Thirtyone:eight Avis 

This safeguarding company appears to protect the organisation rather than the child. When a concern about a child is reported, they simply say they will inform the organisation involved — even if the concern is about that organisation. Churches can therefore pay for this service and present a veneer of being “safe,” while in reality the system offers little genuine protection for vulnerable children. Principally it's business & profit, opportunistic not altruistic.

Quick and safe delivery. Packaged appropriately so no excessive packaging but sufficient to ensure protection of the purchase.

Package arrived much faster than expected

I had wanted the children's resources in time for Safeguarding Sunday but had made the order quite late. Thirtyone:eight were very helpful on the phone and sent me the downloadable resources straight away. The full pack arrived in plenty of time and we ran a successful session for our children. Younger children especially loved the activity pack.

We bought posters and a few handouts to supplement and back up showing of video in morning church service on Safeguarding Sunday. We are happy with the materials, but the “do not bend” A3 envelope was bent and had a hole before it got to me. Fortunately no loss of content, but posters were not pristine. I’d rather have had the A3 poster folded in half and not bent.

Sadly the items never arrived in time for our service on the 16th November 2025,
so we have been unable to use them to help within our church family service.
I would like to thank thirty one eight for there prompt reply, I do believe this is the delivery agents error, as the items came today.

The item arrived safely and when promised. Can't do better than that.

Love the little booklets. This is my second order

It was good to have the reassurance that DBS levels are correct, when creating new roles. The advice of Leah at 31/8 was really supportive and helpful, giving confidence that we as a Church, are properly covered.

The cube provides focus on key areas when considering safeguarding issues and needs. It is a useful tool for planning and reviewing safeguarding in organisations.

Great service!!

Order was fulfilled within a few days.

Online ordering was very straightforward. Prompt delivery.

Everything excellent except that the carrier left the envelope (A4 and so wouldn't fit through the post box) out on the edge of the porch where it got a bit wet!
Not necessary as there is a shelf in our porch for parcels...
However, once the product dried off it will be fine

Straightforward procedure in clear English. Prompt processing.

I thought sorting my DBS would be a nightmare. I sent the completed forms and id checks and Thirtyone:eight sent my DBS through in just a few days. Brilliant!

They provide good training and the templates and online guidance save a lot of time and effort. Details are provided about the legislative side of safeguarding and exactly what areas of church policies need addressing.