The Software City Avis 275

TrustScore 4.5 sur 5

4,4

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

James was knowledgeable and prompt. He installed my programs with ease and cleaned up my doc as well. I am very appreciative for his assistance. I would highly recommend him and this service. My exp... Voir plus

Noté 5 sur 5 étoiles

This company is doing everything right. The price for the software I purchased was very reasonable; the installation process went very well; the customer service support was good and much appreciated.... Voir plus

Noté 5 sur 5 étoiles

After hitting a few "duds" in trying to get an activated Office program onto my laptop and getting completely confused by the Microsoft website which kept pushing me toward Office 365, I found a progr... Voir plus

Noté 5 sur 5 étoiles

I purchased Microsoft office professional 2024 which wasn't even available in the microsoft store as they are pushing 365. Everything loaded exactly where and when they said it would and when I scre... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

We focus on making your software purchasing experience simple, fast, and reliable. We offer genuine digital licenses with a one-time payment, ensuring customers receive lifetime access without hidden fees or subscriptions. After completing your purchase, your unique product key is delivered quickly and securely via email, allowing you to start using your software right away. We take pride in our responsive customer support, guiding you through every step of installation and activation. Every order is backed by a 30-day money-back guarantee, giving you complete confidence when you shop with us. Choose The Software City for trustworthy products and a seamless, customer-focused experience.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

275 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 55 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

A rapid and painless experience

The sale was procesed and completed rapidly. The instructions on how to upgrade from Windows 11 Home to Windows 11 Pro were clear and easy to follow. The upgrade took about 1 minutes to complete. I lost no access or data after the upgrade was complete.

6 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Install not completed - my fault. HELP

Apparently I did not read the instructions and didn't realize installation could take over 5 hours. I didn't know if I had to stay by computer the whole time. I think I excaped and install didn't happen. I set up a new time for an install but wondered if there was some way we could go back and complete where it ended. Help. I've never did stuff like this before. Sorry. My fault, not yours.

6 mars 2026
Avis spontané
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Réponse de The Software City

Thank you so much for your kind words, Nancy — and please don't be too hard on yourself! Installing Windows is something most people only do once or twice, so there's nothing to apologize for.

I can see you already have a new session booked with James, and he'll make sure everything goes smoothly this time. The installation itself should only take about 10-15 minutes, and he'll walk you through every step so you'll know exactly what's happening.

We truly appreciate your patience and look forward to getting you all set up. If you'd like to update your review after the session, we'd be grateful — but most importantly, we just want to make sure you're happy with your purchase.

Thank you for choosing The Software City!

Noté 5 sur 5 étoiles

Great Experience

Transaction went through in less than 10 mins and I had my Mircosoft software license. Went and downloaded the software and activated it with out a problem. Will use them again.

5 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Good service.

Once we communicated with a representative, James Pham, and explained what we encountered, he explained what occurred (an upgrade in the software we were sent) we were able to successfully load the software. When we first saw the download, we thought we had made a mistake. He explained the situation and all was good.

27 février 2026
Avis spontané
Noté 5 sur 5 étoiles

A great price

A great price, and it works perfect with my laptop. I received the link to download as soon as I purchased, and it works great on my system.

Thank you

15 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Good tech support

When I purchased the software to take a test, my computer wouldn't run it. They reached out to help me get around that I issue/offer me a refund when I let them know.

20 février 2026
Avis spontané
Noté 3 sur 5 étoiles

If you choose to have a tech help you it will take days before you will have the program. I thought I would be able to use it the same day. If I had known that I might have tried to install it.

Placing the order was simple and straight forward. If I had realized that I would have to wait days to have it installed I probably would have tried to do it myself. I do not have a camera or microphone on my computer so this should be interesting! It appears your program will be easy to use. If I could cancel the tech help I would probably do so and just try to install it myself. I needed to use the program asap so I had to use someone else's computer..

16 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I paid the extra fee to have James install it. It was well worth it!

I paid the extra fee to have James install MS office. It was well worth it.
He was fast and trustworthy.
When done he asked if I liked what he did and if I wanted him to do anything else. Great service and well worth the extra money and tip I gave him. The programs all work and no more license fees or subscriptions. Great deal!

11 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Office 2024 or Office 2021 Home

The initial decision to purchase was between Office 2024 or 2021. James guided me through the various version options and cost. I decided on Office 2021 as it was so affordable for two licenses. I needed support for the first installation since my previous version was Office 2013 (install CD). James assisted me through the “new” Microsoft installation process.
All good!

8 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I purchased office professional 2021…

I purchased office professional 2021 plus from software city .com, and ran into difficulties on installation due windows installation problem which was discovered later. Never the less When I requested help I had plenty of help on line and also spent lot of time probably 4 hours or so trying to solve it remotely they never gave up. Lot of effort which I greatly appreciated, and very nice people to deal with. Would recommend their service.

9 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Although my initial attempt to install…

Although my initial attempt to install the purchased software, my inexperience with the PC environment probably caused my frustration. When support set up a call with me, they had it loaded and ready in less than five minutes. Probably user error. :)

10 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Very good instructions on downloading

Very good instructions on download process. Just took my time and followed instructions step by step of the video. A lot better since I own the product with the product key.

7 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great idea, just not ready for prime time.

This looks like a great smartwatch, but be aware! It probably has more functions than you thought. BUT, it has NO instruction manual, and it is not at all intuitive! There is no way to control the volume for the watch. There is no vibrate function. There is no way to chose which functions that appear on the watch face. At least, if there are ways to do these things, there is no instruction available as to how to do it. Damn shame as it is a nice looking watch with a ton of functions. Great idea, just not ready for prime time.

28 janvier 2026
Avis spontané
Noté 3 sur 5 étoiles

The person didn't explain anything

The person didn't explain anything, they just installed the software and left without further explanation. I was very disappointed.

25 janvier 2026
Avis spontané
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Réponse de The Software City

We’re truly sorry for the experience you had, Mary Ann. Having software installed without any explanation is not acceptable and does not reflect the standard of service we promise. You should always receive clear guidance on how to use your new Microsoft Office and what has been done on your device. We have contacted you directly via email to offer a follow‑up session where we will walk you through the key features, answer all your questions, and provide any documentation you need. Thank you for sharing this – we are retraining our support team to ensure explanations are always given before a session ends.

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