I contacted TS with an enquiry by email and had a response with a solution within 5 minutes. I was not only impressed with the speed but with the profession way the advice was given. As I was having t... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I've used Ticketsource for years now for fundraising and social events. What sets them apart is you can speak to an advisor immediately to deal with any issues at all.
The venue postponed our show on June 25 due to the heat alert. I got a timely email from Ticketsource to let me know this would be happening, and then a second email confirming the new date. As I co... Voir plus
L'entreprise a répondu
Great experience with Ticketsource. Booked tickets for Othello at Grimsthorpe Castle in July but didn’t receive a confirmation or e-tickets. Contacted the Support Dept, who replied straight away, on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Sell tickets online without the fuss, stress, or cost. Any event. Any venue. TicketSource is a free and easy online event ticketing platform. Backed by fast, friendly support from real humans, we keep everything running simply and smoothly for you and your event. Our low-cost booking fees help you keep more of what you earn while keeping tickets affordable for your customers. Try out our system for free, under no obligation, to see if it's the right fit for you and your event.
Coordonnées de contact
Royaume-Uni
- ticketsource.com
4,9
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de TicketSource
Hi Sarah. Thank you very much for your review. All the best.
Prompt,polite and professional service 👌
I have been so impressed by the prompt, professional and friendly service which I have had from Chloe today. Thank you Chloe for replying so quickly to my query and for finding a solution to my issue. You're a star! 🌟
27 avril 2026
Avis spontané
Réponse de TicketSource
Hi Gemma. Thank you very much for your review. We will pass on your kind words to Chloe.
I had lost email with tickets attached
I had lost email with tickets attached.
I emailed Saturday out of working hours.
Mary dealt with this first thing Monday morning.
I now have tickets
27 avril 2026
Avis spontané
Réponse de TicketSource
Thank you for taking the time to share your experience.
Had a query about my ticket and…
Had a query about my ticket and emailed. Got a quick response that solved my issue.
22 avril 2026
Avis spontané
Réponse de TicketSource
Thank you very much for your review.
Ticket refunds
I had small problem with tickets cancelled for a play I had booked, the venue advised thar that refunds had been issued, I had not received my refund, I emailed TicketSource yesterday morning and all was resolved by mid afternoon. The service could not be better, the member of staff I dealt with was very helpful and friendly
20 avril 2026
Avis spontané
Réponse de TicketSource
Hi Graham. Thank you very much for your review and pleased to hear we were able to help solve the problem for you.
I have experienced that this is a company that I can rely on for prompt and careful service.
I ordered tickets for an event and received a refund that I was not expecting for postage that I had inadvertently paid for twice online.
I would have been unaware if TicketSource had not quickly bought it to my attention. I'm very grateful.
20 avril 2026
Avis spontané
Réponse de TicketSource
Hi Trevor. Thank you very much for your review and pleased to hear were able to be proactive in offering you a refund.
Excellent customer service
Shane from customer service replied to my email within minutes and located my booking. I can't tell you what a relief it was!!
Thank you so much, fantastic customer service.
Aimee
19 avril 2026
Avis spontané
Réponse de TicketSource
Hi Aimee, thank you very much for your review. We will pass on your kind words to Shane
Quick and easy
Quick and easy. Made a small error in my booking which was sorted out quickly and easily
18 avril 2026
Avis spontané
Réponse de TicketSource
Hi Martin, thank you for taking the time to leave your review.
Réponse de TicketSource
Hi Stewart. Thank you very much for your review. All the best.
TicketSource - easy to use and fantastic customer service
I have used TicketSource for some years. A simple to use system with fair transparent pricing.
Customer service is amazing. Any queries we have had over the years have been responded to very very promptly and the customer services are incredibly helpful and very polite.
15 avril 2026
Avis spontané
Réponse de TicketSource
Hi Michael. Thank you very much for sharing your feedback. We are sure others will find this very informative.
Kate was brilliant
Kate was brilliant, she located my lost tickets (I put a typo in my email) and sent them to me within 5 minutes!
10 avril 2026
Avis spontané
Réponse de TicketSource
Hi Charlotte. Thank you for your review and pleased to hear that Kate was able to offer a speedy response.
Second to none customer service
We've bought tickets through this company many times and have never been disappointed. The customer service is second to none and would thoroughly recommend.
13 avril 2026
Avis spontané
Great customer service
Customer service support from Chloe was speedy and efficient.
Thanks!
13 avril 2026
Avis spontané
Réponse de TicketSource
Hi Louise. Thank you very much for your review, we will pass on your comments to Chloe.
Secure safe and reliable site
Secure safe and reliable site. I ordered tickets for a show but put the wrong email in. Chloe got back to me on a Sunday and had rectified the issue. No problem at all. Thank you!
12 avril 2026
Avis spontané
Réponse de TicketSource
Hi Nadine. Thank you very much for your review. We will pass on your kind words to Chloe
Scott solved the problem
Scott solved the problem, in the time frame that he said he would. And gave me really useful tips for future use of Ticket Source.
9 avril 2026
Avis spontané
Réponse de TicketSource
Hi Clare. Thank you very much for your review. We will pass on your kind words to Scott.
Easy to book tickets and apply for a…
Easy to book tickets and apply for a refund if circumstances dictate
10 avril 2026
Avis spontané
Réponse de TicketSource
Hi Paul. Thank you for sharing your feedback on your experience.
Brilliant
Brilliant! Lost my tickets and was supported super quickly and easily to chat and they were resent!
Thanks so much
9 avril 2026
Avis spontané
Réponse de TicketSource
Hi Trish. Thank you very much for your review.
e ticket help
I misspelled my email address when buying tickets so my e tickets failed to arrive. Problem instantly sorted by Dale.
Also found ticket source very easy to use
9 avril 2026
Avis spontané
Réponse de TicketSource
Hi Steve, thank you very much for taking the time to leave your review. We will pass on your comments to Dale.
TicketSource support responded and…
TicketSource support responded and resolved my issue very quickly when I reached out for help.
9 avril 2026
Avis spontané
Réponse de TicketSource
Hi Liam. Thank you very much for your review. All the best.
Wrong email address
I mistakenly included an incorrect email address so contacted Ticket Source by email who responded within 5 minutes and resent the tickets to my correct email. Brilliant efficient & prompt service. Many thanks !
9 avril 2026
Avis spontané
Réponse de TicketSource
Thank you very much for your review. All the best.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.