These guys are great to deal with and have an extremely 'user-friendly' website for placing orders. We've had 3 experiences so far and each time they include a 'freebie' product to try out. A great ma... Voir plus
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I received my parcel from the local post office but it appeared to be partly open. On investigating further at home some of my items had obviously fallen out in the transit. One phone call to Thetford... Voir plus
Website easy to navigate. The shopping process and the processing is seamless. Communication is well done for each stage of the process. Postage is always quick. Will continue to use the site. Keep an... Voir plus
I would have given a 5 star rating but I received an email saying my order was complete. This I was informed was as it had left Thetford, I believe that this should be managed differently as the infer... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Thetford is a world market leader in mobile sanitation, refrigeration, cooking appliances, external doors and toilet care and maintenance products designed for the camping, caravan and RV market. At Thetford we have a passion for all things involving leisure, camping, travel and adventure. Our high quality, innovative products provide our customers the ability to enjoy the comforts of home on the road. Because your journey is our journey.
Coordonnées de contact
130-132 Freight Drive, 3062, Somerton, Australie
- 03 9358 0700
- infoaus@thetford.com.au
- thetford.com.au
4,5
Excellent
545 avis
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Les gens ont aussi consulté
Drain wast for the sink I brought. No one replied to me on were to get one
No drain wast on the sink and no one replied to my text so not happy with the service
6 septembre 2024
Slow off the mark.
2 septembre 2024
Thank you Thetford
Thetford offered it's stock at the best price and delivered the item promptly.
Always check the manufacturers price because caravan dealers add up to 30 percent more for the same item.
I am very happy and will continue to deal directly with Thetford.
20 août 2024
Fast and efficient service with a great…
Fast and efficient service with a great range of products
5 août 2024
Prompt polite service
12 juillet 2024
Online ordering was easy enough but I…
Online ordering was easy enough but I would really like to be able to use PayPal in future.
Was happy goods arrived a day early.
17 juillet 2024
Not received.
26 juin 2024
The wrong products were delivered
The wrong products were delivered. When I contacted Thetford I was told it would be necessary to complete an online form. Only after I objected to this and spoke to a manager was it sorted. We were relying on getting this before we left on a trip, now we are told it will not be delivered until after we leave - absolutely useless to us. Though all very friendly, not impressed with Thetford customer service
18 juin 2024
Delivery prompt and on time
26 juin 2024
Order arrived as promised with free…
Order arrived as promised with free gift which made the purchase very economical. Thank you.
21 juin 2024
Induction Hob broke from travelling on…
Induction Hob broke from travelling on a QLD road. Rang Theftford to enquire re warranty as only had for 6 months. We were accused of breaking it. The Hob had a cover over the top of it and we found a wing nut had come off from underneath. We were still accused of breaking it. I believe they didn't stand by their product and this product I don't believe would be good on corrugated or bumpy roads, which covers most of Australian Roads. We had to use our Insurance Company instead. Am very disappointed.
2 juin 2024
Avis spontané
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