I contacted TS with an enquiry by email and had a response with a solution within 5 minutes. I was not only impressed with the speed but with the profession way the advice was given. As I was having t... Voir plus
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Lisez les avis des autres
I've used Ticketsource for years now for fundraising and social events. What sets them apart is you can speak to an advisor immediately to deal with any issues at all.
The venue postponed our show on June 25 due to the heat alert. I got a timely email from Ticketsource to let me know this would be happening, and then a second email confirming the new date. As I co... Voir plus
L'entreprise a répondu
Great experience with Ticketsource. Booked tickets for Othello at Grimsthorpe Castle in July but didn’t receive a confirmation or e-tickets. Contacted the Support Dept, who replied straight away, on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Sell tickets online without the fuss, stress, or cost. Any event. Any venue. TicketSource is a free and easy online event ticketing platform. Backed by fast, friendly support from real humans, we keep everything running simply and smoothly for you and your event. Our low-cost booking fees help you keep more of what you earn while keeping tickets affordable for your customers. Try out our system for free, under no obligation, to see if it's the right fit for you and your event.
Coordonnées de contact
Royaume-Uni
- ticketsource.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Fantastic service
Fantastic service - Chloe was so friendly and so helpful and I was all sorted in a matter of minutes! Amazing!! 10/10!
Ticketsource answered my…
Ticketsource answered my query/complaint very swiftly and to my satisfaction … very happy with their service
Highly recommend
I've used Ticketsource for years now for fundraising and social events. What sets them apart is you can speak to an advisor immediately to deal with any issues at all.
First class and speedy customer service
I contacted TS with an enquiry by email and had a response with a solution within 5 minutes. I was not only impressed with the speed but with the profession way the advice was given. As I was having to reschedule an event I had further questions and each one was dealt with speedily and a resolution was soon achieved. Thank Chloe and Becca. I recommend Ticketsource to anyone looking for event management.
Excellent event and ticketing company…
Excellent event and ticketing company with a very customer friendly and easy to navigate ticket booking site.
In addition, their customer service is super, even voluntarily refunding postal charges which I had inadvertently paid for twice. Thank you TicketSource. Good job!
Brilliant service
I had a problem with one of our guests, which meant he couldn't come with his wife. I phoned ticket source, and they were brilliant. the long and short of it I got a refund of two tickets and I hope that our guest got better soon.
Quick response and helpful info
Quick response and whilst they didn't have the information that I needed (as not provided by the organisers) Kate provided me with contact details for the organisers so that I could check out accessibility arrangements with the organisers directly.
Absolutely fantastic customer service…
Absolutely fantastic customer service and response times would highly rated! Thank you!
Good service
Knowledgeable, helpful, easily understandable advice. Patient. Good response time to enquiries.

Réponse de TicketSource
Katie was very helpful
Katie was very helpful especially when I got really stuck. She took over and found a solution to my problem then did it all for me.

Réponse de TicketSource
A prompt reply and solution found…
A prompt reply and solution found quickly.

Réponse de TicketSource
staff knowledgeable efficient and…
staff knowledgeable efficient and helpful. resolved my issue very quickly

Réponse de TicketSource
Easy booking process and communication
Easy booking process and communication. Really fast response time to a query and an issue was very quickly resolved.
Thank you

Réponse de TicketSource
I use my phone for everything
I use my phone for everything - I’m not a dinosaur I prefer to be a unicorn !
I ordered the tickets which I was proud of myself, trying to save to a wallet then they disappeared 🙈🙈🙈
I found the email address for ticket source explained what happened and within 20 hours all is well and I have them saved in my pictures.
Chloe was lovely and sorted them out straight away -thank you Chloe ✅

Réponse de TicketSource
Really easy interaction both buying the…
Really easy interaction both buying the tickets and then obtaining a refund when there was a computer glitch and the transaction went through twice.
Refund issued within hours of glitch.

Réponse de TicketSource
A very rare system error resolved…
A very rare system error resolved quickly by the Ticketsource support team. Excellent service.

Réponse de TicketSource
I lost my booking
I lost my booking due to me incorrectly inputting my e mail address and Chloe found it for me. It took all of two e mails and ten minutes. I had been searching all my e mails for a month beforehand. Excellent service and I cannot fault.

Réponse de TicketSource
Super responsive help desk
Easy to use ticketing system for us as a charity running occasional events. Helpline/helpdesk super responsive to queries and requests.

Réponse de TicketSource
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