TicketSource Avis 

Quick to respond, communicative and friendly

I made a small error when entering my email address and therefore didn’t receive my confirmation email. I emailed for support and Chloe had located the error and resent my tickets in less than 10 minutes. I would highly recommend and wouldn’t hesitate to use TicketSource again. Many thanks!

A very positive experience with support staff.
Helpful and a nice manner.
Deserve praise.

Brilliant ticket site! I have used it a lot for local event tickets, and it's very easy to use, quick, and effective. I just had to contact their support, and they have excellent service—all sorted with a quick email! Brilliant.

Chloe helped rectify the error I made when giving my email address and sent me my tickets. Brilliant service!

Autofill sent tickets to different email than I expected. Customer services was so quick to sort out. Great service.

I couldn’t find my tickets for an event so I wrote to ticketsource about it. Within minutes they had replied and sent duplicate tickets. Brilliant service!

Although my problem seemed simple, it was more complex that expected, but Ticketsource were extremely patient and helpful. They were also very prompt in replying to my queries.

Being able to get help from a real person is a deal-breaker for me with using TicketSource. I know there is lots of online help, and I do use it as much as I can, but sometimes you can't find the answer to a very specific question and then a human being who knows the system is so useful and reassuring!

I asked for help getting g a refund on a concert that was cancelled. They were helpful and efficient in their response, and have quickly arranged a full refund, with no lengthy waiting process. Very pleased with the service.

Quick response. Totally resolved the issue and gave me a refund

I had two interactions with the team and both times I was met with immediate resolution by two members of friendly staff. And absolute pleasure to deal with. Thankyou

Instant help and assistance. They have always been really gentle and helpful. Great customer service!

My experience with Event Source was great because they very promptly responded to my request for them to email my tickets to me again as somehow the original email sent to ne 2 months earlier had disappeared off my phone!
The customer service exceeded all my expectations.

An extremely simple but comprehensive administrative online ticket system is provided by TicketSource, coupled with a support team who have a wealth of experience, a flexibility in dealing with the common issues owners of Ticketsource accounts but also, they accept the challenge of the more complex systems many endeavour to formulate for their individual needs. All are resolved in their friendly and professional manner.

Purchased tickets for a show which is showing on my credit card but never sent me any confirmation. So I reached out to them with the dates place and time which in honesty they replied and sent me my tickets which I guess this maybe my fault as I didn’t check their email fully just saw these tickets now I found out these are for a show I went the over a year ago so I’ve had to buy more tickets.

Incredibly quick response that immediately resolved my booking problem

I was panicking having lost my tickets and booking but it was all sorted within minutes and I heard back from ticket source with the tickets and confirmation.
Absolutely brilliant and efficient service-thank you!

I emailed regarding a ticket query and Mary responded in 3 minutes (!) with clear and comprehensive remedies, including alternative ones that linked me directly with the show provider!

Fast response and was polite even though my question was actually obvious!