After taking my cat to the emergency vet yesterday, reviewing our upcoming autoship order from Thrive was not top of mind. So when Thrive's AI agent said there was nothing it could do, I said "talk to... Voir plus
L'entreprise a répondu
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CANCELED. and was difficult to get out of it. You pay $60/yr to pay more for products and get less of it (product). Also, if you don't want products delivered on a reoccurring basis, whether you need... Voir plus
Thrive market is not only a great place to buy healthy products but also a place that hires people persons that really make it their job to help customer's that need it.
L'entreprise a répondu
Made a $$ error when signing up for their subscription…. Customer rep was very helpful & the issue was taken care of quickly! Thrive Market is a great place to find healthy foods & unusual ‘essentials... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We are on a mission to democratize access to healthy living. We hope you join us!
Coordonnées de contact
Etats-Unis
- thrivemarket.com
4,2
Bien
6 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Always a great experience!
8 février 2026
Avis spontané
Réponse de Thrive Market
Thank you for reaching out and letting us know your thoughts. We sincerely value your continued support and membership with Thrive Market.
Service feels fraudulent
Service feels fraudulent. They make their sign up and ordering confusing to get you in their recurring orders. Had no idea I placed an order until it showed up. A waste of $150.
29 janvier 2026
Avis spontané
Réponse de Thrive Market
Hi Marjorie, thank you for sharing your experience. We understand how receiving an unexpected order can feel frustrating, and we want to help make it right. Our Recurring Shipments feature is designed to give members flexibility to adjust, skip, or review upcoming orders at any time. If you’d like assistance reviewing or adjusting this order, our Member Services team would be happy to help. Please reach out to us at help@thrivemarket.com or via chat. We appreciate you taking the time to reach out and giving us the opportunity to support you.
This company is more than five stars
This company is more than five stars. Their products and staff are more than perfect.
7 février 2026
Avis spontané
Réponse de Thrive Market
We’re grateful that you shared your thoughts with us. Your support and loyalty as a Thrive Market member mean a great deal.
Thrive Market is a wonderful company…
Thrive Market is a wonderful company that offers great products & excellent customer service
6 février 2026
Avis spontané
Réponse de Thrive Market
Thank you for taking the time to share your feedback. We truly appreciate your support and your continued membership with Thrive Market.
Good products, prices and customer service
Good products, good prices, good customer service
5 février 2026
Avis spontané
Réponse de Thrive Market
We appreciate you taking the time to share your feedback. Your continued support and membership with Thrive Market are truly important to us.
Happy customer 😊
Thrive customer service and their products are top notch! Excellent in communication and product quality.
4 février 2026
Avis spontané
Réponse de Thrive Market
Thank you for sharing your thoughts. Your support and continued membership with Thrive Market mean a lot to us.
I love the Company
I love the Company, it's not like other huge companies. They donate a lot to the poor and needy, at one point I believe the CEO donated his salary for a year etc, It's a great company to support. The customer service is great, return process is great. Coupon codes that they randomly send are the best, and I love when I can get a free gift too. I just do not like the LGBTQ emails that come through during 'pride month'. The cu
3 février 2026
Avis spontané
Réponse de Thrive Market
Thank you for sharing your thoughts. Your support and continued membership with Thrive Market mean a lot to us.
They are very understanding and…
They are very understanding and reliable to all their customers they serve and make sure that the customers needs are seen to and done correctly to make sure the customers are happy with the products they are buying
1 février 2026
Avis spontané
Réponse de Thrive Market
Thank you for your feedback. Your loyalty as a Thrive Market member is greatly appreciated.
Thrive Market is an amazing company…
Thrive Market is an amazing company with quality customer service. They have good sales and excellent product. I have been a thrive customer for years.
1 février 2026
Avis spontané
Réponse de Thrive Market
Thanks so much for your feedback! We really value your loyalty and are glad to have you as part of Thrive Market.
Customer Service was exceptional!
31 janvier 2026
Avis spontané
Réponse de Thrive Market
We’re grateful for your feedback, and your ongoing membership with Thrive Market means a lot to our team.
Réponse de Thrive Market
We’re grateful for your feedback, and your ongoing membership with Thrive Market means a lot to our team.
Thrive Market is Great!
Thrive Market has great quality items, service and value. My healthy eating began with Thrive Market.
29 janvier 2026
Avis spontané
Réponse de Thrive Market
We appreciate you taking the time to share your feedback. Your continued support and membership with Thrive Market are truly important to us.
Thrive market has excellent products…
Thrive market has excellent products and excellent service.
27 janvier 2026
Avis spontané
Réponse de Thrive Market
Thank you for sharing your feedback and for continuing to place your trust in us. Your ongoing support is truly appreciated, and we’re so glad you’re part of Thrive Market.
Annoying Auto Subscriptions
Super annoying auto-renewal process. Any orders become a subscription, so you have to turn off each item if you don't want more of it.
23 janvier 2026
Avis spontané
Réponse de Thrive Market
Hi Matt, we’re sorry to hear this was frustrating, and we appreciate you sharing your experience. Our recurring shipment feature is designed to make reordering easier, but we understand it can be inconvenient if it’s not what you expected.
We’d be happy to help review your account or walk you through managing or turning off subscriptions. Please reach out to us at help@thrivemarket.com, and our Member Services team will be glad to assist. Thank you for giving Thrive Market a try.
Thrive went above and beyond my…
Thrive went above and beyond my expectations when they resolved an issue I had with an order. Love thrive!
23 janvier 2026
Avis spontané
Réponse de Thrive Market
We appreciate you taking the time to share your feedback and for placing your continued trust in us. Your support means a great deal to us, and we’re happy to have you with Thrive Market.
Quick to ship orders and very very…great service all around
Quick to ship orders and very very considerate about keeping me updated on everything with my order
16 janvier 2026
Avis spontané
Réponse de Thrive Market
We’re grateful that you shared your thoughts with us. Your continued support and membership with Thrive Market are very important to us.
Best customer service
The customer service was probably the easiest ever. Super easy and quick
20 janvier 2026
Avis spontané
Réponse de Thrive Market
Thank you for sharing your thoughts. Your support and continued membership with Thrive Market mean a lot to us.
AMAZING SERVICE!!! :)
The representative was understanding and determined to solve my issue. I appreciated it greatly!
19 janvier 2026
Avis spontané
Réponse de Thrive Market
Your support and feedback mean the world. We’re honored to have you as a member of the Thrive Market family—thank you for choosing to shop with us.
Réponse de Thrive Market
Your feedback and continued trust mean everything to us! We’re so thankful to have you as part of the Thrive Market family!
Thrive Market...a great place to shop
Thrive Market is one of the best places I know to buy high quality food at excellent prices, with fast delivery and excellent customer service. I often prefer their store brand products over the brand names, for quality and price. Overall, I get the impression that there's a very good group of human beings behind Thrive Market, not a faceless corporation.
16 janvier 2026
Avis spontané
Réponse de Thrive Market
Thank you for sharing your feedback and for continuing to place your trust in us. Your ongoing support is truly appreciated, and we’re so glad you’re part of Thrive Market.
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