I contacted TS with an enquiry by email and had a response with a solution within 5 minutes. I was not only impressed with the speed but with the profession way the advice was given. As I was having t... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I've used Ticketsource for years now for fundraising and social events. What sets them apart is you can speak to an advisor immediately to deal with any issues at all.
The venue postponed our show on June 25 due to the heat alert. I got a timely email from Ticketsource to let me know this would be happening, and then a second email confirming the new date. As I co... Voir plus
L'entreprise a répondu
Great experience with Ticketsource. Booked tickets for Othello at Grimsthorpe Castle in July but didn’t receive a confirmation or e-tickets. Contacted the Support Dept, who replied straight away, on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Sell tickets online without the fuss, stress, or cost. Any event. Any venue. TicketSource is a free and easy online event ticketing platform. Backed by fast, friendly support from real humans, we keep everything running simply and smoothly for you and your event. Our low-cost booking fees help you keep more of what you earn while keeping tickets affordable for your customers. Try out our system for free, under no obligation, to see if it's the right fit for you and your event.
Coordonnées de contact
Royaume-Uni
- ticketsource.com
4,9
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Mary was very helpful
Mary was very helpful, understood immediately what I was looking for and found a solution
19 mars 2026
Avis spontané
Réponse de TicketSource
Hi Caroline, thank you very much for your review. All the best.
It took a wait of few minutes only to…
It took a wait of few minutes only to speak to a staff member, who swiftly answered my query and resolved it.
19 mars 2026
Avis spontané
Réponse de TicketSource
Hi Lynne, thanks for sharing your feedback we really appreciate it.
Great customer experience
Purchased tickets through the app. I made an error on the details which meant I didn't receive the tickets. The team at TicketSource (Chloe) replied instantly to my email and fixed the error. Got the tickets straight away.
Excellent customer service.
19 mars 2026
Avis spontané
Réponse de TicketSource
Hi James. Thank you very much for your review. We will pass on your kind words to Chloe.
Réponse de TicketSource
Thank you very much for your review, we will pass on your kind words to Dale.
Can't argue with the support…
Can't argue with the support I got this morning.
Had a question/request and it was dealt with almost immediately. Top work, can't be faulted.
17 mars 2026
Avis spontané
Réponse de TicketSource
Hi Pat, thank you very much for your review.
Unfortunately there was a change to the…
Unfortunately there was a change to the concert so I decided not to attend and requested a refund by email. This was processed promptly and I received a friendly and informative email from Alex to confirm. Many thanks again!
16 mars 2026
Avis spontané
Réponse de TicketSource
Hi Emma, thank you very much for your review. We will pass on your kind words to Alex.
Such a prompt helpful and friendly…
Such a prompt helpful and friendly response to my query. Very impressed
14 mars 2026
Avis spontané
Réponse de TicketSource
Hi Jane, thank you very much for your review. All the best.
Superb service
Superb service - quickly solved my issue (which, it turns out was to do with me being daft - but Kate was very polite about it!)
14 mars 2026
Avis spontané
Réponse de TicketSource
Hi Paul, thanks very much for your review and pleased to head Kate was able to assist.
It was very reassuring to have someone…
It was very reassuring to have someone on hand to check everything before releasing tickets for the first time.
13 mars 2026
Avis spontané
Réponse de TicketSource
Thank you very much for your review. All the best.
Kate helped swiftly and professionally
12 mars 2026
Avis spontané
Réponse de TicketSource
Hi Elli, thank you very much for your review. All the best.
Great customer service
Such a user friendly platform to use, but whenever there are any queries I always receive such great customer service.
The team are always so quick to respond and so helpful at understanding and assisting with the query.
I love that their chat function gets you through to a real person straight away; it saves so much time and frustration and is something I really appreciate.
Particular thanks to Becca today for her help in building a type of event we have not previously offered before.
12 mars 2026
Avis spontané
Réponse de TicketSource
Hi Ceara, thank you very much for sharing your feedback with others and for your kind words. All the best.
Thank you Chloe for a speedy response…
Thank you Chloe for a speedy response and action in resending my tickets and email confirmation.
12 mars 2026
Avis spontané
Réponse de TicketSource
Hi Johnny, thanks very much for your review. All the best.
The support from the team has been…
The support from the team has been fantastic
28 février 2026
Avis spontané
Réponse de TicketSource
Hi Sally, thank you very much for your review. All the best.
Quick and efficient and always happy to…
Quick and efficient and always happy to help!
5 mars 2026
Avis spontané
Réponse de TicketSource
Hi Alex, thank you very much for your review.
As an Event Organiser - Exchanging a Ticket
As an Event Organiser, the Chat Support enabled me to transfer a ticket to another event. Very quick and clear support.
5 mars 2026
Avis spontané
Réponse de TicketSource
Thank you very much for your review. All the best.
Very fast and great support
4 mars 2026
Avis spontané
Réponse de TicketSource
Hi Mihail, thanks very much for your review.
Great Customer support
Great Customer support
Easy to use interface
No nonsense answers
Kate on the Chat Window was superb
This is my number one ticket selling site and I direct all my audience here as it's so simple.
Over 3 years use and not one complaint from my audience or myself, thats fairly unique
4 mars 2026
Avis spontané
Réponse de TicketSource
Hi Mat, thank you for your glowing review, and thank you for your continued business. We will pass on your kind words to Kate.
Timely responses, by email and phone…
We had really good support from Ticketsource and Kate, quick to come back with the answers we required. It’s great to have somebody at the end of the phone and email to offer us the flexibility we need.
3 mars 2026
Avis spontané
Réponse de TicketSource
Hi Neil, thank you very much for your review.
My sons schoold used their service for…
My sons schoold used their service for the play. booking was easy and when i needed to reach out as i had lost the booking email/tickets. Their customer service agent Chloe was fast to respond and very helpful!
4 mars 2026
Avis spontané
Réponse de TicketSource
Hi Lucy, thanks very much for your review. We will pass on your kind words to Chloe.
Swift and specific response that helped…
Swift and specific response that helped me very quickly find what I had not been able to myself.
2 mars 2026
Avis spontané
Réponse de TicketSource
Hi Charlotte. Thank you very much for your review.
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