The Wig Company offers many wig styles with beautiful natural hair textures. It especially sells a style, and with abundant hair, I find nowhere else. They have great, kind, and courteous customer s... Voir plus
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I appreciate receiving the product so quickly. The wigs always serve me well and give me great confidence as I wear them. I have never been able to yet purchase a natural hair wig (due to the higher c... Voir plus
I wanted to speak to someone regarding not able to get the Statements Beautiful Choice darkest brunnette is this going to be discontinued all together would like to find a similar style similar p... Voir plus
L'entreprise a répondu
The wig I bought is just as awesome as the first one I purchased years ago. Same excellent quality and quick response and delivery. The price increased but the quality was excellent.
À propos de l'entreprise
Écrit par l'entreprise
At The Wig Company, we're passionate about helping people look and feel their best. Whether you're shopping due to hair loss, medical hair loss, or simply looking for a new style, we're here to make finding the right hair solution easier. We offer a curated selection of high-quality wigs, toppers, hairpieces, and hair extensions from many of the industry's most trusted brands. Our goal is to provide an exceptional shopping experience backed by knowledgeable support, educational resources, and outstanding customer service. We know that choosing alternative hair can be a personal journey, and our team is committed to providing honest guidance before, during, and after your purchase. From product questions to care tips, we're here to help every step of the way. Your feedback is incredibly important to us. We appreciate every Trustpilot review because it helps us improve and gives future customers confidence when choosing The Wig Company. Thank you for taking the time to share your experience—we're grateful for the opportunity to serve you.
Coordonnées de contact
5055 Keller Springs Rd, Suite 300, 75001, Dallas, Etats-Unis
- (800) 245-6288
- clientcare@twcwigs.com
- thewigcompany.com
4,3
Excellent
71 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I like your wigs, you offer Large as an option.
I have ordered from you before, I am happy with my purchases but i really wished you offered more wigs in LARGE size! The wigs you can get are limited because most of your wigs are for average sizes & i have a big head!
6 octobre 2026
Reliable Company
Orders are shipped out quickly when request received. Reliable company and the price range doesn’t break the bank. I usually order from the Statement Collection. Good quality at reasonable prices.
22 septembre 2026
It was easy to do on my I pad
4 octobre 2026
I love the variety of brands offered.
I love the variety of brands offered.
The fast delivery options that are available give timing options
20 septembre 2026
Arrived quickly and it looks and feels…
Arrived quickly and it looks and feels real. I am looking forward to wearing it for my granddaughter's wedding in Somerset, England 12 December.
18 septembre 2026
I purchased these for my aunt who loves…
I purchased these for my aunt who loves your wigs! Thank you for making her smile :)
18 septembre 2026
Customer service is wonderful
Customer service is wonderful. I will definitely be ordering from them again!
18 septembre 2026
Low price & very fast service
18 septembre 2026
Réponse de The Wig Company
We’re sorry for the confusion. Free shipping is available on qualifying orders over $49.99; however, it is **not automatically applied**. The free shipping option must be selected during checkout. If a paid shipping method is selected instead, the applicable shipping charge will be added to the order.
They were very helpful finding a color…
They were very helpful finding a color that I need. They were very nice and friendy.
11 septembre 2026
Received my wig very quickly
Received my wig very quickly, and it was good quality, I am very pleased with it.
15 septembre 2026
I got the Sydney wig which looks great but…
I got the Sydney wig which looks great in the picture. But unfortunately it looked terrible on me and I was not able to return it because it was a final sale.
19 septembre 2026
Réponse de The Wig Company
Aflee,
We’re sorry to hear the Sydney didn’t work out for you. We understand that a style can look and fit differently once tried on. Unfortunately, items marked as Final Sale are not eligible for return or refund, as noted on the product page prior to purchase. We appreciate your feedback and hope you’re able to find a style that is a better fit for you.
Colors and sizes of wigs wanted are not…
Colors and sizes of wigs wanted are not available
25 septembre 2026
Réponse de The Wig Company
Mary,
Thank you for your feedback. We understand how frustrating it can be when the colors and sizes you’re looking for are unavailable. Availability can vary by style, color, and size, and we’re sorry we didn’t have the options you wanted. We appreciate you shopping with us and hope to have more choices available for you in the future.
These wigs are my favorite
These wigs are my favorite. Order often. Always beautiful and get so many compliments. Love your sales so I can order several
25 septembre 2026
You sent me what I ordered
You sent me what I ordered. I love the synthetic hair, Sensation Wig #12 color, medium head size. I ordered 2 this time and they’re exactly what I ordered in every way, I really appreciate that. You keep sending people what they ordered and you should have great success with your company. I bought these for my wife and I really like the way they fit her and look on her.
Thank you 🇺🇸🇺🇸🇺🇸
Sincerely,
10 septembre 2026
Delivered and Perfect Fit
The wig was shipped/delivered when promised. The fit is perfect!
8 septembre 2026
Product is lgood quality
Product was delivered on time. The quality was good. The only reason I gave a 4 star review was the color. Darker than i thought
8 septembre 2026
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