TicketSource Avis 

I had a query regarding account access, which was very quickly, professionally and courteously resolved by Kate - first rate service. Thank you Kate!

She was extremely professional, and extremely kind

Spare Prick.
Answers to my questions were immediate , good conversation and a great outcome . I am definitely looking forward to the show. Thank you.

Dale was lovely and very quick with helping me. He got the issue sorted instantly with no fuss. Thank you Dale !

I emailed Kate this morning regarding no tickets and she was exceptional and responded very quickly. She was very helpful and has sorted us out. We are very appreciative of her help. Thanks

As a charity whose aim is to and conserve gardens, parks, open spaces and the landscape within the county in which we are situated, we hold events, public lectures and conferences in order to promote our work.
All these require bookings to be made and tickets issued to subscribers, electronically or to be printed out.
At one time we were undertaking this task 'in house' until the work load became too great.
At this point Ticketsource was suggested to us by not one, but two, other organisations who were using the service.
Once, having looked at Ticketsource, we didn't look back, and have subsequently recommended Ticketsource to other charities.
Setting up Ticketsource is carefully explained in easy to follow stages; nothing is left to question with all queries readily answered - not by some disembodied recorded message but by a real, friendly, patient and helpful person.
Setting up an event, with details, is a carefully explained process which may be modified by the organiser at any time.
Customers find Ticketsource easy to use and organisers are able to access reports and transaction with ease, also to contact customers.
Payments to organisers, following an event, are made promptly with Ticketsource's handling fee being entirely reasonable.
We are unable to recommend Ticketsource more highly.

Very efficient. Chloe replied very speedily.

Very helpful responses to questions and queries which has allowed me to complete the tasks needed and yet with the possibility to reach out for further support. I have been assisted twice by their online support and both times have been exceptionally helpful. Highly recommended.

I had an unresolved issue printing tickets (Vretti). Becka tried patiently and spoke with her support line. Matt solved the problem - old software setting!
Excellent and prompt service from the support team. Polite, helpful and knowledgeable. Well done TicketSource 👏

The customer service was great! A+++ very very helpful, prompt response and a positive one!

Solved my issue asap!
Thank you

The TicketSource team respond quickly and work effiecently to answer questions and find resolutions.

Super efficient and helpful. Thank you so much

Really easy website to use and has loads on there, also very quick and helpful when things go wrong, like when I booked my tickets with a none existent email.

Issue with receiving confirmation email due to a typo error in email. Very speeding response from customer service and tickets sent through right away, thanks Chloe!

Quick resolution regarding a recent ticket order

I had to cancel a concert and ask for refunds to be processed. This was done immediately and efficiently.

Requested a refund as the show I had bought tickets for moved on a week and I couldn’t attend. This was dealt with promptly and professionally.

Helpful response solving a problem of date change for my ticket booking.

The online ticket booking is pretty easy to use,, even for elderly punters. It was the first time I had been the event organiser, and I found the staff unfailingly helpful and clear in instructions. Handling complimentary tickets without making a charge is also very helpful.

Really quick and constructive help when I asked.