The Tilers Hub Avis 

412
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had an excellent experience with The Tilers Hub. The website was easy to use, and placing my order online was quick and straightforward. The prices offered great value for money, and communication t... Voir plus

Noté 4 sur 5 étoiles

Smooth delivery and on schedule as promised. Good advice provided over the phone relating to product purchased.

Noté 5 sur 5 étoiles

The staff are really friendly and professional, we collected quite a lot of bags of tile adhesive and they helped to load it all for us. The quality of the stuff is also very good. We still need some... Voir plus

Noté 5 sur 5 étoiles

I ordered a fairly large amount of cement board and fixings and adhesive from the tilers hub. It was a fair price and delivered extremely well packaged, by a great delivery company. All in all a ver... Voir plus

À propos de l'entreprise

  1. Magasin de carrelage

Écrit par l'entreprise

Welcome to Tilers Hub on Trustpilot! We specialise exclusively in providing top-notch tiling materials, and our dedication to quality and service sets us apart. At Tilers Hub, we recognise the critical role that high-quality materials play in the success of any tiling project. Whether you're a seasoned professional or a passionate DIY enthusiast, our extensive range of premium tiling supplies is tailored to meet your specific needs.

Free Delivery

Free Delivery on Orders Over £500

Get free delivery on a all orders over £500 ex vat.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

412 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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4,7

Tous les avis

(412)

82 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

10/10

Knowledgeable, helpful staff and fantastic service.

17 décembre 2024
Logo de The Tilers Hub

Réponse de The Tilers Hub

Hi,

Thank you for your fantastic review! We're delighted to hear that our team’s knowledge and helpfulness made a positive impression. Providing great service is our priority, and your 10/10 rating means a lot to us!

We look forward to assisting you again in the future.

Best regards,
The Tilers Hub

Noté 5 sur 5 étoiles

Need a delivery change of address last…

Need a delivery change of address last minute and they changed it for me easily no hassle. Good prices fast delivery and good customer service.
Adam
Versatile solutions

16 décembre 2024
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Réponse de The Tilers Hub

Hi Adam,

Thank you for your great review! We're glad we could accommodate your last-minute address change smoothly. It’s fantastic to hear you were happy with our prices, fast delivery, and customer service. We appreciate your support and look forward to helping you again in the future!

Best regards,
The Tilers Hub

Noté 5 sur 5 étoiles

Help and customer service from Doug was…

Help and customer service from Doug was excellent,product knowledge A1.

12 décembre 2024
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Réponse de The Tilers Hub

Hi,

Thank you for your fantastic review! We’re delighted to hear that Doug provided excellent support and that his product knowledge made a difference. We’ll be sure to pass on your kind words!

If you ever need anything else, we’re always happy to help.

Best regards,
The Tilers Hub

Noté 5 sur 5 étoiles
Logo de The Tilers Hub

Réponse de The Tilers Hub

Hi,

Thank you for your kind review! We're thrilled to hear you were happy with our service and aftercare. Customer satisfaction is our priority, and we appreciate your support.

Looking forward to assisting you again in the future!

Best regards,
The Tilers Hub

Noté 5 sur 5 étoiles

Can’t fault them

I’ve made a few purchases from Tiler’s Hub and have always found them to be unfailingly helpful. Best prices on the internet, wide range of products and very fast despatch and delivery. Can’t fault them.

8 novembre 2024
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Réponse de The Tilers Hub

Thank you so much for your kind words and for taking the time to share your experience with The Tilers Hub! We're thrilled to hear that you've been happy with our service, pricing, and product range.

It's always our goal to provide a seamless shopping experience, and your feedback lets us know we're on the right track. We're grateful for your continued support and look forward to serving you again in the future.

If you ever need assistance or have questions about any of our products, don’t hesitate to reach out!

Noté 1 sur 5 étoiles

Had to pay £30 to return item

Had to pay £30 to return item

28 novembre 2024
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Réponse de The Tilers Hub

Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations.

When you decided to exchange the tile cutter, we followed our policy requiring customers to arrange returns in such cases. To help reduce your return costs, we were happy to step in and arrange a return at a significantly lower cost of £20 instead of the £100 you had been quoted elsewhere.

We’re glad we could assist in finding a cutter that better suited your needs and appreciate your new order. If you have any further concerns or questions, please don’t hesitate to reach out – we’re here to help!

Noté 5 sur 5 étoiles

Excellent service

Excellent service, they sorted a delivery problem quickly and the delivery driver was extremely polite and helpful

26 novembre 2024
Noté 5 sur 5 étoiles

Quick delivery and great item (Kerakoll…

Quick delivery and great item (Kerakoll grout). Would use again.

20 novembre 2024
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Réponse de The Tilers Hub

Thank you for your kind review! We're thrilled to hear you were pleased with the quick delivery and the Kerakoll grout. It's great to know you'd choose us again – we look forward to serving you in the future!

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