I contacted TS with an enquiry by email and had a response with a solution within 5 minutes. I was not only impressed with the speed but with the profession way the advice was given. As I was having t... Voir plus
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Lisez les avis des autres
I've used Ticketsource for years now for fundraising and social events. What sets them apart is you can speak to an advisor immediately to deal with any issues at all.
The venue postponed our show on June 25 due to the heat alert. I got a timely email from Ticketsource to let me know this would be happening, and then a second email confirming the new date. As I co... Voir plus
L'entreprise a répondu
Great experience with Ticketsource. Booked tickets for Othello at Grimsthorpe Castle in July but didn’t receive a confirmation or e-tickets. Contacted the Support Dept, who replied straight away, on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Sell tickets online without the fuss, stress, or cost. Any event. Any venue. TicketSource is a free and easy online event ticketing platform. Backed by fast, friendly support from real humans, we keep everything running simply and smoothly for you and your event. Our low-cost booking fees help you keep more of what you earn while keeping tickets affordable for your customers. Try out our system for free, under no obligation, to see if it's the right fit for you and your event.
Coordonnées de contact
Royaume-Uni
- ticketsource.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
A lovely human being at the end of the…
A lovely human being at the end of the telephone!
Thank you so much for following through when I had a problem with my booking and sorting it all out.
Excellent service

Réponse de TicketSource
Very helpful and issue resolved quick
Very helpful and issue resolved quick! My email address often blocks emails coming in but Chloe got my tickets to me swiftly!

Réponse de TicketSource
Great service
I booked tickets for a performance but mistyped my email address. Only realised the night before the show. I emailed ticketsource sbd got an immediate reply early next morning. They found the booking and resent the tickets. Fabulous service.

Réponse de TicketSource
My query was resolved very promptly
My query was resolved very promptly, great customer service!

Réponse de TicketSource
I had lost the emails that confirmed my…
I had lost the emails that confirmed my ticket purchases and associated details. Kate from Ticketsource got back to me quickly and provided all my ticket purchase receipts. What a relief! Thank you!

Réponse de TicketSource
Olivia was wonderful
Olivia was wonderful. She was professional and so helpful. Excellent customer service.

Réponse de TicketSource
Customer service
Easy to book tickets. I had a slight technical issue at my end and Chloe helped to resolve it very quickly and efficiently. Great customer service!

Réponse de TicketSource
No response to attempts at contact after selling a ticket for a seat that didn’t exist
Sold me a ticket for a seat that did not exist at the venue. Have not responded to my attempts at contact. Would not ever buy a ticket for future events from this company if this is the way they treat customers.
09.02.26 In response to the TicketSource reply, I have the response emails from them that confirm I sent correspondence via the website contact form

Réponse de TicketSource
We took out insurance for our tickets…
We took out insurance for our tickets for an Acro Competition our daughter was participating in. She can no longer compete but we cannot claim back our tickets cost! Pointless paying extra for insurance!

Réponse de TicketSource
Excellent support service
I emailed the support desk as I had entered an incorrect email address when booking tickets to an event. Chloe came back within 10 minutes, amended my email and resent my tickets. Excellent, professional service and a pleasure to deal with. Very easy booking system too!

Réponse de TicketSource
Prompt efficient service
I had an issue with my order where I was charged twice. I was contacted the following day by Angharad to highlight the error and she refunded the duplicated amount quickly and without any hassle. Amazing service. Thank you

Réponse de TicketSource
Very quick response to my query
Very quick response to my query. Sorted my error out with my booking very quickly ⭐️⭐️⭐️⭐️⭐️

Réponse de TicketSource
I managed to make a mess of a booking…
I managed to make a mess of a booking with Ticket Source and they were very patient and reassuring and sorted everything out for me.

Réponse de TicketSource
Excellent service
We use TicketSource to sell tickets for our fundraising events. The set up is easy and they have a telephone booking line for customers who prefer not to buy tickets online. They also have very helpful customer service!

Réponse de TicketSource
I made a mistake with my email address…
I made a mistake with my email address so tickets were not sent. I contacted TicketSource and they rectified mistake promptly

Réponse de TicketSource
Good communication and everything works…
Good communication and everything works as it should

Réponse de TicketSource
After checking my bank statement I have…
After checking my bank statement I have been charged twice for the same ticket purchase. Event organiser says it’s a fault on Ticketsource website. Will now be referring this back to my bank.

Réponse de TicketSource
Very easy to book tickets
Very easy to book tickets. The confirmation email didn’t arrive so I emailed customer service and Becca responded very quickly by resending the message.

Réponse de TicketSource
Ticketsource responded immediately and…
Ticketsource responded immediately and resolved my issue

Réponse de TicketSource
Excellent Service
Matt was really helpful and responded extremely quickly and efficiently to my enquiry with an excellent mix of professionalism and friendliness. Delighted at the service. Many thanks.

Réponse de TicketSource
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