The Software City Avis 275

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

James was knowledgeable and prompt. He installed my programs with ease and cleaned up my doc as well. I am very appreciative for his assistance. I would highly recommend him and this service. My exp... Voir plus

Noté 5 sur 5 étoiles

This company is doing everything right. The price for the software I purchased was very reasonable; the installation process went very well; the customer service support was good and much appreciated.... Voir plus

Noté 5 sur 5 étoiles

After hitting a few "duds" in trying to get an activated Office program onto my laptop and getting completely confused by the Microsoft website which kept pushing me toward Office 365, I found a progr... Voir plus

Noté 5 sur 5 étoiles

I purchased Microsoft office professional 2024 which wasn't even available in the microsoft store as they are pushing 365. Everything loaded exactly where and when they said it would and when I scre... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

We focus on making your software purchasing experience simple, fast, and reliable. We offer genuine digital licenses with a one-time payment, ensuring customers receive lifetime access without hidden fees or subscriptions. After completing your purchase, your unique product key is delivered quickly and securely via email, allowing you to start using your software right away. We take pride in our responsive customer support, guiding you through every step of installation and activation. Every order is backed by a 30-day money-back guarantee, giving you complete confidence when you shop with us. Choose The Software City for trustworthy products and a seamless, customer-focused experience.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

275 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 55 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

Great software purchase experience

Pricing was better than any other (legitimate) place I could find. Purchase was quick and easy. The instructions associated with obtaining and installing the product were clear and concise. We received follow up emails to verify that we did not have issues with the purchase or installation. Could not ask for better service!! After this great experience, I purchased another copy of the software for my wife's computer.

2 novembre 2025
Avis spontané
Noté 4 sur 5 étoiles

I am grateful this online site can be professional and knowledgeable and know what is needed

I am grateful this online site can download a real lifetime software microsoft software so I can go about doing my work even under great pressure meeting a deadline and using it constantly without interruption not a monthly license need to update continually - sometimes some do not work at all becomes frustrating to get your money back thank you for installing this I know I will get rewarded for the work needing done please thank you

4 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Customer service is top notch

Customer service for this company is top of the list. We purchased Microsoft Office. The installation went very smooth. The company followed up with me to see if there were any issues. That is very unusual now a days. It's good to know that if there are any issues, that the company is there to help.

30 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

The technician

The technician, made everything go smoothly. He got it set up in no time and explained things to me that I needed to know. I appreciate this team at the software city Top Notch service!!!

28 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

I changed my mind after ordering

I changed my mind after ordering. My sony vaio laptop is over 11 years old with Windows 7. I requested a refund. Their phone # is bogus! No one has contacted me about a refund I requested the same day I placed the order. I'll be contacting my bank to investigate this company and get my money back.

25 octobre 2025
Avis spontané
Logo de The Software City

Réponse de The Software City

We sincerely apologize for your frustrating experience and thank you for bringing this to our attention. We take full responsibility for not meeting your expectations, and we are truly sorry for the disappointment caused. We want to clarify that we processed your refund on October 26th, just one day after you informed us about your older laptop and the compatibility issue. We have already reached out to you by email with confirmation of the refund and to offer further assistance. Your satisfaction is our highest priority, and we are always here to help. Thank you for giving us an opportunity to learn and improve our service for all our customers.

Noté 5 sur 5 étoiles

James Pham was so quick and efficient

James Pham was so quick and efficient. I could hardly follow the curser as he navigated all the steps involved. I'm so thankful that it didn't take me half of the day to figure things out on my own. Thank you! This is a great service!

28 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Disappointed customer

Decided not to download windows 11 because of trust issues. Asked for refund of money. To date my refund request has been ignored.

Update: received the refund for windows 11 but not the installation fee. Thank you.

I had hoped when I purchased windows down load would be available as with other windows products. When I realized an installer was required at additional cost from same vendor (bate & switch) I acquiesced, however further on in the process my installer being in Vietnam was just a bridge to far.

22 octobre 2025
Avis spontané
Logo de The Software City

Réponse de The Software City

Dear William,

We are truly sorry for the frustration and disappointment you have experienced. We take full responsibility for not addressing your refund request in a timely manner and deeply regret missing the mark on your expectations. Please accept our sincerest apologies for any inconvenience caused by this delay.

We have already reached out to you by email to resolve your situation directly and as quickly as possible. Your satisfaction is always our top priority, and we are committed to putting things right.

Thank you for your honest feedback—it helps us improve our service for everyone.

Noté 5 sur 5 étoiles

Better way to buy software!

If you're a bit leery about ordering software online, let me put your mind at ease. This company is great. Product worked perfectly, price was amazing and installation was quite honestly, a piece of cake (even if you're not a techie -which, I'm definitely not). Software City has got your back every step of the way and if you need help with anything, they're offer that too. A truly great experience, don't be afraid to try them.

22 octobre 2025
Avis spontané

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