TicketSource Avis 

Excellent quick and kind response

had a great experience with TicketSource. I couldn’t locate my booking at first, which was a bit stressful, but their support team were really accommodating and sorted it out very quickly. They responded fast and made the whole process easy and reassuring. Really good customer service — I’d happily use them again.

Polite, friendly and efficient. Thankyou :)

I had a problem I did not find my email of my e- ticket that I booked few months ago and when the event was approaching I wrote to them if they could resend the confirmation of my ticket so they kindly sent me the ticket in few minutes. Great service

Fast response with clear and effective guidance.

Fantastic service. I used the chat function for my query. Received a response in seconds and my query was resolved extremely quickly and helpfully.

The response to my enquiry was immediate!!!
There was also a follow up, could you help further which was much appreciated!

Super fast resolution to a missing ticket. Literally sorted within minutes after sending ONE email request!!!
I wish all companies were so swift, honest and polite.
Shout out for Chloe too!!

I used the wrong email address when booking my ticket. That was my mistake. But the helpful staff assisted me in getting a refund. What a pleasant experience!

Ticketsource was really easy to use to book tickets. Customer service was excellent when I had a problem. Wouldn't hesitate to use again

Customer Service was excellent - prompt resolution of isses.

Ticket source reached out to me after realising I had paid twice for the same tickets due to a internet failure myside. They quickly refunded the issue without fuss or request. Professional, polite and trustworthy.

As event organiser for our village Hall, I credit TicketSource as being the magic sauce that has helped make our events so successful. I regularly thank the day we opted to go with them for our event bookings, rather than use one of the myriad of other booking providers. Easy to use and with real people who act quickly, should you have a problem.

When I realised my error i contacted ticket source straight away, they responded providing me with my ticket the very next day in time for my event.

Map error addressed speedily
As a new customer the pin on the map turned out to be in the wrong place. Contacting support produced a rapid fix, thank you Kate

Very quick getting back in touch with my enquiry nothing was a bother to them
Very efficient

I was very grateful today in the response and the lovely way my mind was put at rest by Zoe who made sure all was sorted and mentioned that if there was ever anything else I could be helped with not to hesitate getting in touch. Great costumer service.

We had misplaced our email confirmation with the tickets for an event we were attending, and following an email to TicketSource, I had response from Becca within 10 minutes, and all was sorted. Excellent service.

My payment via the website didn’t go through so I emailed customer support for help. Emma emailed me back quickly (in the evening) with a detailed, helpful explanation and a resolution to the problem (which was actually due to a Visa outage). Very impressive customer service.