Was trying to do some calendar embed stuff and things weren't working and via their AI chat, it directed me to a real person (Tara!) within minutes who was super helpful. I can't identify her in any w... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I am a new promoter and I have started using ticket tailor and recently just done my first event. They are more generous with fees, offers and growth on their platform than other big contenders like... Voir plus
L'entreprise a répondu
Ticket Tailor is a game changer for our events. We are able to get information out to ticket holders, alter ticket questions based on buyer or attendee, and make edits on our end after the fact. We... Voir plus
L'entreprise a répondu
I loveee Ticket Tailor and everything (that I know) they stand for. I love that they’re a certified B-Corp, how easy and intuitive the platform is to use, and all the features it offers—memberships,... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Ticket Tailor is the world's most-loved ticketing platform, trusted by over 73,000 Event Creators across 120 countries. We make it simple and affordable to sell event tickets online, thanks to industry-leading low fees and high-quality, 24/7 support. Last year, our platform processed 24.5 million tickets for events of all shapes and sizes – from the UK’s only floating puppet theatre to pick-your-own tulips in Amsterdam, and sell-out Santa’s grottos in the US. Users can choose between Pay as you sell, or buying credits upfront to save (from as little as 20p/25c per ticket). We also offer 50% discount for charities, and low-price tickets, as well as discounts for B Corps, PTAs, and not-for-profits. And if your tickets are free, so are we. Once a box office is up and running, events are totally customisable, and we offer a huge range of robust features that all come as standard. Think easy product upsells, handy integrations, and a free Check-in app with in-person ticketing, for starters. As an independent business, we don’t have profit-hungry shareholders to answer to. This means we can choose exactly how we grow. To us, empowering our diverse range of Event Creators through simple and affordable ticketing is worth its weight in gold. But we also strive to make sure that every single ticket sold has a positive impact on our team, our planet and in our communities. We call this Growth on Purpose. We're carbon neutral (having offset our entire history of emissions across all three scopes), donate 1p to climate causes for every ticket sold through our Penny for the Planet initiative, and we're proudly a certified B Corp, joining a global community of businesses putting people and the planet first.
Coordonnées de contact
Ticket Tailor, Unit 219 Mare Street Studios, 203-213 Mare St,, E8 3LY, London, Royaume-Uni
- hi@tickettailor.com
- tickettailor.com
4,3
Excellent
691 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy platform to utilize
Easy platform to utilize, cheaper fees for my customers.
24 janvier 2026
Avis spontané
Réponse : Ticket Tailor
Thank you for the awesome review, Josh! 🙌
So far the Ticket Tailor software has…
So far the Ticket Tailor software has been smooth. Moderately priced and looking forward to using it with more events
26 janvier 2026
Avis spontané
Réponse : Ticket Tailor
Appreciate this, Corey - thank you! 😊 Glad to hear everything’s been running smoothly so far. We’re excited to support you as you roll out more events!
The platform is great
The platform is great. I only gave it a 4 star because i would love if there was an easier way to send out multiple QR codes for one ticket; like the buyer being able to add names and then being sent individual qr codes for each name under a paired ticket. Otherwise I enjoy that the platform is pretty straightforward
20 janvier 2026
Avis spontané
Réponse : Ticket Tailor
Thanks for sharing your feedback! 😊
We’re glad you’re enjoying the platform. The idea around individual QR codes per named attendee is great feedback, and we’ll make sure it’s shared with our product team. Thanks again for taking the time to let us know!
Happy so far
I've been impressed with ticket tailor so far. Creating events felt quite intuitive and there were some great features and settings that enabled me to get the event listing to suit my event really well. It also helped to make my events look more professional.
What I find tricker and less intuitive is the billing side of the website. I'm finding it a bit confusing to get to grips with that - how I withdraw my earnings etc etc.
But, overall very happy I went with this platform over alternatives - from a user-friendliness perspective and an ethical one. I've already recommended it to others.
16 janvier 2026
Avis spontané
Réponse : Ticket Tailor
Thanks so much for taking the time to share your experience, Marnie! ✨
We're glad to hear you find creating events in our platform intuitive and that it helped make your events look professional. We will take note of your feedback regarding billing and see how we can make things clearer and easier to navigate from there.
Thanks for choosing us, and we look forward to supporting more of your upcoming events! 🙏
Réponse : Ticket Tailor
Thanks for the great feedback, we really appreciate it! 😊
Fronted for Jenmat Productions a serial…
Fronted for Jenmat Productions a serial scammer of non-existing concerts that are always cancelled 3 days before they are due and rescheduled two months later but then cannot be found.
11 octobre 2025
Avis spontané
Réponse : Ticket Tailor
We're sorry to hear about your experience, but it looks like you've left this review in the wrong place.
Just to clarify - Ticket Tailor is a platform that event organisers use to sell tickets. We don't organise any events ourselves or handle refunds.
If you haven't received a refund for cancelled events, please contact Jenmat Productions directly.
If you're concerned about a listing using our software, you can submit our event reporting form and we'll investigate. You can find this form on our info for ticket buyers page. https://www.tickettailor.com/legal/info-for-ticket-buyers
Affordable, Intuitive, and Actually Thoughtful
I loveee Ticket Tailor and everything (that I know) they stand for. I love that they’re a certified B-Corp, how easy and intuitive the platform is to use, and all the features it offers—memberships, box office, promo codes, email broadcasting. Most of all, I love the lower cost to sell tickets and the opportunity for charitable organizations to keep as much of their money as possible. The reason we use Ticket Tailor (and made the switch from EventBrite) is because they align with the values of our org and where we're doing. I really appreciate what they’re doing and wish them nothing but success and longevity :)
P.S. I’m officially a Ticket Tailor advocate now and tell anyone who hosts events to use their platform!!!!
11 janvier 2026
Avis spontané
Réponse : Ticket Tailor
Daija, this absolutely made our day. Thank you 🙏
We’re so glad Ticket Tailor feels aligned with your values and the work you’re doing. Keeping things simple, thoughtful, and fairly priced (especially for charities and community-led orgs) is exactly what we’re aiming for, so it means a lot to hear that resonated with you.
Huge thanks for spreading the word as well! We’re cheering you on just as much and can’t wait to keep supporting your events 🙌 🌟
Beautiful interface for guests
Beautiful interface for guests, and easy to manage on the back end. Great reporting features and fantastic pricing!
31 décembre 2025
Avis spontané
Réponse : Ticket Tailor
Thanks so much for the lovely feedback! ✨ We’re really glad you’re enjoying both the guest experience and the backend tools. We appreciate you choosing Ticket Tailor! 🙌
super intuitive platform
super intuitive platform, AI assistant is also very helpful
5 janvier 2026
Avis spontané
Réponse : Ticket Tailor
Thank you for the kind words, Vera! 😊 We’re so happy to hear you’re finding the platform intuitive, and that the AI assistant has been helpful too.
Réponse : Ticket Tailor
Thanks for the awesome review , Richard! 💜🚀
Much better than the "Brighter" option.
I have used another "Brighter" option, here my experience seems seamless. I found to system easy to use and best of all I could use the 15 minute time slots to great effect. We operated a Charity Santa Grotto. I am from The Rotary Club of Maidstone, Kent. UK.
Easy to set up and easy to link to Bank and Social media. Customers scanned the QR code at the Elf desk and were in seeing Santa before you could say "Elf on a Shelf". Thank you Ticket Tailor.
13 décembre 2025
Avis spontané
Réponse : Ticket Tailor
Thank you so much for sharing this, Martin! 💜
We love hearing how Ticket Tailor helped your Charity Santa Grotto run smoothly, especially with the 15-minute time slots and QR check-in 🎄🎅
That “Elf on a Shelf” moment gave us a smile 😊
Huge kudos to the Rotary Club of Maidstone for the amazing work you do, and thanks for choosing Ticket Tailor! ✨
It’s simple
It’s simple, easy to use and pays out quick. What more can you ask?
24 décembre 2025
Avis spontané
Réponse : Ticket Tailor
Thanks so much for the great feedback! 💜✨
Highly recommend!
I found Ticket Tailor easy to set up & great for updates. I will definitely use Ticket Tailor for all my events.
One downside is i would like to be able to sort in time order so that I have the check in list ready.
21 décembre 2025
Avis spontané
Réponse : Ticket Tailor
Thanks so much, Emma! 💜✨
We’ve shared your feedback about sorting the check-in list by order time with the team for consideration. If you ever need a hand, we’re always here 😊
Everything is pretty self user friendly.
Everything is pretty user friendly.
15 novembre 2025
Avis spontané
Réponse : Ticket Tailor
Thanks so much for the wonderful review! 🙌
Great app and team
The TT team are helpful and the app is great help for us
13 décembre 2025
Avis spontané
Réponse : Ticket Tailor
Thank you so much, Bianca! 💛 We really appreciate you taking the time to share your experience 🙏
Smooth and on point service
12 décembre 2025
Avis spontané
Réponse : Ticket Tailor
Thanks, Ulas! 😊 We’re happy to hear everything felt smooth and on point - that’s always the goal. Appreciate the review! 🚀
SO easy to use and for the…
SO easy to use and for the price it can be beaten!
12 décembre 2025
Avis spontané
Réponse : Ticket Tailor
Thanks so much, Conor! 🙌
Appreciate you taking the time to share this!
Exceptional Customer Service
Customer Service/Overall help is best in class by far. Chat bot is also exceptional and answers 90% questions quickly. Very dev friendly as well. Overall 10/10.
12 décembre 2025
Avis spontané
Réponse : Ticket Tailor
Wow, thank you, James! ⭐️
“Best in class” really means a lot to us. We’re glad the chatbot has been helpful and that the platform feels dev-friendly too 🤖💻
Really excellent ticketing…
Really excellent ticketing platform...easy to use and the fees are reasonable
10 décembre 2025
Avis spontané
Réponse : Ticket Tailor
Thanks so much for the lovely feedback, Meg! 😊
We’re really glad you’re enjoying how easy the platform is to use and that the pricing works well for you. Appreciate you choosing Ticket Tailor for your events 🎟️✨
Ease of Use for both admin and…
Ease of Use for both admin and customers, Design and website integrations. Many Great Features! Would love attendees to be able to transfer tickets to different events without issuing a refund and repurchasing a new ticket (which involves more fees) and would love to see more development of the gift voucher options. Other than that can't recommend it enough!
8 décembre 2025
Avis spontané
Réponse : Ticket Tailor
Thank you for such thoughtful feedback - we appreciate it! 🙏
It’s great to hear Ticket Tailor works well for both your team and your attendees. And thank you for sharing those feature suggestions 👀💡
So glad you’d still highly recommend us!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.