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The Zero Cushion offers ergonomic seat and lumbar cushions designed to improve everyday seating support. Suitable for home, office, or car use. Our products feature non-slip gel construction.
1603 Capitol Avenue, Suite 413, 82001, Cheyenne, Etats-Unis
4,0
16 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I think the delivery was OK but the product is not as advertised. Cushion is so hard that it is too uncomfortable. As thick as the cushion is, it should be much more comfortable than what it is.
Réponse de The Zero Cushion
Thanks so much for the kind words about your Zero Gel+ cushion — glad it's giving you the comfort you were looking for! We're sorry the delivery took longer than expected; that's not the experience we want. We're working on speeding things up, and we appreciate your patience. Wishing you many comfortable sits ahead!
— The Zero Cushion Team
The cushion is too small. It doesn’t fit my wheelchair seat or the recliner seat. They are not over sized chairs. The cushion would be great if I could use it. It’s just too small.
Réponse de The Zero Cushion
Thank you for the honest feedback, and we're sorry the cushion didn't fit your wheelchair or recliner — we know how frustrating that is when you were hoping for relief. Good news: we now offer the Zero Gel Ultima, a larger 20 x 20 inch version with the same 2.4 inch thickness, made for exactly this situation. Please reach out to our support team and we'll help get you sorted with the right size.
— The Zero Cushion Team
It got here pretty fast,compared to some other douches i've bought from. Too bad this all comes from from China! And idiots who deliver don't put the item between my front drs.on the S.W.side of Chgo. IQ. in the U.S. is dropping to match its leaders,and Pol.party. Seat should have a tailbone area cut away in it.
Réponse de The Zero Cushion
Thanks for the feedback, and we're glad the cushion arrived quickly. We're sorry to hear it wasn't placed where you'd prefer at your door — we'll pass that along to our shipping partners. We appreciate the suggestion about a tailbone cutout, too; that's helpful input we'll share with our product team. If there's anything we can do to improve your experience, our support team is happy to help.
— The Zero Cushion Team
Nice customer’s service. One if the cove came with bit of tear and I got replacement!!
My purchase was for gift & my 82 years old senior friend
Who Loves the cushions … very happy & satisfied with the cushion ,
Rajul
Réponse de The Zero Cushion
Thank you, Rajul! We're sorry the cover arrived with a small tear, but glad our team got a replacement to you quickly. It's wonderful to hear your 82-year-old friend loves the cushion — that's exactly what we made it for. Thank you for choosing Zero Cushion as a gift!
— The Zero Cushion Team
Very soft yet supportive. Helps relieve pain from the bed sores.
Réponse de The Zero Cushion
Thank you for sharing this! We're so glad the cushion is giving you comfort and relief — soft yet supportive is exactly what we aim for. We hope it keeps helping you sit more comfortably every day.
— The Zero Cushion Team
This is my second purchase, and I have one more coming. These cushions make a great difference in my health and comfort. The only improvement I can suggest would be a handle of some sort on the covers, as they can be heavy for a disabled senior to move around or take with them.
Réponse de The Zero Cushion
Thank you so much for coming back for a second and third cushion — that means the world to us! We're glad they're making a real difference to your comfort. And thank you for the handle suggestion; that's a really thoughtful idea, and we'll share it with our product team. We hope your next cushion serves you just as well.
— The Zero Cushion Team
Yesterday I said I only got one of the 2 I ordered but they were shipped at 2 different times and second one came in today.
They are nice cushions and my wife loves them for the wheel chair etc
Réponse de The Zero Cushion
Thank you for the update, and we're glad the second cushion arrived safely! Sorry for any confusion with the separate shipments — we should have made that clearer up front. It's great to hear your wife loves them for her wheelchair. Thank you for your patience and for choosing Zero Cushion!
— The Zero Cushion Team
We love the product but wish it is a little bigger.
Réponse de The Zero Cushion
Thank you so much for the feedback! We’re thrilled to hear that you love the product.
We really appreciate your note about the size—feedback like this helps us as we design and improve future products! If you ever need assistance or have any questions, feel free to reach out to us at cs@thezerocushion.com.
The cushion seems to be well made. A little firm at first but I know it will soften with a little use.
I do wish it was 1-2" longer and wider to better fit the average American adult physique a little better. I would also like there to be a "carve out" area to accommodate the tailbone, as to avoid pressure in that area.
Other than my critique for design improvements, the cushion itself seems great!
Réponse de The Zero Cushion
Thank you so much for taking the time to share such detailed feedback! We’re delighted to hear that you're enjoying the overall quality and build of the cushion.
You're spot on—it does break in nicely after a bit of use! We also really appreciate your specific suggestions regarding the sizing and a tailbone cutout. Thoughtful input like yours are incredibly valuable as we continuously refine our designs for maximum comfort.
If you ever need anything else or have further ideas, please don't hesitate to reach us at cs@thezerocushion.com.
Best regards,
The Zero Cushion Team
Réponse de The Zero Cushion
Thank you so much for the review! We’re thrilled to hear that you're finding the cushion so comfortable and easy to use.
Enjoy your comfort, and please feel free to reach out to us at cs@thezerocushion.com if you ever need anything!
Best regards,
The Zero Cushion Team
Good product, arrived quickly. Would buy again. It is packaged well.
Réponse de The Zero Cushion
Thank you so much for the great review! We’re thrilled to hear that your order arrived quickly, was packaged well, and met your expectations.
We look forward to serving you again! If you ever need anything, feel free to reach us at cs@thezerocushion.com.
Best regards,
The Zero Cushion Team
This is a thick cushion! The cover has little spots to aid in gripping the chair. I had purchased a previous cushion and cover which was half the thickness, and I left it on the seat of the plane. Someone else can enjoy that. I look forward to many years of use of my zerocushion. I bought one for my husband too, and he has used it for extended TV watching in comfort.
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