Thewalkinshowerco Avis 33

TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Just had our outdated bathroom converted into a luxury walk in shower Justin our plumber was brilliant explained everything and made sure we were happy before leaving.he even bought his own vacuum c... Voir plus

Noté 5 sur 5 étoiles

I can not over estimate the gratitude myself and my wife feel towards your company. You have transformed our old out of date wet room into a place of tranquility where we just don't want to leave. Rob... Voir plus

Noté 5 sur 5 étoiles

Very professional and extremely nice people to deal with and explained everything very well as we are in our 80,s. we appreciate all the time spent with us.

Noté 1 sur 5 étoiles

To be honest i wouldnt use them again. Worse company ever. Terreble workmanship. Awful attitude towards customer complaint. They both want the money but dont deal with customers complaints. Iv had th... Voir plus

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4,4

Excellent

TrustScore 4.5 sur 5

33 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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Noté 5 sur 5 étoiles

Just had our outdated bathroom…

Just had our outdated bathroom converted into a luxury walk in shower Justin our plumber was brilliant explained everything and made sure we were happy before leaving.he even bought his own vacuum cleaner.If you need a bathroom conversation use the walkinshowerco

25 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent Bathroom remodeling.

I can not over estimate the gratitude myself and my wife feel towards your company. You have transformed our old out of date wet room into a place of tranquility where we just don't want to leave. Rob your fitter is not only an excellent fitter but also an excellent person to deal with. Nothing was to much trouble to complete the job. He is a credit to your company. I would highly recommend yourselves again to anyone that wants their bathroom remodeling. Thank you so very much.

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent job

Excellent job. Looks stunning. Respected our new build home and works hard and with great care

24 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Over the moon with my new bathroom
Comunication from start to finish was very professional
The surveyor that came was very good at there job
Very informative and great ideas to make my bathroom work, the fitter was fantastic
His workman ship was top standard, and attention to detail can not fault at all,
Materials turned up on time for the fitter when he needed them.
I will be definitely recommending this company to all my friends and family
Thank you very much for your assistance on my project.

24 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I have had an amazing service from the…

I have had an amazing service from the company right from quotation to finish. Every step I was reassured of what would happen and everything was completed in a timely manner. I couldn’t recommend them enough and thank you so much with helping us create our dream bathroom.

16 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic friendly staff

Fantastic friendly staff, have been super helpful from the first day of contact.
Have gone out of their way to help us with everything.
Walk in Shower looks fab, great recommendations on products

14 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

I would definitely not recommend this company

I would definitely not recommend this company. Very poor management all they are interested in is taking your money the whole experience was a nightmare from day one. There fitter turned up at 10.30 and left at 3.30 and all he’d done was take a sink out and day 2 he took a tiled bath panel off. Then on the Wednesday another fitter turned up and from then on he was restricted to what he could do as all the materials hadn’t turned up and I was phoning there head office chasing the bits up for there fitters. I have noticed a lot of faults with the bathroom like laying a new cushion flooring over loose tiles and they are now sticking up through the floor which I did report to Lee but nothing was done plus there’s a chip in the shower tray where the fitters stacked there tools everyday. Iam going to seek advice from trading standards.

23 février 2026
Avis spontané
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Réponse : Thewalkinshowerco

Hi Neil,

We have not received any communication with regards to any issues with your bathroom. If you could kindly contact us on 01283 365289 or email info@thewalkinshowerco.com we would be more than happy to help.

All of our installations are communicated as ‘week commencing’ and actual start dates are confirmed a few days prior once we know when each fitter will be complete on their prior project. This allows us to plan which week jobs will take place without putting our fitters under pressure to rush prior installations and focussing on great workmanship instead.

I can confirm that we communicated to you that your installation would start on the Wednesday but you stated we had to start on the Monday and that Wednesday was not good enough (despite us communicating your installation slot was week commencing) and so we had a fitter on site as much as possible on the Monday and Tuesday to make a start as you requested. Your lead installer then continued the installation from Wednesday as planned.

With regards to materials, it was noted at the point of survey that there was limited storage at the property and so the materials were drip fed to the fitter as best we could so that you did not have materials in your home for long periods of time. I can confirm that having spoken to your fitter he was not held up / unable to make progress at any point during installation as a result of not having materials.

He has also confirmed that the flooring has been fitted correctly (we are happy to return to address any concerns you have with your floor nevertheless). I can also confirm that your fitter sent progress photos to us at the end of every day and no tools were left on your shower tray and that it was protected throughout the installation. We have not at any point received any communication to say there is a chip in your shower tray. Had we of, it would have been dealt with promptly.

It’s disappointing that you have not communicated any of the above to us or given us the opportunity to rectify anything you’re not satisfied with.

Sam
The Walk-in Shower Co.

Noté 1 sur 5 étoiles

To be honest i wouldnt use them again

To be honest i wouldnt use them again. Worse company ever. Terreble workmanship. Awful attitude towards customer complaint. They both want the money but dont deal with customers complaints. Iv had the sealant sorted but not the panneling problem still got damp at the bottom of glass screen

27 février 2026
Avis spontané
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Réponse : Thewalkinshowerco

We have requested further information through TrustPilot as we do not have any historical customers by this name and have not had a response to that request.

Noté 5 sur 5 étoiles

High end products for less

From the design to the fitting all of the staff that we dealt with were first class and very knowledgeable. The price was considerably lower than we had been quoted by other companies but the quality remained at a high standard. We are very happy with the end product and the finishing is excellent.

17 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Best decision we made 5*

Right from the quotation to completion, the walk in shower co listened to what we wanted, even when we couldn't make up our minds on what we wanted doing and changed a few things and added things in after the date was set . Nothing was to much trouble for them. Our fitter mihai is a superstar, he ripped old bathroom out within a day, and got started right away with creating our dream bathroom in 6 days total. Even when issues presented themselves mihai took it in his stride Nothing fazed him. He was extremely dedicated even driving through thick snow and icy roads to get here. The finish to our bathroom is a high standard. He checked everything and made sure we was happy every step of the way.Always treating our home with respect and tided up after himself when the job Was complete. If you are thinking of having your bathroom done choose this company we couldn't be happier of the choice we made.

13 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic company and amazing fitter Rob.

From start to finish communication was brilliant and all of my questions responded to quickly. The fitter Rob was absolutely amazing and worked for 9 days in a row to get my bathroom finished for me and didn't get annoyed with my questions or adjustments I wanted, He just said no problem and got on with it. The bathroom looks amazing and we are over the moon with it and would not hesitate to recommend the company to friends or family. I must say again about Rob being a credit to the company he really did go above and beyond to get it all done for us.

12 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

The most reliable company i have ever…

The most reliable company i have ever delt with from start to finish there fitter is excellent nothing is to much trouble for him turns up on time which is very good this days don't know about 5 stars thay definitely deserved 10 star rating please us this company you won't be disappointed

24 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service ! Kept nice clean and tidy throughout the job! Justin was a lovely man exceeding my expectations

20 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great company & excellent results

From our first meeting we felt at ease no pressure to go ahead like other companies
The quote was done everything we asked for was discussed in full detail & advising us all the way. Dates confirmed& all happened so easily. Our bathroom was ripped out & we were told everyday what would happen
Our fitter was just amazing, so clean & tidy never had to ask him to do anything, his workmanship is the best, our finished bathroom is just amazing. It looks great & so pleased we found a company that listened to what you want not what they want to do
I can’t speak highly enough of The Team & would recommend them highly to everyone

20 octobre 2025
Avis spontané
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Réponse : Thewalkinshowerco

Thank you so much for taking the time to leave such a wonderful review. We really appreciate your kind words. It was an absolute pleasure meeting you both. Best wishes, The Walk-in Shower Co team.

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