Overall it was very good experience from ordering to getting it delivered. Fast delivery of the watch. Just bit slow on replying to WhatsApp/messenger enquiries but i got them on email listed. But at... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
COUNTERFEIT! DO NOT BUY FROM OR TRUST THEM! Unfortunately I purchased a couple of watches which, when taken to an authorized repair agent, were found to be FAKES - this is why they insist on their... Voir plus
HIGHLY recommend buying from this store. We found the perfect watch for my partners 30th birthday but it was very expensive. After having a bit of a look around online, we came across The Watches Men... Voir plus
I am extremely elated with my Diesel Watch purchase. TWM is an Authentic, Genuine and Reliable online retailer. TWM partners with DHL providing an express tracking service which was astoundingly quick... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The Watches Men is a trusted online watch store offering quality timepieces at honest prices. We serve customers across New Zealand, Australia, and worldwide, providing a curated range of watches from globally recognized brands for shoppers who want style, durability, and craftsmanship without inflated retail markups. Our mission is simple: make great watches accessible to everyone. Whether you're shopping for an everyday timepiece, a statement accessory, or the perfect gift, our collection is designed to suit every personality and budget. With warehouses in Auckland and four other international locations, we offer fast, reliable shipping wherever you are, backed by careful sourcing and strict quality control across our entire inventory. Customer satisfaction drives everything we do. From checkout to delivery, our team focuses on a smooth, transparent shopping experience, supported by responsive customer service, clear policies, and fast shipping timelines. Buying watches online requires trust, and we take that seriously. We prioritize honest communication, fair resolutions, and genuine care for every customer, which is why so many shoppers return to us and recommend us to friends and family. At The Watches Men, we're more than an online watch shop. We're building lasting relationships with watch lovers worldwide who value great timekeeping and great service.
Coordonnées de contact
3 Mount Street, Auckland Central, 1010, Auckland, Nouvelle-Zélande
- info@thewatchesmen.co.nz
- thewatchesmen.co.nz
4,0
Bien
131 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
thrilled with the purchase
thrilled with the purchase - thanks heaps. wonderful watches, not able to find any like these in the shops. fast delivery and well packaged. great price too.
now have purchased 4 watches from you. My preferred shop for quality x. many thanks once again
23 septembre 2025
Réponse de The Watches Men
Hi Delwyn,
Thank you so much for your wonderful review. We’re thrilled to hear you’re happy with your watches and that we’ve become your go-to shop! 🥰
We truly appreciate your continued support and look forward to serving you again soon.
Fast delivery and great watches.
27 mars 2025
Réponse de The Watches Men
Hi Tina, thank you for your review! We’re delighted you’re happy with your new watch. We look forward to serving you again.
Fast reliable and good quality watches…
Fast reliable and good quality watches and also super easy website to use
1 septembre 2025
Réponse de The Watches Men
Hi Vinnie, thank you for your feedback! We’re glad you found our website easy to use and are happy with the quality of your watch. We look forward to seeing you again soon.
Réponse de The Watches Men
Hi Audrey, thank you for sharing your experience! We’re so pleased everything went smoothly and that your order arrived quickly. We appreciate your support.
Fast postage & handling was spot on.
1 août 2025
Avis spontané
Réponse de The Watches Men
Hi Ieisha, thank you for your review! We’re glad to know the postage and handling met your expectations. We appreciate your trust and hope to serve you again.
Excellent delivery service.
Quality used watches.
Delivery on time.
Raymond
Auckland, NZ.
28 janvier 2025
Réponse de The Watches Men
Hi Raymond, thank you for your kind words! We’re pleased to hear you’re happy with the quality of your watch and the on-time delivery. We truly appreciate your support.
Kept up to date always with emaild…
Kept up to date always with emaild prompt delivery to NZ post.
12 mai 2025
Réponse de The Watches Men
Hi Linda, thank you for your review! We’re glad you appreciated the updates and prompt delivery. It’s wonderful to know you had a smooth experience with us.
Réponse de The Watches Men
Hi Emerson, thank you for your feedback! We’re glad you’re happy with the quality of your watch and appreciate your support.
I am onkar singh
I am onkar singh
0210338178
I was ordered my watch 21 November 2024. It’s delivered but I didn’t get when I talk to NZ POST they said they delivered and put in your letter box and they didn’t send me any photo when they delivered after that I talk to your team member they still investigating but no response yet I am spent 229$ on this watch
14 novembre 2024
Réponse de The Watches Men
Hi Onkar,
Thank you for your review. We understand how upsetting it is when a parcel is marked as delivered but not received.
To clarify, your order was dispatched on 21 November 2024 via NZ Post, and we provided you with the tracking number. Once you informed us that the package hadn’t been found, we immediately contacted NZ Post on your behalf to open an investigation. Since then, NZ Post has been in direct contact with you regarding the delivery.
As the parcel was confirmed delivered by NZ Post and we’ve done everything on our end to support the process, the matter now lies with NZ Post. We're still happy to assist where we can and follow up if needed, but resolution at this stage depends on their findings.
We genuinely hope NZ Post is able to clarify and resolve this for you as soon as possible.
Fast processing and delivery
5 mai 2025
Excellent
I bought a Diesel watch from Watches Men and couldn’t be happier. The design is bold and exactly as shown, plus shipping was fast and well-packaged. Great service and quality—definitely shopping here again!
4 avril 2025
Avis spontané
No comment..
22 avril 2024
Watch broke within days
Watch broke within days, contacted watchesmen and they said go to local jeweler - we did that and found out it’s unrepairable - it also then stopped working, contacted them for a refund where they refused and then ghosted me. Do not buy from them!!!
13 février 2024
Great experience
The speed of delivery the quality of product and the easiest app to navigate
9 février 2024
Good experience
We bought the Hugo Boss watch for our grandsons 21st - ordered online and it arrived in perfect time in perfect order. He was and has been delighted with it. We thought the price, the service and the quality all excellent.
17 janvier 2024
I received the watch :)
Only purchased a watch from this site as it was the cheapest one i could find. But I was pleasantly suprised with the watch, as it actually looked better in person. The watch was sent from Dubai to Auckland. Received within time frame (10-14 business days).
Only issue I found was the watches box was damaged - but the parcel itself was fine. Which made me feel the supplier themselves damaged
Overall, 5/5 as I was very happy with the watch
5 décembre 2023
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.