already reached out via email with free steps to manage your documents without relying on iCloud. If you ever need help or want advice on alternative storage methods, our team is here for you every step of the way.
Knowledgeable and thoughtful.
They kept in touch with me and got my order downloaded with no problem. Was most helpful and considerate. Answered my questions and did a little maintenance to help my computer to download more quickly. The tech was very knowledgeable and helpful.
23 septembre 2025
Avis spontané
WORKED GREAT
WORKED WELL. SMOOTHLY UPGRADED A HOME VERSION TO PRO WITH NO PROBLEMS.
15 septembre 2025
Avis spontané
James Pham helped me install software…
James Pham helped me install software and remove all unwanted pop-up browser. Very professional and courteous
17 septembre 2025
Avis spontané
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