The whole Shebang Avis 

413
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic company to deal with, always kept informed as orders process from start to finish. Customer service is second to none compared to some other stores..my go to every time..

Noté 5 sur 5 étoiles

Great independent company. 24 hour shipping with great care taken in packaging keeping your action figures in mint condition. Super friendly customer service, Matt goes out of his way to offer any hel... Voir plus

Noté 5 sur 5 étoiles

Absolutely brilliant experience with these guys and they're usually first to have Star Wars TVC in-stock in the UK. My go to every time 5 ⭐⭐⭐⭐⭐

Noté 5 sur 5 étoiles

Excellent service, any questions answered quickly and puts my mind at ease Exceptional packaging and some of the fastest deliveries ive ever got! Also deals in items you wouldnt normally get o... Voir plus

À propos de l'entreprise

  1. Magasin de jouets
  2. aussi dans
  3. Boutique de cadeaux
  4. Magasin de souvenirs sportifs

Écrit par l'entreprise

I’m a independent Retailer that has been a collector for 20 years plus, I collect or have collected over the years – Movie weapons & props, WWF Hasbro’s, WCW Galoobs carded and loose, Elites, AEW, MOTU, Star wars, Karate kid, TMNT, wrestling belts, basketball signed jerseys and so much more and below you can see some of my collection Now we offer a service to you all, of the above and more, with the Modern, Retro Toys, Signed Memorabilia, Neca – Mezco- Super 7 & Movie props Replica stores We understand the need for purchases to be wrapped well and cared for before leaving us to there new home


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

413 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(413)

134 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic service from start to finish ⭐⭐⭐⭐⭐

These guys are absolutely brilliant. Always friendly, helpful and professional, with a fantastic range. I’ve bought from them multiple times and have 100% confidence in them — trustworthy, reliable and genuinely passionate about what they do.

They’re my go-to guys for Star Wars figures, and I wouldn’t hesitate to recommend them to any collector. Great service, great people and a great store. 🚀

10/10 every time — highly recommended!

14 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service, any questions answered quickly and puts my mind at ease

Exceptional packaging and some of the fastest deliveries ive ever got!

Also deals in items you wouldnt normally get over here for a reasonable price, so you dont get conned by scalpers!

Amazing!

5 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Another great experience!

Having to upload this again as for some reason it was taken down.

From start to finish, everything was handled smoothly and professionally.

I was especially impressed with their pricing on items that are often marked up elsewhere, which made a big difference as a collector. It’s clear they actually care about their customers rather than just chasing profit.

Communication was great, dispatch was quick, and everything arrived securely packaged with great attention to detail.

Overall, a genuinely reliable company that I’d happily recommend to others.

14 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Used to buy from these a lot but once I…

Used to buy from these a lot but once I politely questioned a rather high price on an item I was met with angry derision and then blocked.
Certainly not somewhere I want to spend my money if my custom isn’t valued and my opinion is met with angry derision.
Plenty other places to shop.
A real shame as they used to be one of my ‘go-to’ suppliers. Best of luck to them in the future.

Edit after response: firstly, allow me to define heckle - to interrupt a speaker or performer with loud, rude or aggressive comments or jeers. Now lets confirm I posted a picture of a product with the price underlined and the word 'ouch'. Please tell me where the loud, rude or aggressive nature of this is given that the product in question is around 40% more than what your nearest competitor charged for the very same item? It was your response to this that become rude and aggressive. My response to your 'what's the problem' type comment was in precisely the same tone as yours. You asked my problem so I told you.
Lets also confirm that I hadn't ordered this product due to the exorbitant cost but did have other existing orders with you which you then proceeded to cancel in a petty manner as if this is some kind of retribution for a customer having the gall to query the price of an item, albeit in an unconventional and entirely light-hearted manner.
I also wasn't aware I was a part of any 'group' but simply commenting on a Facebook post so the apparent withdrawal of my membership to said group is rather odd.
I have every right to query a price with you as I pay the cost of the item, I was never rude or aggressive, I simply replied in the same manner as you did to me and how else do people contact you other than from 'behind a keyboard'? You're a 4.5 hour drive from me so calling in to see you isn't really a viable option.
To state that there 'are no orders from him' is a tad odd too when you then proceeded to cancel one very soon after the Facebook exchange took place. I have the email if you'd like to contest that.
You behaved entirely inappropriately when a simple response regarding RRP would have been all that was required rather than what followed.
Given the increasingly competitive nature of your marketplace might I suggest angry responses and the unsolicited cancellation of fully paid orders may not be the way forward for you. At the end of the day if you have an item I want I'll get a friend to order it though I won't be accessing your site anymore so that won't be an issue. The conduct with which you've handled this is deplorable.

13 août 2026
Avis spontané
Logo de The whole Shebang

Réponse de The whole Shebang

You didn't ask politely at all you heckled our USA stock prices as we explained (stock comes quicker but costs more to get here from the USA) on our Facebook page earlier today.
Commenting on one of our posts (screenshots of other companies figures prices etc), we banned him as we don't have time for the a argument on someone being cheaper than us, sometimes others are cheaper, sometimes were cheaper, its what happens when selling, just move on if you don't like this one but we can only sell for the price our suppliers RRP is
So you got banned from our group and page because of the heckling and the tone your messages came over in and its not just ours is it you've been banned from for comments that are rude and not needed - it's just silly from behind the keyboard for no reason at all. If anyone is reading this check out his other negative comments to another 19 companies - this review is not linked to a order as there isn't any from him
Edit - why are you going to still order (even through a friend) if were highly priced and your negative review is here for all to see - from not just here google aswell, as you went out your way to do as many negative reviews as you could last night

Noté 5 sur 5 étoiles

Amazing service from the whole shebang

Amazing service from the whole shebang. Customer service is 5 star, nothing was too much, answered questions super quickly. Loads of great hard to find products and at a great price. Can’t recommend them enough.

6 août 2026
Avis spontané
Noté 5 sur 5 étoiles

First time buyer, will be returning!

First time buyer from this store, would highly recommend! Great communication from owner with fast response to an order query. Item arrived quickly and well packaged, great service, competitive prices!

18 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

An Awesome Company

The Whole Shebang has been on my radar for a few years now but I’ve never purchased anything from them. I tend to stick to companies I know best. But on this occasion I saw they had an item on sale, and it was cheaper than anywhere else, so I decided to buy it. My item arrived within 48 hours of my purchase and I’m extremely happy with it. I also got in touch with customer service requesting tracking information and they were very accommodating. I’ll most certainly buy from them again and I can assure you they are a top notch company!

9 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Masters of collectible presales

I ordered from and have been ordering from the Whole Shebang for well over a year, they are professional and have a great email communication system that confirms your preorders and when they’re available/ on route.
I will use and continue to use them for my Masters of the universe and other action figure needs as much as possible with the free postage, prompt communication and vast range of products.

2 juillet 2026
Noté 5 sur 5 étoiles

Great company, greater service

2nd time ordering from The Whole Shebang! Perfection as always, my item came well packaged, super fast delivery and amazing price too, no complaints here! Matt takes great pride in delivery too quality service! Funny to read his negative reviews lol

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Have used this store many times; always deliver promptly and package securely.
Had an issue once (factory error not retailer's) and the Whole Shebang sent me a replacement part without any quibble.
Customer service were quick to respond and always seemed to know the delay status of any pre-orders in production (as collectors know, production delays are so common!).

25 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Still waiting

Been waiting for over 2 years for exclusive items, despite seeing some of them being in stock at some point.

Always have to inquiry about the status of the items and when he does reply, it's always a vague answer.

Will not order from here again after being scammed out of my money.

25 juin 2026
Avis spontané
Logo de The whole Shebang

Réponse de The whole Shebang

Hello you ask for updates you've never asked for a refund, if you want a refund we can refund you, we can only send items when we receive them as your from Canada and took advantage of the postage cost by adding many items to your order to ship all together it will slow your order down
We had 90% of the order ready to go but we are waiting as you know for another 2 figures to fill this order and ship as per our responses on Facebook posts . So its not quite as simple as you saying your waiting 2 years for a order they were pre orders due over various months in that year due some quite far apart in months and items can get delayed which is beyond our control. perhaps instead of running to hear you drop us a email and ask for a refund its much more a simple way of sorting issues out

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus