James was knowledgeable and prompt. He installed my programs with ease and cleaned up my doc as well. I am very appreciative for his assistance. I would highly recommend him and this service. My exp... Voir plus
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Lisez les avis des autres
This company is doing everything right. The price for the software I purchased was very reasonable; the installation process went very well; the customer service support was good and much appreciated.... Voir plus
After hitting a few "duds" in trying to get an activated Office program onto my laptop and getting completely confused by the Microsoft website which kept pushing me toward Office 365, I found a progr... Voir plus
I purchased Microsoft office professional 2024 which wasn't even available in the microsoft store as they are pushing 365. Everything loaded exactly where and when they said it would and when I scre... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We focus on making your software purchasing experience simple, fast, and reliable. We offer genuine digital licenses with a one-time payment, ensuring customers receive lifetime access without hidden fees or subscriptions. After completing your purchase, your unique product key is delivered quickly and securely via email, allowing you to start using your software right away. We take pride in our responsive customer support, guiding you through every step of installation and activation. Every order is backed by a 30-day money-back guarantee, giving you complete confidence when you shop with us. Choose The Software City for trustworthy products and a seamless, customer-focused experience.
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Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Microsoft blocked upgrade
Fixed what Microsoft blocked, trying to force me to buy a new laptop. Corporate dirtbags! I had a Panasonic toughbook that was completely adequate to load WIndows 11 on but they wouldn't let me do it. Software City simply fixed it within a half hour.
An easy process that was transparent and reassuring
After hitting a few "duds" in trying to get an activated Office program onto my laptop and getting completely confused by the Microsoft website which kept pushing me toward Office 365, I found a program on Software City. When downloading, it sent me to office.com, e.g., the Microsoft download site, and my product key was activated, and I was able to download the Office suite without a hitch. Thank you.
I had a little trouble setting up the download...
I was pleased to see the product available. I had a little trouble figuring out how to connect with Microsoft to Download, but the Software City Suppoer team replied to my request for help and made my download very easy.
I am really pleased with the product...
I could not get the word program
I could not get the word program, I purchased, to download to my computer...I asked for clarification on specifics on how to proceed, twice through email, and still have received no response.
I was unable to install the software
I was unable to install the software. I sent an email to their customer service and received no response.
Software City was extremely helpful…
Software City was extremely helpful with helping me install and activate the product. I definitely required their help and it was appreciated.
Simple & Easy download
Simple & Easy download, even for me (Fred Flintstone)!
I have asked for a refund and not…
I have asked for a refund and not received any sign of a refund yet. The best thing this company can do is to have a phone number for customer service! There is no phone number listed anywhere. Sometimes it takes speaking to a live person to get things made right. Robyn
The chat experience with James was… excellent. See above!
The chat experience with James was great! We were not able to install the program, though, because my computer has a site license only. I figured it out myself and the program is now installed on my computer. 😁
Pleasantly surprised with amazing support
I was a little hesitant to order software online, but my experience with The Software City was fantastic! I got exactly what I paid for almost immediately. What's even better is I received a follow up email to ensure everything went well. Super impressed with this company and will definitely use them again.
Great experience with The Software City
Some one was available right away to help you with anything from the purchase to it's use & install.
NEVER RECIEVE OFFICE MS 2019 I'M GOING…
NEVER RECIEVE OFFICE MS 2019 I'M
GOING TO CANCEL IT
Office 2021
Two emails to The Software City were unanswered but as having purchased there before I decided to go ahead with my order. Everything went well from the download to the running of the program with easy-to-follow instructions
The windows upgrade did not work
The windows upgrade did not work. Tried several different approaches and still could not get it to work. Then This company that sold it to me wants me to spend another $40 for a third party to have complete control of my computer to attempt to get it to work. So I guess I should pay for the privilege to have my information hacked. Asked for a refund that was guaranteed and now they ghost me
A bit of both!
Hello! Yes, the purchase and download were fine...however, the support offered to install did not have an appt. possibility for 3 days out. Even then the offered appt. was at 3:30 am!
When I decided NOT to purchase thee company offer of assistance in download ($39.00) I sent 2 emails to the company to CANCEL that part of the purchase. No response. Quick to take my hard-earned money, but slow to return at valid reequest.
Easy and affortable software
It was easy to purchase the software that I needed and the price was excellent. The download and install instructions were clear. They also offered (for an small additional price), remote installation. I was able to install the software myself, so I didn't need this. But it was nice that it was an option.
Success
I purchased Windows 11 and when trying to install it a notification showed that my laptop did not meet the necessary requirements for installing so I asked for a refund. James contacted me and said that if I was running W10 I would be able to install W11. I made an appointment and he took remote control of my laptop and successfully installed the new software. The only negative thing about the experience was that it took longer than expected.
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