I’ve bought underwear from underdays on a few occasions now. The stitching of the underwear has come apart in 4+ of the garments I bought in exactly the same place. Initially I thought it was just a o... Voir plus
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Lisez les avis des autres
I have converted all my underwear to Underdays - I wont buy any other brand. My favorite is the Everyday High Waisted: I love the fabric, they don’t ride up, they are very comfortable and lightweigh... Voir plus
Underdays underwear are the only brand I’ve been wearing for years since they launched. They are comfortable, don’t roll up or get stuck. They use high quality materials and you can feel the differenc... Voir plus
Buttery soft. Great customer service! My order shipped fast, and the product speaks for itself. As someone who has had a hard time finding “the perfect replacement” for a full drawer refresh, I’ve t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Underdays is an underwear brand that is redefining underwear through wellness. We started with a simple belief: anything that touches your most intimate parts should never be an afterthought. You shouldn’t have to choose between comfort, style, or health, so we reimagined underwear with you in mind. At Underdays, self-care is built into everything we do. We’re led by women, designed with our community, and backed by science. From fabric to fit, every every choice is intentional. Our pieces are made with breathable materials, OEKO-TEX® certified and free from anything harmful. Always soft. Always flattering. Made to move with you. This is underwear that becomes a ritual. Never an afterthought.
Coordonnées de contact
Royaume-Uni
- theunderdays.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 86 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Super comfortable and high quality
Super comfortable and high quality. Purchased twice, 5 pairs and then 3. Hoping eventually replace my all underwear with Underdays.
Can’t give a rating because I still…
Can’t give a rating because I still haven’t received my order which was made 7 days ago. Package seems to be lost and I have no update of where it is or when to expect it
Underdays - underwear
This underwear kept appearing on my Facebook feed so I decided to place an impulse order. I opted for 3 pairs in neutral/pale colours. Lovely fabric, nice fit and fast despatch.
I would have given 5 stars if it wasn’t for the cost. I do think they are a tad expensive. I would recommend them but only if money isn’t an issue to you.
One wash and the logo and printing…
One wash and the logo and printing washes off.
Not worth it
Underwear is expensive for what it is tbh. I’m also convinced they consistently have the tiniest bit of stock for sizes XL and XXL as they are always out of stock for every pair and colour. Even if I shop right on when a new colour drops, it’s still out of stock. Clearly they don’t care about all customers. Unsubscribing and won’t be returning.
Highly disappointing experience. I was a returning customer but will not be purchasing again.
Very poor timings processing refunds of items that have not been opened and returned in a timely manner.
Dear Team underdays, any news on my return please?
This is also part of a timely customer service.
I have purchased items before and have not used returns. However I am disappointed regarding your timings to processing returns. Especially as the items had not even been opened or taken out of their envelopes.
I hope you will resolve my refund request in a timely manner.
Best Wishes,
Marilena
Hi Marilena,
Thank you for letting us know. All returns go through the inspection. Please rest assured that your return will be resolved soon and we'll get back to you with the confirmation.
Best,
The Underdays Team
On Mon, Jul 21, 2025, at 12:24 PM, Marilena Pevreall
Hi ,
I have not even opened the individual envelopes. They are intact .
On Mon, Jul 21, 2025, at 10:56 AM, Team Underdays wrote:
Hi Marilena,
Thank you for getting back to us.
Your return has been received but not inspected yet. Return inspection may take up to 14 days. Rest assured that once everything's processed, we'll get back to you with the confirmation.
Best,
The Underdays Team
On Mon, Jul 21, 2025, at 10:26 AM, Marilena Pevreall
Dear Customer Care,
Have you got any update regarding my refund please?
Many thanks.
On Thu, Jul 17, 2025, at 05:19 PM, Marilena Pevreall wrote:
Thank you
On Thu, Jul 17, 2025, at 08:51 AM, Team:
Hi Marilena,
Thank you for letting us know. Once the return is received and inspected, we'll send you a confirmation of your refund.
Best,
The Underdays Team
On Thu, Jul 17, 2025, at 08:03 AM, Team Underdays > wrote:
Hi 11,
Thanks for contacting Underdays!
We have received your email and we will get back to you as soon as we can.
On Thu, Jul 17, 2025, at 08:03 AM, Marilena Pevreall wrote:
Dear Customer Care,
Thank you.
I just posted my return.
I love the brand but I needed something different this time.
Looking forward to receiving my refund .
Please find attached return information.
Super comfy
Excellent comfy underwear lovely colours have now bought about 6 sets and find them supper comfy as no labels or seams well with the money
poor communication about returns &…
poor communication about returns & refunds — don't waste your money if you're not sure on sizing!
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