These guys are great to deal with and have an extremely 'user-friendly' website for placing orders. We've had 3 experiences so far and each time they include a 'freebie' product to try out. A great ma... Voir plus
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I received my parcel from the local post office but it appeared to be partly open. On investigating further at home some of my items had obviously fallen out in the transit. One phone call to Thetford... Voir plus
Website easy to navigate. The shopping process and the processing is seamless. Communication is well done for each stage of the process. Postage is always quick. Will continue to use the site. Keep an... Voir plus
I would have given a 5 star rating but I received an email saying my order was complete. This I was informed was as it had left Thetford, I believe that this should be managed differently as the infer... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Thetford is a world market leader in mobile sanitation, refrigeration, cooking appliances, external doors and toilet care and maintenance products designed for the camping, caravan and RV market. At Thetford we have a passion for all things involving leisure, camping, travel and adventure. Our high quality, innovative products provide our customers the ability to enjoy the comforts of home on the road. Because your journey is our journey.
Coordonnées de contact
130-132 Freight Drive, 3062, Somerton, Australie
- 03 9358 0700
- infoaus@thetford.com.au
- thetford.com.au
4,5
Excellent
545 avis
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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Les gens ont aussi consulté
Great customer service
Customer service got back to me within two business days, sent me a link to the correct product and price was lower then expected.
11 juin 2024
Everything as expected ie good.
11 juin 2024
Do not like water level waning light
Do not like water level waning light. Dometic had a graduated level warning system
Thetford red light comes on when full no warning
Annoying especially at night
21 juin 2024
Avis spontané
Terrible warranty service
Terrible warranty service, didn't dispatch my part therefore having no fridge going up the centre of australia, the only way I found out was I rang them myself asking what was going on. Not good and offered no compensation
17 juin 2024
Avis spontané
Thetford Grey Water Cleaner
Delivery was quick and price was great, really happy with the service. Thank you Thetford, we will be ordering from you again.
17 juin 2024
Quick delivery.
4 juin 2024
Works very well
3 juin 2024
Fast delivery and quality products.
27 mai 2024
Product as described and prompt delivery
24 mai 2024
Quick delivery
Quick delivery, beaut product! Think the caravan manufacturer also uses your product, perfect fit and quite easy to install. Thank you and will see you guys again!!
20 mai 2024
Exactly what we needed
Easy to navigate the website. Easy to order. Fast postage. Exactly what we needed.
30 mai 2024
Very easy to use web site
29 mai 2024
Waiting time for spare parts is…
Waiting time for spare parts is absolutely ridiculous!!
Holidays postponed for the sake of a resistor for a cooktop
UPDATE - Finally spoke to a representative who said after waiting 7 days they had not even posted it!!!!!!!’
16 mai 2024
Avis spontané
Good communication and pricing direct…
Good communication and pricing direct form the supplier.
Thanks!
8 mai 2024
Delayed but received in good order
Despite a delay in receiving the order, I was informed of the delay and once the goods were shipped they were received in a timely fashion.
8 mai 2024
Delay in delivery
I ordered the items on 29th April, received an email on the 4th May explaining there was a delay, it's now the 10th May, still haven't received the goods.
8 mai 2024
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