I've bought from Weston Biltong on quite a few occasions now and they never disappoint. I can't believe I spent so many years getting far inferior biltong from others, this is definitely the best avai... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
2kg mixed Biltong selection for snacks at a company presentation. What a great difference from cakes... The Biltong was amazing, chillie / some fat esp. Delivery and a customer service question spo... Voir plus
L'entreprise a répondu
Regular customer and I couldn't recommend this place more. High quality biltong at a good price. I particularly love the rosemary and garlic biltong and you can pick the level of fat you want. Even g... Voir plus
L'entreprise a répondu
The owner is a super bloke, very knowledgeable and passionate about his products and what he does and also an interesting chat to have a general chit-chat with. I've bought products when I met him... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Transformateur de viande
- aussi dans
- Caviste
- Épicerie
- Magasin de produits gourmets
- Marché de produits frais
- Restaurant sud-africain
Écrit par l'entreprise
Multi Award winning Biltong at its very best, we are delighted to of been crowed not only Dabbers Den winners in 2018, but we can add to the list "Best Small Food Producer in Cheshire" after an historic awards evening in Chester in April 2019. Once again we are delighted to of been recognised not just for our stunning range of products but also how we conduct our business. Add a few more like now Nantwich Show Small Producer Award, South Cheshire Small Business Award and now crowned with a Great Taste Award. We are possibly the most multi decorated Biltong Company you can find. We are delighted to say we are the very first UK based company to have enrolled on the NFUs Back British Farming campaign. Back British Farming is the NFU’s public-facing campaign, driving support for the British food and farming sector through simple actions like buying British produce, enjoying the countryside responsibly, and spreading the word with friends and family. And now we only use 100% Renewable energy in all our products which we believe is another first for any Biltong Company in the UK we really do lead the way not just in flavour selection but innovation also. We do all we can when its comes to environment this includes our purpose built show stand been made from 100% Recycled products and now looking at the addition of Solar Panels to our purpose built facility in Cheshire. Take in to account as well 7 generations of Farming Knowledge and family History from South Africa we really think the experience we have in our blood adds up to something truly unique. Like we say #NotAllBiltongIsBlackAndWhite We only use 100% British Beef 100% of the time. Check out our massive range of flavours plus use our simple no commitment subscription service and save more. You really don't need to go anywhere else for you Biltong fix!
Coordonnées de contact
Unit 114 The Courtyard, CW2 5PR, Crewe, Royaume-Uni
- 01270 382386
- info@thewestonbiltongcompany.co.uk
- thewestonbiltongcompany.co.uk
4,7
Excellent
541 avis
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Not received order
Ordered more than a week ago and still not arrived. Emailed for support and received none
Update: Have attempted again to communicate with the company after they threatened to remove my review. Still waiting for a response from them and still not received order
Update: strange that you are so keen to communicate with me using this platform, which doesn't support messaging, but refuse to communicate either me via email. Order number is 37788. As of 21/01/26 still not received order, 2 weeks wait!
14 janvier 2026
Avis spontané
Réponse de The Weston Biltong Company
Hi
Sorry we are unable to see any orders from yourself or any email asking for help. This is the very first instance we have heard there is a problem but we can't trace the order.
Please can you message us again or at least leave a order number on this review so we can trace it and resolve any issues you may have.
We have just checked again we don't have any out standing orders under this name.
We have requested more information via Trust Pilot in an attempt to gain some clarity on this review, please respond or the review will be removed.
UPDATE - We still haven't received any form of contact from yourself, we have again checked any outstanding orders, emails, spam folders answer machine messages and even behind the sofa and yes you guessed it nothing not a thing not a sign of you ever ordering from us.
We have asked you to add your order number to your review and still no such detail, we have asked trust pilot to contact you for more information and again nothing. We truly do believe you have the wrong company. Without an order number we can't help resolve any issue you may have . Please email us using info@thewestonbiltongcompany.co.uk or call us on 01270 382386
Quite honestly this review seems very odd, the lack of detail, the in ability to add an order number, no phone calls, your name not existing on our customer database nothing adds up at all. Raises a serious question is this review real or just an attempt to damage our fabulous rating on here.......
Simply put can you add your order number to this review?
PS we can't remove any reviews from here only Trust pilot can if you don't supply them/us with more information allowing us to address your issue. So if you can't supply the request order number your review could be removed.
Many Thanks
Team WBC
Réponse de The Weston Biltong Company
Hi Peter
We love the fact you love what we do and your spot on with our flavours designed to be subtle and not over powering.
Massive thanks for your support
Team WBC
Great quality biltong and best price…
Great quality biltong and best price I've found here in the UK, so far. I only wish that they stocked 100% beef boerewors too!
2 janvier 2026
Réponse de The Weston Biltong Company
Hi
Delighted to hear you love what we do and at a great price as well. As a small family business its great to see reviews just like this as it makes all the hard work worth while.
PS Keep an eye out for the Boerewors (we do have them in the shop but just working on a suitable way to post them out)
Massive Thanks
Team WBC
The website was user-friendly for…
The website was user-friendly for browsing and purchasing, and the communication was excellent when addressing any concerns. The flavor was impressive, encouraging me to place another order in the future.
6 janvier 2026
Avis spontané
Réponse de The Weston Biltong Company
Hi Pamela
Delighted to hear you love what we do and how we do it. As a small family business it what we aim to do.
Massive thanks
Team WBC
Réponse de The Weston Biltong Company
Hi
Looks like you love what we do and how we do, and that's what we love to hear.
Massive thanks
Team WBC
Incredible biltong!
Incredible biltong!! Best I’ve found online and prices are very reasonable. Great selection of other SA products too. Already a repeat customer.
25 novembre 2025
Réponse de The Weston Biltong Company
Hi Dylan
Delighted to see you love what we do here as a small family business seeing comments like this makes our day!
Thanks again for looking us up it really does make a difference.
Team WBC
Weak flavours
I found the flavours to be very weak. A stark contrast to the beef jerky you would buy in a shop.
24 novembre 2025
Réponse de The Weston Biltong Company
Hi Darren
Thanks for taking the time out to leave a review about what we do.
Your description is absolutely spot on with our flavours, we deliberately aim to add only a hint of flavour to range as we don't want to mask the flavour of the meat. Many brands aim to over power the meat by add lots of sugar and flavours whilst we do our best to ensure don't add anything unnecessary or cheap ingredients .Totally appreciate we can't hit the spot with all our customers it's a simply fact about what we do. As you can see from the reviews on here we don't miss very often
Please remember as well we only produce Biltong and not Jerky two very different products that may be why you have found a different experience to what you normally buy in a shop.
Thanks for looking up our small family business and giving us try.
Team WBC
Easy ordering
Easy ordering. Wonderful South African treats. Delivery in good time.
Thank you.
26 novembre 2025
Réponse de The Weston Biltong Company
Hi Shirley
Love seeing reviews just like this it really does make all our hard work really worth it. As a small team it really does give us a lift we get feedback like this.
Many Thanks
Team WBC
Great Selection of products
Great Selection of products, staff are super friendly
25 octobre 2025
Avis spontané
Réponse de The Weston Biltong Company
Hi Ian
Thank you so much for supporting us its always a pleasure to see you and your family.
See you soon.
Team WBC
Outstanding service!
Outstanding service and the best tasting biltong and a wide variety of South African snacks!
4 octobre 2025
Avis spontané
Réponse de The Weston Biltong Company
Hi Natasha
Thank you so much for your kind words it really does make a difference to what we do here.
Look forward to seeing you very soon.
Team WBC
Réponse de The Weston Biltong Company
Hi Jonathan
Massive thanks for the 5 stars, as a small family business it really is important to us that people can see our customers love what we do.
Thanks again
Team WBC
Quick friendly service and the biltong…
Quick friendly service and the biltong is outstanding
25 octobre 2025
Réponse de The Weston Biltong Company
Hi Nathan
Delighted to see you love what we do and that you love our biltong.
Its a delight to be able to help you on your quest for Gold!
Massive thanks
Team WBC
Got everything I ordered and very happy…
Got everything I ordered and very happy dealing with them. Very quick and easy.
28 septembre 2025
Réponse de The Weston Biltong Company
Hi Caroline
Massive thanks for taking the time out to leave a review about what we do, as a small family business it great to hear that our customers have had a great experience.
Many thanks
Team WBC
Quick delivery and the jerky is amazing…
Quick delivery and the jerky is amazing the wagyu and zebra was 10/10 deffo ordering again!
24 septembre 2025
Réponse de The Weston Biltong Company
Hi Jasmine
Delighted to see that you love what we do. Having a unique range of meats is something we try to do to make us different from most other producers and to hear you love our Cheshire Range is fantastic.
Thanks for backing a small family business it really does make a difference.
Many thanks
Team WBC
I bought 2 bags of the off cuts
I bought 2 bags of the off cuts. £10 a bag, which is a saving of £4 over the normal bags. I do rate the normal biltong, but this was terrible. 40% just chunks of fat/no meat. 40% none could chew. I appreciate its cheaper, but really not worth the cost.
Update: I dont seek/need a refund, and my original review is based on the product received, so I am unsure what the purpose of the call would be.
The above review was submitted via the only email from you requesting and highlighting the importance of feedback(good, bad, or otherwise), via Trustpilot. Ive stated that most of pack couldn't be chewed/eaten or was just fat. That isnt what you describe "Think of it as the 'wonky veg' of the biltong world - perfectly good, just not perfectly shaped!". The shape isnt the issue.
Anyone who has tried your normal biltong knows its spot on, and I genuinely rate it, but if the off cuts cant be chewed or are just soft fat then the description hasn't matched the product I received.
24 septembre 2025
Réponse de The Weston Biltong Company
Hi Steve
Thanks for taking the time out to leave a review about what we do.
You have left us a little confused by this this, you have described perfectly what the off cuts are designed to be. As the product description says "Think Wonky Veg but of the Biltong world!" and "Varied textures: Mix of thick and thin pieces, lean and marbled cuts anything that doesn't make the grade for our regular packs." and "Biltong Off Cuts are the perfectly imperfect pieces left over from our premium slicing process" We are not sure how else we could describe what Biltong off cuts are?
So we cant disagree with what you have written about what they are but left scratching our heads on why a review of this nature has been left, when you have received and descried perfectly what you ordered.
We have tried to call but we received no answer.
As a small family business its important we offer fabulous customer service however this was the first notice we have had about you not being happy with your purchase there fore not giving us the opportunity to address the issue you appear to have.
Thanks for looking up our small family business and giving us a try.
Team WBC
Good experience
Good experience, bought as a gift. Checkout was confused and changed the delivery address, but I emailed and customer service corrected the error quickly and the parcel went to correct address and quickly. Product biltong very nice will buy again. Thank you
28 septembre 2025
Réponse de The Weston Biltong Company
Hi Christine
Delighted to see we got your issue resolved quickly and the delivery was to the correct address.
Massive thanks
Team WBC
Easy website to use and order
Easy website to use and order, great communication if any issues appear, great flavour. Will order again.
28 septembre 2025
Réponse de The Weston Biltong Company
Hi Didzis
Hi looks like you love what we do here as a small family business its great to see reviews coming in like this.
Thanks Again
Team WBC
Réponse de The Weston Biltong Company
Hi Muziwenkosi
Delighted to see your experience with us was a great one. As a small family business it really does make a difference to what we do.
Thanks again
Team WBC
Order dispatched quickly and delivered…
Order dispatched quickly and delivered packaged well and in good time with clear communication.
28 août 2025
Réponse de The Weston Biltong Company
Hi Roanne
What a way to start a Thursday morning with a stunning review. We do our very best to make sure we get as many orders out as quickly as can and make sure you are well informed as the progress of your order. As a small family business its vital we do our best to offer a stunning service as well as great products.
Thanks Again
Team WBC
Absolutely amazing
Absolutely amazing service and amazing products! Thank you so much for all your assistance Sheryl!
26 août 2025
Réponse de The Weston Biltong Company
Hi Michelle
You have made Sheryl's day (AKA The Boss) with that fabulous review, if the Boss cant help no one can as we say here.
Thanks again
Team WBC
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