Great range of tiles with comparatively chaeper prices than other big retailers. Vanities, taps and flooring upstairs with a good range. Friendly and helpful staff who applied a 50% discount on a tile... Voir plus
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Lisez les avis des autres
Amazing service. My email enquiries were responded to promptly and efficiently. Absolutely love the products we chose. They are all high quality and reasonably priced.
Alisson looked after us during our selections, and we felt well supported in making decisions. They had metal swatches matching the finishes we’re using in our bathrooms, along with timber samples for... Voir plus
L'entreprise a répondu
Good customer service. They were proactive to offer us the delivery when they have not received the products from the suppliers on the day we came to pick up. The delivery service was good. Thank you... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Australia online tile store🥇 Fast delivery national wide 🚚 5 samples for $15, 100% refunded with next purchase!!! / Tile / Design / Life /
Coordonnées de contact
4-10 Fisher St, 2128, Silverwater, Australie
- (02) 7804 4588
- sales@tilemall.com.au
- tilemall.com.au
4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Tilemall Pty Ltd
Hi Celia,
Thank you so much for your feedback! 😊
Glad to hear the basin arrived as promised and fits well. If you need anything else for your project, feel free to reach out anytime.
Kind regards
Brook
Great service and fantastic prices
5 novembre 2025
Réponse de Tilemall Pty Ltd
Hi Alexg,
Thank you for your wonderful review!
We’re glad to hear you were happy with our service and prices. We appreciate your support and hope to assist you again soon!
Best
Brook
Réponse de Tilemall Pty Ltd
Hi Huss,
Thank you so much for your kind feedback! 😊
We’re really glad to hear you were happy with our communication and service, and we look forward to helping you again in the future.
Regards
Brook
Very good experience from showroom to pick up.
A lovely showroom experience.
Provided requested samples.
I made the purchase and was called personally the next day when the tiles were ready to be picked up.
A very good experience allround
11 décembre 2025
Réponse de Tilemall Pty Ltd
Hi Paul,
Thank you so much for your lovely review!
We’re really happy to hear you enjoyed the showroom experience and that the samples and pickup process worked well for you.
We truly appreciate your support and hope to help you again with future projects.
Kind regards
Brook
wall tiles and a tap
We've purchased wall tiles and a tap, both of which were of great quality. The staff were helpful, the service was quick and they even matched a lower price on the tap. I had a pleasant experience with shopping at Tile Mall.
10 décembre 2025
Réponse de Tilemall Pty Ltd
Hi Sankar,
Thank you so much for your wonderful review!
We’re glad to hear you were happy with the quality of the tiles and tap, and that our team could assist you quickly and help with a price match. It’s great to know you had a pleasant experience with us at Tilemall.
We really appreciate your support and look forward to helping you again in the future!
Best
Brook
Placed my order and within 3 days…
Placed my order and within 3 days received it. Live my Nero products
3 novembre 2025
Réponse de Tilemall Pty Ltd
Hi Kelly ,
Thank you so much for your review!
We’re really happy to hear your order arrived quickly and that you love your Nero products.
Appreciate your support and hope to help you again in the future!
Kind regards
Brook
Great service and products
31 octobre 2025
Réponse de Tilemall Pty Ltd
Dear Customer,
We’re really glad to hear you’re happy with both our service and products.
Appreciate your support and hope to help you again in the future.
Kind regards
Brook
Tilemall were great to deal with and…
Tilemall were great to deal with and the mirror quality was exceptional.
20 novembre 2025
Réponse de Tilemall Pty Ltd
Hi Jye,
Thank you for the wonderful feedback!
We’re really glad to hear you had a great experience with us and that you’re happy with the mirror quality.
Thanks for choosing Tilemall!
Best
Brook
Great service and product
28 octobre 2025
Réponse de Tilemall Pty Ltd
Hi Fiona,
Thank you so much for your review!
We’re really glad to hear you’re happy with both the service and the product.
Appreciate your support and hope to help you again in the future.
Kind regards
Brook
The website is easy to use
The website is easy to use.
However, when I went to pick up it was difficult to know who to ask for receiving my delivery.
The person who was working in the warehouse was very helpful.
3 décembre 2025
Réponse de Tilemall Pty Ltd
Dear customer,
Thank you so much for your feedback!
We’re glad to hear you found our website easy to use and that our warehouse staff were helpful 😊
We’re sorry it wasn’t clear who to speak to when you came to pick up your order — we really appreciate you letting us know. We’ll work on improving our pickup instructions and signage to make this smoother next time.
Thanks again for your support!
Kind regards
Brook
Excellent service
Thank you Jenny for being so helpful. Will definitely use them again.
3 décembre 2025
Réponse de Tilemall Pty Ltd
Hi Angela,
Thank you for your lovely feedback!
We’re so glad to hear Jenny was helpful, and we truly appreciate your support.
We look forward to assisting you again in the future!
Kind regards
Brook
Unbelievable service and were happy to…
Unbelievable service and were happy to change my order at the last minute. Just amazing!
3 décembre 2025
Réponse de Tilemall Pty Ltd
Hi Lyn,
Thank you so much for your wonderful review!
We’re really glad we could help and accommodate your last-minute changes.
Appreciate your support and look forward to helping you again in the future! 🙏✨
Kind regards
Brook
Réponse de Tilemall Pty Ltd
Ho there,
Thank you for your feedback!
We’re glad to hear the product met your expectations and that you’re happy with the quality and price.
We really appreciate your support!
Warm regards
Brook
The tiles look different from those for…
The tiles look different from those for display
25 octobre 2025
Réponse de Tilemall Pty Ltd
Hi there,
Thank you for your feedback, and we’re really sorry to hear about your experience.
We’ve sold a lot of this tile and haven’t previously received feedback that it looks different to the showroom display, so we do have confidence in the product. However, we completely understand that a small display sample can look quite different once it’s laid over a large area, and this can sometimes change the overall feel compared to what you had in mind.
If you’d like to discuss it further or explore possible options, please feel free to contact us directly – we’re happy to help where we can.
Kind regards
Brook
Sample Tiles
Just after some sample tiles. Delivery was very quick and I was kept updated from order to delivery
27 novembre 2025
Réponse de Tilemall Pty Ltd
Hi Kas,
Thank you so much for your feedback! 😊
Glad to hear the samples arrived quickly and you were kept updated along the way.
Really appreciate your support!
Kind regards
Brook
Genuine superlative service
Genuine superlative service, combined with extensive professional knowledge assisted in all aspects to advise on superior quality tile product purchases. Top notch throughout.
27 novembre 2025
Réponse de Tilemall Pty Ltd
Hi Frank ,
Thank you so much for this amazing review! 🙏✨
We’re delighted to hear that you felt supported at every stage and that our team’s product knowledge helped you make the right choice. Providing quality service and guidance is something we truly value, so your feedback means a lot to us.
We appreciate your trust and look forward to assisting you again in the future! 😊💛
Regards
Brook
All round top service
From the order through to communication then on to warehouse delivery was outstanding. An example was the warehouse service which included delivery to the boot of my car. Every staff member was so pleasant and so helpful. All round great experience.
27 novembre 2025
Réponse de Tilemall Pty Ltd
Hi Denis,
Thank you so much for taking the time to leave such a wonderful review! 🌟
We’re thrilled to hear the whole experience—from ordering, communication, to warehouse pickup—was smooth and pleasant for you. Our team always aims to make things as easy as possible, so knowing you felt well looked after truly means a lot to us.
Thank you again for your support, and we hope to assist you with your next project soon!
Best
Brook
Tiles are beautiful quality & colours
Tile quality is beautiful.samples were ordered & delivered in less than a week.
24 novembre 2025
Réponse de Tilemall Pty Ltd
Hi Joanne,
Thank you so much for your lovely feedback! 😊
We’re really glad to hear you’re happy with the tile quality and that your samples arrived so quickly.
Appreciate your support!
Kind regards
Brook
Easy purchase and good communication
26 novembre 2025
Réponse de Tilemall Pty Ltd
Dear customer,
Thank you so much for your kind feedback! 😊
We’re glad to hear the purchase was easy and communication was smooth.
We really appreciate your support!
Regards
Brook
Quick delivery to the door in regional…
Quick delivery to the door in regional Vic.
Item was as described- matched the tiles already laid.
15 octobre 2025
Réponse de Tilemall Pty Ltd
Hi Cathy,
Thank you so much for your review!
We’re glad to hear the delivery to regional VIC went smoothly and that the tiles matched your existing ones perfectly. 😊
If you need anything else for future projects, we’re always happy to help.
Kind regards,
Brook
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