TicketSource Avis 

2 445
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I contacted TS with an enquiry by email and had a response with a solution within 5 minutes. I was not only impressed with the speed but with the profession way the advice was given. As I was having t... Voir plus

Noté 5 sur 5 étoiles

I've used Ticketsource for years now for fundraising and social events. What sets them apart is you can speak to an advisor immediately to deal with any issues at all.

Noté 5 sur 5 étoiles

The venue postponed our show on June 25 due to the heat alert. I got a timely email from Ticketsource to let me know this would be happening, and then a second email confirming the new date. As I co... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience with Ticketsource. Booked tickets for Othello at Grimsthorpe Castle in July but didn’t receive a confirmation or e-tickets. Contacted the Support Dept, who replied straight away, on... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Billetterie de spectacles
  2. Service technologique pour l'organisation d'événements

Écrit par l'entreprise

Sell tickets online without the fuss, stress, or cost. Any event. Any venue. TicketSource is a free and easy online event ticketing platform. Backed by fast, friendly support from real humans, we keep everything running simply and smoothly for you and your event. Our low-cost booking fees help you keep more of what you earn while keeping tickets affordable for your customers. Try out our system for free, under no obligation, to see if it's the right fit for you and your event.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 445)

374 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A lovely human being at the end of the…

A lovely human being at the end of the telephone!
Thank you so much for following through when I had a problem with my booking and sorting it all out.
Excellent service

11 février 2026
Avis spontané
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Réponse de TicketSource

Hi Wendy, thank you very much for your glowing review. We are pleased to hear the team were able to help.

Noté 5 sur 5 étoiles

Very helpful and issue resolved quick

Very helpful and issue resolved quick! My email address often blocks emails coming in but Chloe got my tickets to me swiftly!

11 février 2026
Avis spontané
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Réponse de TicketSource

Hi Lorraine, thank you very much for your review. We will pass on your comments to Chloe.

Noté 5 sur 5 étoiles

Great service

I booked tickets for a performance but mistyped my email address. Only realised the night before the show. I emailed ticketsource sbd got an immediate reply early next morning. They found the booking and resent the tickets. Fabulous service.

6 février 2026
Avis spontané
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Réponse de TicketSource

Hi Mo, thank you very much for taking the time to leave your review.

Noté 5 sur 5 étoiles

I had lost the emails that confirmed my…

I had lost the emails that confirmed my ticket purchases and associated details. Kate from Ticketsource got back to me quickly and provided all my ticket purchase receipts. What a relief! Thank you!

9 février 2026
Avis spontané
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Réponse de TicketSource

Hi Sarra, thank you very much for your review. Pleased to hear Kate was able to assist.

Noté 5 sur 5 étoiles

Olivia was wonderful

Olivia was wonderful. She was professional and so helpful. Excellent customer service.

9 février 2026
Avis spontané
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Réponse de TicketSource

Hi Jan, thank you very much for your kind words, we will be sure to share this with Olivia.

Noté 5 sur 5 étoiles

Customer service

Easy to book tickets. I had a slight technical issue at my end and Chloe helped to resolve it very quickly and efficiently. Great customer service!

9 février 2026
Avis spontané
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Réponse de TicketSource

Hi Rosalyn, thank you very much for your review. We will pass on your kind words to Chloe.

Noté 1 sur 5 étoiles

No response to attempts at contact after selling a ticket for a seat that didn’t exist

Sold me a ticket for a seat that did not exist at the venue. Have not responded to my attempts at contact. Would not ever buy a ticket for future events from this company if this is the way they treat customers.

09.02.26 In response to the TicketSource reply, I have the response emails from them that confirm I sent correspondence via the website contact form

30 janvier 2026
Avis spontané
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Réponse de TicketSource

Hi Michael, we are sorry to hear about the issues you have experienced with your booking. Our support team are not aware of any outstanding queries of this nature, and our response times are typically within the same working day.

Could you please share your booking reference here, or email it to support@ticketsource.com, so we can identify your booking and get in touch with you directly.

Noté 1 sur 5 étoiles

We took out insurance for our tickets…

We took out insurance for our tickets for an Acro Competition our daughter was participating in. She can no longer compete but we cannot claim back our tickets cost! Pointless paying extra for insurance!

18 janvier 2026
Avis spontané
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Réponse de TicketSource

We are sorry to hear that you have not been satisfied with your refund protection cover. Refund protection is provided by our third party partner XCover and covers specific situations, which are set out in the terms and conditions shown at the time of purchase. There is also a 14 day cooling off period after the booking. If you feel your circumstances should be covered, please contact our support team and we will be happy to look into this for you.

Noté 5 sur 5 étoiles

Excellent support service

I emailed the support desk as I had entered an incorrect email address when booking tickets to an event. Chloe came back within 10 minutes, amended my email and resent my tickets. Excellent, professional service and a pleasure to deal with. Very easy booking system too!

6 février 2026
Avis spontané
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Réponse de TicketSource

Hi Sinead, thank you very much for your review and pleased to hear that Chloe was able to offer a speedy response.

Noté 5 sur 5 étoiles

Prompt efficient service

I had an issue with my order where I was charged twice. I was contacted the following day by Angharad to highlight the error and she refunded the duplicated amount quickly and without any hassle. Amazing service. Thank you

6 février 2026
Avis spontané
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Réponse de TicketSource

Thank you very much for your review. We will pass on your kind words to Angharad.

Noté 5 sur 5 étoiles

Very quick response to my query

Very quick response to my query. Sorted my error out with my booking very quickly ⭐️⭐️⭐️⭐️⭐️

5 février 2026
Avis spontané
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Réponse de TicketSource

Hi Angela, thank you very much for taking the time to leave your review. All the best.

Noté 5 sur 5 étoiles

I managed to make a mess of a booking…

I managed to make a mess of a booking with Ticket Source and they were very patient and reassuring and sorted everything out for me.

4 février 2026
Avis spontané
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Réponse de TicketSource

Hi Andrea. Thank you very much for your review and pleased to hear the team were able to assist.

Noté 5 sur 5 étoiles

Excellent service

We use TicketSource to sell tickets for our fundraising events. The set up is easy and they have a telephone booking line for customers who prefer not to buy tickets online. They also have very helpful customer service!

3 février 2026
Avis spontané
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Réponse de TicketSource

Thank you very much for sharing your feedback.

Noté 5 sur 5 étoiles

I made a mistake with my email address…

I made a mistake with my email address so tickets were not sent. I contacted TicketSource and they rectified mistake promptly

2 février 2026
Avis spontané
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Réponse de TicketSource

Hi Garry, thank you very much for your review. All the best.

Noté 1 sur 5 étoiles

After checking my bank statement I have…

After checking my bank statement I have been charged twice for the same ticket purchase. Event organiser says it’s a fault on Ticketsource website. Will now be referring this back to my bank.

30 janvier 2026
Avis spontané
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Réponse de TicketSource

Hi Graeme. We are sorry to hear your booking experience has not been seamless. We understand that our support team has been in contact with you directly and has confirmed that this was a pending payment rather than a duplicate charge. We hope this matter is now resolved and that you might consider updating your review to reflect the outcome.

Noté 4 sur 5 étoiles

Very easy to book tickets

Very easy to book tickets. The confirmation email didn’t arrive so I emailed customer service and Becca responded very quickly by resending the message.

26 janvier 2026
Avis spontané
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Réponse de TicketSource

Hi Denise. Thank you very much for your review and pleased Becca was on hand to assist.

Noté 5 sur 5 étoiles

Excellent Service

Matt was really helpful and responded extremely quickly and efficiently to my enquiry with an excellent mix of professionalism and friendliness. Delighted at the service. Many thanks.

30 janvier 2026
Avis spontané
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Réponse de TicketSource

Hi Claire, thank you for taking the time to leave your review.

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