The Travel Visa Company Ltd Avis 

My husband and I were planning to travel to Sydney for our sons wedding
The travel visa company had completed our Digital Passenger Declaration.
Then ,at the last minute unforeseen circumstances meant that we had to delay our departure by a week.
The Travel Visa Company agreed to re-do our DOD at no extra cost.
Very happy

We are elderly and used this company to reduce stress - bad mistake, terrible experience. PCR tests were late arriving, we had to chase them up whilst we were away. The plf's were also late, our hotel helped us with these. They don't bother to return calls. We were due a refund on the tests as the requirements had changed, the travel visa company said we would receive this within 30 days, still not received money in spite of sending emails to chase. The 30 days ended at the end of February. Experiences like this can spoil your holiday - stay well away from this company.

Very poor steer clear.
Was told both verbally and in email that process would take max 10 days. paid in full.
10 days later i call to be told there was a problem and i should have been told it was 8 week process.
Lost Holiday at a cost of over £2k
Been trying now for 4 weeks to get refund

Paid £43 each for two 2 day tests to The Travel Visa Company. The tests were sent from another company and invoice value was £14.99 each. You may think that the additional £28.01 was for support from TVC. This is not the case. Couldn’t register the tests online. Tried contacting TVC, first by phone then by email. It has taken them 3 weeks and a total of 3 emails to respond. And then only because I was requesting a refund (denied). A total waste of money.

Dec 2021 update. After intervention from Mercury Holidays (Who recommend TVC) I was contacted by a representative of TVC. He explained that they had been very busy during this period which is why the service I received was below par. He said he would refund monies paid and follow up with an explanatory email.
Still no email but the cost of the two tests have been refunded.

Still wouldn’t recommend this company. Stay clear.

We are both elderly used this company to help with our passenger location form they took two payments and we did not receive any confirmation and our request was ignored. Our daughter helped us with the free BMI app in the end. We thought using a private company would be easy and not to have bother our family. I paid on a credit card and hopefully will get a refund. It is now over two weeks still no refund
Credit card company now dealing with it
CREDIT CARD COMPANY RETRIEVED THE PAYMENTS not a company to be recommended

Terrible service. My 82 year old
Mum bought a PCR test from them which never arrived. She has called and emailed repeatedly, as have I. No response to anything. Terrible terrible company - avoid like the plague.