Titan Energy Systems Avis 

460
•
TrustScore 4.5 sur 5

4,4

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Noté 5 sur 5 étoiles

We already had a solar panel installation which we inherited from a house purchase. But we didn't have a storage battery! I contacted Titan and a storage battery was fitted within a week of pl... Voir plus

Noté 5 sur 5 étoiles

I approached a few different installers regarding solar at my home and was left more confused than when i started! I sat on a video call with an advisor called Matt who really put me at ease and exp... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Installation seemed to go ok but my first quarter electricity bill after I got an electric car showed by consumption had gone from zero to 150kWh per month. Looks like they’ve sequenced things incorre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've had my solar installed by Titan and it's going great. The installer peoples were nice and friendly and the various people I spoke to in the office were very helpful!! I wanted to wait until I sa... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société d'énergie solaire

Écrit par l'entreprise

Titan Energy brings together two specialist companies. Titan Energy Systems manages customer contracts and project coordination; Titan Energy Installations Ltd, incorporated on 11 January 2024, carries out the installations. Our leadership team brings 25 years of combined leadership experience. After UK Solar Experts entered administration, Titan acquired its order book and assets to help affected customers continue their projects. We honoured their original prices and deposits already paid, and their IBG protection remains in place.


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4,4

Excellent

TrustScore 4.5 sur 5

460 avis

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4,4

Tous les avis

(460)

138 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I honestly couldn’t recommend Titan…

I honestly couldn’t recommend Titan Energy Systems highly enough. From start to finish, the service was excellent. Everyone I dealt with was professional, friendly and extremely helpful, and they took the time to explain everything clearly without making anything feel complicated. The whole process was handled efficiently and professionally, with great communication throughout. It’s clear that customer service and doing a good job really matter to this company. I’m extremely happy with the service I received and would have no hesitation whatsoever in recommending Titan Energy Systems to anyone looking for a reliable and professional company. Fantastic service from start to finish

18 septembre 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Paul,

Thank you so much for your fantastic review! We’re absolutely delighted to hear that you had such a positive experience with Titan Energy Systems from start to finish.

We take great pride in providing a professional, friendly and straightforward service, so it’s wonderful to know that our team were able to explain everything clearly and keep you informed throughout the process. Your kind words about our customer service mean a lot to the whole team.

Thank you again for your recommendation and for choosing Titan Energy Systems. We really appreciate your support and hope you continue to enjoy the benefits of your system!

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

The Kind of Business You’re Happy to Put Your Name Behind

I’ve had the pleasure of dealing with Dale and the team at Titan Energy Renewables through business, and they’ve always been an absolute pleasure to work with.

What stands out most is Dale himself. He’s approachable, honest, professional and genuinely cares about doing things properly. Communication is always clear, nothing ever feels like too much trouble, and you get the sense very quickly that reputation and looking after people really matter to him.

As a fellow business owner, I know how important trust, reliability and good communication are, and those are qualities I’ve consistently seen from Dale and Titan Energy Renewables.

They’re the kind of business you feel comfortable recommending because you know the people behind it care about the standard of service they provide and the relationships they build with their customers.

I’d have absolutely no hesitation recommending Dale and the team at Titan Energy Renewables. A professional, trustworthy and genuinely good business to deal with.

15 septembre 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Leon,

Thank you so much for such a thoughtful and generous review. It genuinely means a lot to Dale and the whole team at Titan Energy Renewables.

Building strong relationships and doing things properly is something we take great pride in, so it’s fantastic to hear that this has come across in your experience of working with us. We really value the relationships we build with other businesses and believe that trust, honesty and clear communication are at the heart of any successful partnership.

Dale and the team really appreciate your kind words and, most importantly, your recommendation. It’s been a pleasure working with you, and we look forward to continuing to work together in the future.

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Recently had titan energy systems…

Recently had titan energy systems install our solar system had a great experience from our initial enquiry they recommended the best system for our house and usage.

Install was super efficient with installing in 7 days of agreeing to go ahead.

On the day the team were very helpful and had me set up and working on solar that day.

Explained how the system all works and any questions I needed asking they helped with

I would highly recommend titan energy systems for solar install

9 septembre 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Nicholas,

Thank you so much for taking the time to leave such a fantastic review! We’re delighted to hear that you had such a positive experience with the team from your initial enquiry through to the installation.

It’s great to know that you’re happy with the system we recommended for your home and that the installation was completed so efficiently. We’re especially pleased that the team were able to get you up and running with solar on the same day and take the time to explain everything clearly.

Thank you again for your kind words and for recommending Titan Energy Systems. We really appreciate your support and hope you enjoy the benefits of your new solar system!

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Titan were amazing throughout the whole…

Titan were amazing throughout the whole process. The staff were really friendly and helpful and I am so happy with the efficiency of the installation! Would definitely recommend.

28 septembre 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Martha,

Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with the Titan team. It’s fantastic to know that our staff were friendly and helpful throughout the process, and that you were happy with the efficiency of the installation. We really appreciate your recommendation and your kind words!

Kind regards
The Titan Energy Team

Noté 5 sur 5 étoiles

These guys go the extra mile.

These guys go the extra mile.
The fitting team were efficient, clean, and courteous.
I'm sure they did more work than what was in our agreement! (don't tell the boss).

1 octobre 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Peter,

Thank you so much for the fantastic review! We’re delighted to hear that our fitting team went the extra mile and that you found them efficient, clean and courteous.

We’ll definitely keep the “don’t tell the boss” part between us! 😂

It’s great to know you were so happy with the work carried out. We really appreciate you choosing Titan Energy and taking the time to share your experience.

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Supperb service and work....I would not…

Supperb service and work....I would not hesitate to get them back again...thank you for your work

27 septembre 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi,

Thank you so much for your fantastic review! We’re delighted to hear that you were so happy with the service and the work carried out by our team.

It means a lot to know that you wouldn’t hesitate to have us back again. We really appreciate you choosing Titan Energy and taking the time to share your experience.

Thank you again!

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service, support and help

10 septembre 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Callum,

Thank you for your lovely review! We’re really pleased to hear that you were happy with the service, support and help provided by our team.

We really appreciate you choosing Titan Energy and taking the time to share your experience with us.

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Very professional company

Very professional company, I found them to be extremely helpful and knowledgeable regarding my enquiries.
Customer service was excellent.
I would be happy to recommend Dale and the team.

1 octobre 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Natalie,

Thank you so much for your lovely review! We’re delighted to hear that you found the team professional, helpful and knowledgeable, and that you received excellent customer service throughout.

We’ll be sure to pass your kind words on to Dale and the team. We really appreciate you choosing Titan Energy and recommending us to others.

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Professional and helpful service

Professional and helpful service. I would recommend.

5 octobre 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi,

Thank you for your kind review! We’re really pleased to hear that you found our service professional and helpful.

We really appreciate you choosing Titan Energy and taking the time to recommend us.

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Fantastic service from start to finish

Fantastic service from start to finish. The team at Titan were professional, knowledgeable and efficient throughout.

I knew very little about solar energy and its benefits beforehand, but the team took the time to explain everything clearly and answer all of my questions. The whole process was straightforward, and the installation itself was smooth and hassle-free.

Overall, an excellent experience and a great company to deal with, I would highly recommend!

29 septembre 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi,

Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive experience with the Titan team.

It’s great to know that we were able to make solar easy to understand and answer all of your questions along the way. We always aim to make the process as straightforward and hassle-free as possible, so it’s brilliant to hear that everything went smoothly from start to finish.

Thank you again for choosing Titan Energy and for recommending us. We really appreciate it!

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Professional from start too finish..

I can’t recommend Dale and the team at Titan Energy Renewables enough. Dale was fantastic—he made me feel totally at ease and was always there to answer my questions, no matter how small.

Thanks again for everything.

2 octobre 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Laura,

Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive experience with Dale and the team.

It’s great to hear that Dale made you feel at ease and was always on hand to answer your questions throughout the process. We’ll be sure to pass your kind words on to him.

Thank you again for choosing Titan Energy Renewables and for taking the time to recommend us!

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Easy and efficient

After the wife nagging me to get this sorted I was pleasantly surprised by how easy Dylan and the boys at Titan made it for me. Top class service from start to finish. Thanks guys!

1 septembre 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Greg,

Thank you so much for the brilliant review! We’re glad to hear that, despite the initial “nagging” from the wife 😄, you found the whole process easy and straightforward.

We’ll be sure to pass your kind words on to Dylan and the team. It’s great to hear you received top-class service from start to finish.

Thank you again for choosing Titan Energy!

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Battery query to install

Booked in for a call and went through all my options available to me with the guarantees and what the company offer. I’m a firm believer of don’t be cheap as you buy twice. The kit has great warranties and the company have that assurance they are there at the end of a call. Installation guys were brilliant, very neat and tidy work. The team are doing all the paperwork and notification of the DNO and then time to start saving money as they talk you through the different tariffs etc too. Great work and all installed in 5 days.

1 octobre 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Jason,

Thank you so much for your fantastic review! We’re really pleased to hear that you were happy with the advice, equipment and warranties we provided, and that you felt reassured knowing our team are here to support you after installation.

It’s also great to hear that the installation team did such a neat and tidy job, and that everything was completed within just 5 days.

We hope you enjoy seeing the savings build up and getting the most from your new system and energy tariff. Thank you again for choosing Titan Energy!

Kind regards,
The Titan Energy Team

Noté 1 sur 5 étoiles

Never give this scam uk based company…

Never give this scam uk based company your number. They spam you with texts and calls all day long. Disgraceful how they conduct their buisness.

28 septembre 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi,

We’re sorry to hear you feel this way. We would, however, like to clarify how our contact process works.

We cannot contact anyone unless their details have been voluntarily submitted through our website. We also do not repeatedly contact customers throughout the day. Our standard process is to make up to two calls per day for a maximum of three days, after which we stop contacting you.

We take customer privacy and feedback seriously and certainly do not intend to spam anyone. We would be happy to look into it if you contact us directly with further details.

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Solar panels and storage refurbishment

Now two months since Titan’s Bethany and Dylan helped me assess my then solar and battery set up and recommend a refurbishment. Titan then doubled my solar panel capacity, more than doubled my battery storage and made the whole set up much easier to manage and understand. I can now clearly see the savings I’m already making. I’m sure that will continue into the winter 🙏 Thank you Titan, and particular thanks to Dylan and Bethany.

31 juillet 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi John,

Thank you so much for your lovely review! We’re really pleased to hear that the refurbishment has made such a difference to your system and that you can now clearly see the savings you’re making.

It was a pleasure for Dylan and Bethany to help you, and we’re delighted that we could increase both your solar generation and battery storage while making everything easier to manage.

We’re sure you’ll see even greater benefits as we head into the winter months. 🙏

Thank you again for choosing Titan Energy!

Kind regards,
The Titan Energy Team

Noté 1 sur 5 étoiles

Ghosted when problems started

Installation seemed to go ok but my first quarter electricity bill after I got an electric car showed by consumption had gone from zero to 150kWh per month. Looks like they’ve sequenced things incorrectly and my car charger is hooked up to the grid and not my panels or batteries. Through this would be an easy fix but no reply to 4 emails and no one is answering their customer helpline or the dedicated premium customer support number. Do not trust this company or its director Dale Gaucas - I assume this company will go under to be replaced by yet another phoenix company

25 septembre 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Tim,

We are sorry to see your review and would like to clarify the situation.

We have checked our records and can confirm that we have not received any phone calls or emails from you since the beginning of August. The most recent contact we have on record is from when you spoke with Leighton at the start of August.

During that conversation, we explained that if you had subsequently had an additional EV charger installed by a separate company, there was a possibility that the CT clamp associated with the EV charger had been installed incorrectly. An incorrectly positioned CT clamp can interfere with the operation and monitoring of the existing solar and battery system.

As the EV charger was installed by a separate company, any issue with its installation or CT clamp would need to be investigated by the company that installed the charger.

We are always happy to investigate issues with systems we have installed, but we need to be made aware of the issue in order to do so. As we have not received any correspondence from you since August, we would ask that you contact us directly so we can review the matter further.

Kind regards,
The Titan Energy Team

Noté 4 sur 5 étoiles

11 kwh battery fitted

4.5 stars

Our installation has worked perfectly apart from a few initial glitches.

Since it Was installed in March 2026 we have used virtually no mains electricity

An App lets us monitor the state of charge of the battery during the day. This works well but does not show our solar PV production.

We already had solar panels fitted 12 years ago and the new battery was installed alongside with no problems.
The battery was fitted neatly and the wiring was inconspicuous. The engineers were pleasant to deal with. Also Titan phone response is quick and pleasant.

Details:
11kwh Fox battery
Gateway (to allow uninterrupted power during a power cut)
Cost £6000

Existing 4kw solar panels(after 12 years old now at 90%) produced 48000 kwh

So far we have stayed with our existing electricity supplier (Fuse) and have only had to pay their standing charge and a tiny amount of electricity that the system seems to need amounting to about £1 per month. We will probably change supplier to 100Green Smart Tide tariff at 7p per unit overnight to top up the battery in the winter.

2 days after the system was fitted there was an unplanned 2 hour power cut in our village. There was a slight flicker of the lights as our battery cut in otherwise we would not have known.

Minor initial glitches

The engineers were due to arrive on a Friday but did not come until the following morning
They had obviously being called in on their weekend off and arrived with a young (well behaved) family member in tow.
Understandably they were somewhat rushed but nevertheless did a good job
They did not vacuum up and left rubbish behind including boxes unpacking materials
Also the explanation of how the system worked was very rushed.

Once the battery was charged it was not giving power to the house the following day.
An engineer called to fix this and took away the rubbish so we did not have to take it to the tip
A couple of weeks later we went on holiday for four days and came back to find the battery not working
Titan was able to fix this remotely and the cause may have been us turning off the router while we were away.

Titan seemed a bit disorganised at first and we were given wrong information that our existing inverter would be discarded and the new inverter would take its place. As our inverter is nearing end of life we were disappointed this did not happen.

a score of 4 stars is a little mean - maybe 4.5 out of 5

17 septembre 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Richard,

Thank you very much for taking the time to leave such a detailed and honest review. We’re really pleased to hear that your 11kWh Fox battery and Gateway are working well and that you’ve been able to reduce your mains electricity usage so significantly. It’s also great to hear that the Gateway performed exactly as intended during the unexpected power cut and that you barely noticed the changeover.

It’s good to hear that the issue while you were away was also resolved remotely. As you mentioned, the router being switched off can affect communication with the system, but we're always happy to assist remotely where possible.

We also appreciate your comments regarding the communication around your existing inverter. We’ll certainly take this feedback on board to ensure customers receive clearer information about how their existing system will integrate with the new battery installation.

Overall, we’re delighted that the system is now performing so well and is providing you with such a significant saving.

Thank you again for choosing Titan Energy and for your valuable feedback.

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

I was recommended by a friend and I…

I was recommended by a friend and I treated this process with a degree of scepticism.

The reality was an amazing experience from the highly qualified and friendly staff talking me through the process, costings, benefits and the downsides.

Fitters turned up as agreed at the right time and explained what they were going to do.

We took the benefit of including a battery pack. Unfortunately National Grid took 3 months to hook us up but, our bill to Octopus could now be zero. We have however reduced from £175 per month down to £60 just as a precaution to see how the winter goes.

So, currently Octopus are taking £60pm but, we are charging 2 electric vehicles and already we have been payed £140 back into our account from the grid.

30 mars 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi,

Thank you so much for taking the time to share your experience. We’re delighted that we were able to turn your initial scepticism into such a positive experience!

It’s fantastic to hear how well your solar and battery system is performing, particularly with two electric vehicles, and that you’ve already received £140 back from Octopus. It sounds like the system is already making a real difference to your energy costs.

Thank you for choosing Titan Energy and for recommending us to others!

Kind regards,
The Titan Energy Team

Noté 1 sur 5 étoiles

Bet you don't show this

Bet you don't show this
KEEP WELL AWAY FROM TITAN ENERGY the lads on site are great.The office management is were the problems begin. All certifications are incorrect after they have tried to do 4 separate sets of certificates with multiple visits to my home they are still false and incorrect .When trying to contact the office they will not answer the phone on the rare accation you do manage to get someone you are told they will go away get some answers and call you back same day HA lucky if you get call back I'm still waiting 3 months on
Don't know how any company can supply certificates for a installation saying all is ok when there's faults on the installation but certs show all ok
Take note if you're interested in solar don't use Titan better off getting cowboys at least you know you going to get stuffed from the beginning

18 mars 2026
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Réponse de Titan Energy Systems

Hi,

We’re sorry to hear that you feel this way, although we are quite surprised by your review given the steps we have taken to address your concerns.

When you raised concerns regarding the original certificates, we did not simply leave the matter there. We arranged for the installation to be fully retested and, following those tests, provided you with a brand-new set of certificates. This involved additional time and cost to us, but we were happy to do so to ensure your concerns were addressed and that you were satisfied with the documentation provided.

This was completed for you some time ago, so we are disappointed to see that you still feel your concerns have not been resolved.

We can also see that your solar system is performing well, currently generating around 4kW of energy and providing a significant benefit to your home.

We always aim to resolve any issues our customers raise and are disappointed that, despite taking additional steps to retest the installation and issue new certification, you have still been left feeling dissatisfied.

We would be more than happy to discuss this with you directly if there are any outstanding concerns that you believe have not been addressed.

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Highly efficient and competitive service.

Titan were extremely efficient and responsive, providing good advice to suit my green energy needs. My solar set up with battery was installed, up and running just a week after my survey. The quote, too, was very competitive. All working well a week later.

9 septembre 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi William,

Thank you for taking the time to leave us such a fantastic review! We’re delighted to hear that you found Titan Energy efficient and responsive, and that our team were able to provide advice suited to your green energy needs.

It’s great to hear that we were able to get your solar and battery system installed and up and running just a week after your survey, and that you were happy with the competitiveness of your quote.

Most importantly, we’re really pleased to hear that everything is working well. We hope you enjoy the benefits and savings from your new system for many years to come!

Thank you again for choosing Titan Energy.

Kind regards,
The Titan Energy Team

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