Whole process was super easy. I'd previously been told that installation was not possible on our property from another installer but Think took the time to inspect my property and find a reasonable s... Voir plus
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Whole process was super easy. I'd previously been told that installation was not possible on our property from another installer but Think took the time to inspect my property and find a reasonable s... Voir plus
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Luke and Jose were excellent, they arrived on time as scheduled. I left a broom and dust pan out, I don’t know if they used it cause I heard their vacuum cleaner going instead😊. Being a sparkie mys... Voir plus
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From the moment they knocked on the door they came across as professional and most importantly didn’t try and talk us into something we didn’t need. Did the calcs, offered a solution and found the be... Voir plus
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They employ exceptionally talented people, eg Rami and his team.. We had a few challenges getting the initial instillation done, including a truck dying on the way here and wat too many wet days but t... Voir plus
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As one of Australia’s leading solar and battery specialists, Think Renewable is on a mission to create sustainable energy solutions for our customers whilst providing excellent return on investment and ongoing after-sale care. We help empower homeowners to be self-sufficient in their household energy production while giving back to the environment, and pride ourselves on our straightforward but customised approach to solar projects. At Think Renewable, we are a proudly Australian owned and operated business with local customer service support and offices in each state. Our trusted installers are CEC Accredited, fully licensed electricians with impeccable attention to detail, maintaining the highest standards throughout the installation process. Our solar projects are also backed by industry-leading warranties to give our customers the peace of mind they deserve. Start harnessing the power of solar energy today to do your bit for the planet, future-proof your home and save money on your electricity bills from day one.
Level 2/80-84 Wentworth Ave, Surry Hills NSW, 2010, Sydney , Australie
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Jacob and team came and installed battery and solar panels package.
Jacob was very professional and explained in detail the install process and once that was done, he also explained the functions of the battery backup and safety procedures for battery shut-down and start-up, very pleased with Jacob and his team

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Planning team specced the system to our needs, no fuss.
Install team were quick efficient and cleaned up after

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I have never had solar before and I was very uncertain about it. Jack the consultant explained everything very well and showed me how much i'd be saving. Couldn't recommend the company any more it was a very smooth process.

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Jacob and the team did an amazing job all up a running and super stoked!

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Excellent communication and punctuality. Jacob was very friendly and helpful.

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very good service with neat installation , nice explanation of tec question.

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Just had our battery installed, Mike was amazing at explaining everything in our consultantion and Ollie and his team did a great job installing the battery and even cleaned up after themselves on completion of the install!!!

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Had my solar system installed by think renewable which was an easy straight forward process everyone was friendly and supportive, would recommend to friends and family!

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Really pleased we chose Think renewable for our solar. Great service and product. Highly recommend.

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They were very efficient and when I rang to ask a few questions they answered promptly and could not be any more helpful

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Matt was pleasant and easy to understand throughout the sales process. The price of the installation was within our budget And we were happy to go ahead. Our turn for installation came up quickly. There was a slight hiccup when our deposit was not deducted off the final invoice, but this was quickly rectified and an amended invoice was issued. Tyler and Chris, our installers, explained the set up of our new battery well. They were polite and friendly and after the installation talked us through the workings of the battery. They were also happy to explain the app so that we could quickly see the battery charging up. All in all a pleasant and easy experience throughout. I am happy to recommend Think Renewable.

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Had the battery system installed 3 months ago worked for one week still waiting for them to come fix it keep away from them

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Great company to deal with, from the initial consultation to the final install our battery and solar system are working as promised thanks again think !

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Absolutely a very professional company. Everything went to plan perfectly. Highly recommended .

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The communication from the staff if there was any delay.

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The Sales/Admin staff-Customer Care - were hard to access and provided inaccurate information. After a Technician's successful visit on 7 January, I received another email on 8 December from Customer Care which again contained inaccuracies about the process.
Finally, a technician was located on 7 December - Corey. He attended, did diagnoses and waited on site until Alpha fixed the problem.
In addition, Corey called me twice to update his arrival time, delayed due to crash on an expressway. In the end he arrived slightly earlier than predicted - Great Communication and Great Technical Skill plus determination to resolve the issue.
This Issue was first flagged to TR before Christmas but there was Nil response until 5 January and then that communication contained inaccuracies.
Despite promises to call me in emails from Customer Care, I had to initiate all contact.
I have had to use Electricity from the Grid for almost 30 days, despite the Solar Panels working - proven by TR diagnostics.
This was the second time within 30 that this fault occurred - 28 November 2025 and 20 December 2025. And the third time this occurred since the Installation in July 2025 - Not Good. It appears there is a problem with the Inverter installed on my site
I commend Corey for his knowledge, determination, communication and attitude.
It would be great if all TR were of his high standard. TR needs more like him.
Peter Donnan - Eastlakes

Réponse de Think Renewable
After being reported by this provider to trust pilot for defamation I have been instructed to modify this review removing honest feedback that prompted my contact to worksafe in the first place. I can confirm Work safe responded to my raised complaint on the 10/12/25 to advise " your matter was assessed to be appropriate for a written regulatory response to the workplace. We have therefore written to Think renewable to.. and their obligations to comply with work health and safety laws ...." My original feedback stands as below I have reported your work practices to work safe nsw. As a social work manager, working on a department of communities and Justice program, I had to provide first aid to a staff member experiencing in my trained and professional opinion signs of Hyperthermia. As reported by the Australian bureau of meteology , These last few days, we have experienced a well document extreme weather event with temperatures reaching above 43 degrees in our suburb.Fire fighters are continuing to battle out of control bush fires in our area, as well documented in the national news. To drop off sales agents not one but two consecutive days in those hazardous conditions could be excused if it was a single incident, rectified promptly when you have seen conditions turn extremely hazardous, but to do this on back to back days, again dropping them off in soaring temperatures over 43 degrees, with poor air quality due to raging bushfires, extreme uv as reported by the Bureau of Meteorology, shows an appalling lack of care and judgement. Working in management myself ,albeit social work, I can say, this sends a very strong brand message, that you do not care about your staff. If you will treat your own staff like that, what can customers expect in terms of long term after care and service. Shame on you putting profits over worker safety. The fact it has taken so long to respond to this review and only after work safe found it appropriate with the evidence I provided to instruct you on your legal obligation speaks volumes. I have the email proof. As does you contacting trust pilot to flag this post for defamation when I told the truth. I have nothing to gain from raising a false allegation, given who I work for even more so. However you have everything to gain by trying to get honest reviews removed that do not show the narrative you would like.

Réponse de Think Renewable
This company is horrible to deal with. I had last 4 months, non-stop issues after issues with data coming from the Battery. They did send the technician every time, but still, I feel the data is incorrect. Their manager is useless as never called me after so many emails sent to discuss. Salespeople do not take calls after they have sold the product. Just tired of this people.

Réponse de Think Renewable
Just had a 10 kw system and battery put on our house by Think Renewable. George H came out and talked us through all the options. He was super knowledgeable about solar and the different products, savings and payment options. The install team were amazing - Corey, Richie and Blade. Super friendly, solved some problems and worked really hard to get the whole thing done in a day. Left the place spotless. Can’t recommend those guys enough. Super professional.

Réponse de Think Renewable
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