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Lisez les avis des autres

Noté 5 sur 5 étoiles

Brilliant service at a good market price. Even with problems with delivery service they were even more helpful and this is a business l would willingly recommend and use again. Thank you.

Noté 5 sur 5 étoiles

What an excellent product. Having just experienced a puncture which cost me a nearly new tyre because of the sealant used by the recovery service to get me back on the road, I decided to invest in a... Voir plus

Noté 5 sur 5 étoiles

Ordered a space saver wheel after a harrowing motorway recovery following a blow out. Price was competitive and delivery was quick, as were before purchase communication response times. Soon after the... Voir plus

Noté 5 sur 5 étoiles

Top Class Service. I ordered online 1 space saver kit for collection it just so happen I was in the area the same day so called in I was told orders usually take 24 hours to process but she said... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires automobiles
  2. Magasin de pièces détachées automobiles
  3. Magasin de pneus
  4. Magasin de roues

Informations provenant de diverses sources externes

The wheel shop are the leading suppliers of cheap spare wheels, space saver wheels and steel wheels in the UK. Free delivery, Free fitting.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

243 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,8

Tous les avis

(243)

89 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Just received my spare wheel kit for…

Just received my spare wheel kit for Audi A6. Fits perfectly. Really impressed with their first class service. The whole kit is actually better than I expected. Cannot fault them. 😊 I'm happy.

1 avril 2026
Avis spontané
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Réponse de Thewheelshop

Hello,

Really glad to hear that

The WheelShop

Noté 5 sur 5 étoiles

Ordered an 18" space saver wheel and…

Ordered an 18" space saver wheel and kit on Saturday ( standard delivery) received it this morning Monday and now in the car. Great value for money essential item, great fast service and delivery. Thank you

30 mars 2026
Avis spontané
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Réponse de Thewheelshop

Hi Ian,

Thank you very much for sharing your thoughts
It helps other customers a lot

The WheelShop

Noté 5 sur 5 étoiles

Fantastic company

We ordered a spacesaver/car jack pack which was delivered promptly. Unfortunately, we couldn't fit wheel in boot of our Mazda MX5 - not the company's fault, we assumed it was a collapsible tyre. I telephoned and explained our predicament; they arranged for collection with complete understanding shown and no problems whatsoever; the refund arrived very promptly... so refreshing to deal with such a professional and helpful company... we'd give ten stars if we could and will certainly bear this company in mind for the future !!!

20 mars 2026
Avis spontané
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Réponse de Thewheelshop

Hi Tanya,

Thank you very much for the lovely feedback
Sometimes things do go wrong and we strive to resolve them as smoothly as possible for everyone.
Glad we could help and hopefully you ll come back in the future

The Wheel Shop

Noté 5 sur 5 étoiles

Replaced goods

I had a fault on a wheel they supplied and rang thier shop to report this. I received a most polite and efficient response, in fact they collected and delivered a new one within 3 days, I was very impressed with thier after sales service. I will definately use this firm again. 10/10

23 mars 2026
Avis spontané
Logo de Thewheelshop

Réponse de Thewheelshop

Hi Neil,

Thank you very much for taking the time to review your experience
We hope to see you again soon :)

THE WHEEL SHOP

Noté 5 sur 5 étoiles

Super fast delivery

Super fast delivery. Spoke to customer services and they were exceptionally helpful and knowledgeable.
Highly recommended.

18 mars 2026
Avis spontané
Logo de Thewheelshop

Réponse de Thewheelshop

Hi Flora,

Thank you for taking the time to leave your thoughts
We appreciate any feedback and we re always happy when our customers are happy

The Wheel Shop

Noté 5 sur 5 étoiles

Excellent company

Excellent company, I ordered an 18” space saver wheel for my car, Very easy to order online but called the wheelshop to confirm a few details and the person I spoke to was very friendly and knowledgeable about the dimensions of the wheel, The order said 3 to 5 day to deliver and arrived in two days, A very happy customer 😁

19 mars 2026
Avis spontané
Logo de Thewheelshop

Réponse de Thewheelshop

Hello Ian,

Thank you so much for taking a few minutes to review your experience
It helps other buyers very much
Glad you are happy with the service and product

The Wheel Shop

Noté 5 sur 5 étoiles

All good quality parts

Ordered a spare for a 2020 Volvo XC40. All good quality parts, Jack, wrench etc. Dropped straight into boot space. Fast DHL delivery. Recommend.

19 mars 2026
Avis spontané
Logo de Thewheelshop

Réponse de Thewheelshop

Hello Stephen,

Thank you very much for taking time to review your purchase
Always good to see happy customers

The Wheel Shop

Noté 5 sur 5 étoiles

Neeeded a space saver wheel

Seems like a good product. Quick service and prompt response to my query. Turns out it was a user error on my part. Happy overall

17 mars 2026
Avis spontané
Logo de Thewheelshop

Réponse de Thewheelshop

Hello Graham,
Have you tried checking the other end of the sockets ?
They are double ended
17-19mm
21-23mm

Thank you for updating your review :)

Noté 1 sur 5 étoiles

Didn’t arrive - DHL are useless

Unfortunately the company have opted to use DHL as their carrier. I paid for express delivery and DHL failed to turn up during estimated time slot and then lied to say they couldn’t access the property. I was home all day and have a ring door bell. I even got family over during school run, inconveniencing my parents, for an Urgent delivery that never arrived.

11 mars 2026
Avis spontané
Logo de Thewheelshop

Réponse de Thewheelshop

Hello Natalie,
First we would like to apologize for the delay that DHL has had in delivering your parcel.
We choose our delivery partners based on overall service, delivery on time percentage and other factors.
Overall DHL is in the top 2 carriers in the UK at the moment, but of course no delivery company will ever have a 100% success rate due to various factors like depot congestions, vehicle breakdowns, weather etc.
We have contacted DHL about this and they,re currently investigating the claims of the driver that he was unable to gain access to the property.
We want to make it right so we can send you a replacement today with another courier for delivery tomorrow if that's ok and also refund you the express delivery charge that you have paid.
Please reach out to us privately so we can make the arrangements ASAP.

Noté 5 sur 5 étoiles

Great service great product

I recently purchased a new car and most cars do not come with a spare wheel anymore,I went online and found the wheelshop, I found them reasonably priced, I spoke to them over the phone and found them very helpful, the spacesaver wheel arrived very quickly unfortunately the Courier damaged the box and the wheelbrace was missing,I spoke to
Kamila at the wheel shop,and she sent me out a replacement it arrived the following day fantastic service very happy would highly recommend

2 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I ordered the wrong wheel and we…

I ordered the wrong wheel and we managed to stop the DHL delivery - One week later the correct wheel arrived.

Apologies for the hassle and thank you for quickly sorting it out

11 février 2026
Avis spontané
Noté 5 sur 5 étoiles

My purchase from the wheel shop

First the downside. I wanted a space saver for our Nissan Leaf Tekna and I wasn't sure what "Stud pattern 5 x 114.3" meant when reading the spec information so I emailed the company asking for clarification, unfortunately I never received a response. I have since spoken directly to the company and they have apologised for the lack of communication but state they have no receipt of my email either in in-box or spam folder. These things do happen!

Now the plus side. Having not received an email from the company I did my own research and solved the issue I was having and having read the reviews from other customers still ordered from The Wheel Shop. I have to say that the service was excellent. I ordered on 23rd Feb and it arrived about an hour ago 25th Feb. The wheel was as described on the web site, second hand but unused and it came with a jack and spanner both in their respective storage bags, I also purchased a cover for the wheel and found that it was of good quality and fit the spare wheel nice and snug plus the jack and spanner fit inside the well of the wheel and inside the wheel cover. I am really pleased with my purchase in spite of the email faux-pas and I would gladly recommend the wheel shop to anyone.

25 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service all the way

I really can’t fault The Wheelshop. I was recommended them by the dealership I bought my car from and they came up trumps. First the cost, very reasonable. Second, the speed at which it was delivered. I ordered online at the weekend, it was delivered Tuesday morning, from Manchester to Essex.
Finally the website itself is very easy to use and the FAQs are precise and relevant.
I will happily order from them again, excellent service.

17 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Very professional and efficient.

Very quick service. Excellent product but (no fault of Wheelshop) the product did not do what I expected. Return of item was straight forward and I was reimbursed the day that they received it.

13 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service had a mix up with the…

Brilliant service had a mix up with the size but the lady i spoke to was very helpful she just cancelled the order,reimbursed me,went back online and reordered.spare wheel and kit looks really good and good delivery service cheers

3 février 2026
Avis spontané
Noté 5 sur 5 étoiles

🤩 awesome

I genuinely thought this sort of service was lost years ago. Awesome product,price,posting etc etc
When needed to return due to my decision they sorted with no issues.
If I could give them 10stars I would.
Don’t look anywhere else

27 janvier 2026
Avis spontané

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