The best present I have ever bought anyone bar none - the choices are incredible. Sensitive, informed, captivating. It’s the high point of my 12 year old’s month. Cannot recommend highly enough.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
The best present I have ever bought anyone bar none - the choices are incredible. Sensitive, informed, captivating. It’s the high point of my 12 year old’s month. Cannot recommend highly enough.
L'entreprise a répondu
I was gifted a subscription to Willoughby and was very sceptical that they would choose anything I liked, especially after filling in quite a short questionnaire. I've been amazed by how well they've... Voir plus
L'entreprise a répondu
My book was delivered a week later than I expected with no explanation. I did send an Email to you querying delivery and received no reply.
L'entreprise a répondu
I have now received over 25 books from Willoughby over a three-year period, and only once was I sent a book I had already read. After a quick phone call, a replacement was sent immediately. There... Voir plus
L'entreprise a répondu
An award-winning book subscription service, with thousands of subscribers in almost 40 countries across the world.
Unit 2A Winchester Avenue, Blaby, LE8 4GZ, Leicester, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic book subscription service with great customer service. If you already have a book they send you they will send you a new one for free. The titles they’ve sent me have all been spot on! Hands down the best book subscription I’ve ever tried.
I received a book subscription from Willougby as a present. The service from all the team has been great to enabling me to change the original subscription and to change half way through the year to get a different genre.
The service has been great - as a book lover I have an apartment filled with books but Willoughby has been a great way to introduce me to a whole host of new authors - some Ive taken to heart and others have been good to be introduced to but I wouldnt necessarily look for other books - however it has been good to get me outside the general authors I follow and whose books I buy.
Its been good to share feedback with the team when I read and discuss my likes (and dislikes) with other book lovers.
I also purchased a subscription as a present for my 7 year old god-daughter - again she was introduced to new authors and a couple of them I know she is now out looking for all the books they have written - so success on that front too
I love this service! My husband is an avid reader of fantasy and science fiction and I thought he’d probably read nearly everything available in the genre, and so found it hard to find him a book as a present he liked. I heard about the book club and was delighted! The fact that we could send a book back if he’d already read it inspired me to give it a go,. And it’s been a total hit! It’s probably his favorite present I’ve ever got him (and we are together 25 years!), he just loves his surprise package every month , and after an Initial 6 months for christmas I’ve renewed it for a further three for Father’s Day and will most likely extend it again for his birthday . I love his face lighting up when it comes in and he’s loved all the books so far!
This was a fantastic Christmas present for a book lover! Each month he enjoyed waiting for his book to come in the post. Each time it was a book he really enjoyed and would recommend to others to read. While booking I was asked for a description of the type of books that were liked/disliked, each book followed the descriptions. A lot of new authors have now been found. I would recommend as a good present to book lovers and have suggested the Willoughby book club to others. I'm sure we'll use them again.
A fantastic present
I bought a six-month classic subscription for my mum's birthday - and she couldn't stop talking about how good it was. She hadn't come across any of the authors before (which amazed me - because she inhales books) and she said she genuinely enjoyed all of them. A couple were so outstanding that she's refused to lend them out, as she wants to read them again. Many thanks for your talented curatorship: you had a very satisfied customer.
My brother tells me he got a fantastic selection of books. I don’t think I gave you an easy brief either! (Engaging non fiction).
It was a wonderful 30th present.
Really lovely idea, fantastic books tailored to my son’s tastes. I’d recommend this, makes a fab gift and much better than the normal plastic birthday tat!
I gave this subscription as a gift and got a really positive response. It's great you get the opportunity to surprise someone but at the same time get experts to Hand-Pick books for you with the bespoke package. The Team was very easy to reach after placing my order when I wanted to make some changes. They were very attentive and flexible. I especially appreciated the vintage packaging and the reliability of the company. I would fully recommend this experience!
Fantastic service, beautifully presented and selection of books are spot on.
Great way to find new authors. Have had three subscriptions and only once a book O had read before. A delight to read every month!
Bought it as a gift for my wife. These were perfect choices made by your specialists, all 6 books she have received. Read all in couple of days after received. Excellent!
It was a birthday gift for my husband. I shared his Goodreads account in advance. I was very worried that he might get so many duplicates because he reads a lot. I must say, their book choice was awesome every time. He enjoyed every book they sent to him. It was happy for me as well to see him smile every month a little percale arrives for him!
Really great selection of books that arrived in nice packaging
Very pleased. Gifted a 6 month subscription to my girlfriend and she has loved every book. The books come very nicely wrapped. I'd definitely recommend the service.
I received a six month subscription for mothers day. What a great idea. So exciting to have my first book arrive, beautifully wrapped and a title I hadn't seen before in a genre I love. Can't wait for next month!
Received a 6 month subscription as a birthday gift from my wife. Was a lovely surprise every month getting a book that i hadnt picked. Liked it so much i got my dad the same
Excellent service, I received books I would not normally choose but I have loved every one. I’ve just renewed my subscription!
3 high quality, well written books. plain but nicely wrapped. would recommend :D
The WBO is an exceptional book club!
I tried a 3-month subscription for my daughter as a part of her 21st birthday present and she absolutely LOVED the picks that the book club made. The service is personalized and friendly.
When I did reach out to them for help - when her first book went MIA in the mail - they were quick to help and send out a new book.
I'd highly recommend the TWBO to anyone who is a genuine book-lover!
Lovely company to deal with. I bought a bespoke 3 month subscription as a birthday present for my mum, they asked all about her favourite books and authors and sent her 3 books that she's loved. Some really interesting and unusual choices. Would definitely use again and would highly recommend.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.