Titan Energy Systems Avis 

459
•
TrustScore 4.5 sur 5

4,4

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Noté 5 sur 5 étoiles

I approached a few different installers regarding solar at my home and was left more confused than when i started! I sat on a video call with an advisor called Matt who really put me at ease and exp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We already had a solar panel installation which we inherited from a house purchase. But we didn't have a storage battery! I contacted Titan and a storage battery was fitted within a week of pl... Voir plus

Noté 1 sur 5 étoiles

Installation seemed to go ok but my first quarter electricity bill after I got an electric car showed by consumption had gone from zero to 150kWh per month. Looks like they’ve sequenced things incorre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've had my solar installed by Titan and it's going great. The installer peoples were nice and friendly and the various people I spoke to in the office were very helpful!! I wanted to wait until I sa... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société d'énergie solaire

Écrit par l'entreprise

Titan Energy brings together two specialist companies. Titan Energy Systems manages customer contracts and project coordination; Titan Energy Installations Ltd, incorporated on 11 January 2024, carries out the installations. Our leadership team brings 25 years of combined leadership experience. After UK Solar Experts entered administration, Titan acquired its order book and assets to help affected customers continue their projects. We honoured their original prices and deposits already paid, and their IBG protection remains in place.


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4,4

Excellent

TrustScore 4.5 sur 5

459 avis

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4,4

Tous les avis

(459)

138 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The installation date started steady …

The installation date started steady materials were delivered and the team arrived Max first and Kal got themselves organised and straight into the job Steve arrived later checking everything went well and linked the wifi and system ready to show me how to use and work with the system isolation gateway and to confirm I was happy with the job

10 août 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Clifford,

Thank you for taking the time to share your experience! We’re delighted to hear that the installation went smoothly and that Max, Kal and Steve were able to make sure everything was organised, completed to a high standard and set up correctly.

It’s great to know that Steve took the time to connect the system to your Wi-Fi, explain how everything works and make sure you were happy with the installation before leaving. We really appreciate your kind words and are pleased you chose Titan Energy Systems.

We hope you enjoy the benefits of your new system!

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Titan energy installed our solar…

Titan energy installed our solar system, I want to let everyone know what a fabulous company this is, the customer service is brilliant and the communication is spot on. They really do go above and beyond to assist you, sort things out any issues they are only too happy to help. Lovely professional staff. 100% fantastic company well recommended. X

3 août 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Mandy,

Thank you so much for such a wonderful review! We’re absolutely delighted to hear how happy you are with your experience with Titan Energy Systems.

Providing excellent customer service and keeping communication clear throughout the process is something we take great pride in, so it’s fantastic to hear that our team went above and beyond to support you. We’re also really pleased that you found everyone professional, friendly and happy to help whenever needed.

Your kind words and 100% recommendation mean a great deal to the whole team. Thank you again for choosing Titan Energy Systems and for taking the time to share your experience!

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

First Class Support Service

The products are robust and the installation went well.
However there was a problem following the energy supply crises. I was guided through this difficulty by Titan and especially the expertise and patience of the very excellent Admin Assistant Leighton Devlin.
This process covered several weeks and is not related to a date of experience

20 juillet 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Clifford,

Thank you for taking the time to share your experience and for your honest feedback. We’re pleased to hear that you’re happy with the quality of the products and that the installation went well.

We’re especially glad that Leighton was able to support and guide you through the difficulties following the energy supply crisis. We understand that situations like this can be frustrating, particularly when they take several weeks to resolve, so it’s fantastic to hear that Leighton’s patience, expertise and support made a positive difference.

We’ll be sure to pass your kind words on to Leighton. Thank you again for your patience, your review and for choosing Titan Energy Systems.

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Couldn’t have wished for a better more…

Couldn’t have wished for a better more professional experience . The whole consultation and installation was completed in less than a week. From initial enquiry right up to certification the whole team have been absolutely on the ball with support and friendly advice where necessary. Steve the Ops manager was particularly helpful in tweaking my plans to get the installation to look right and be as efficient as possible. The scaffolders were here to erect within a couple of days and then back again at seven p.m. to get it removed on time. (Unheard of for scaffolders, they can leave stuff up for weeks! :) Materials were on site the morning of the installation and 2 guys did the whole installation in a day! Panels, inverter, batteries the lot. Shout out to Arnold and his mate on the roof for that one. Would whole heartedly recommend this team to anyone considering solar.
My advice to anyone thinking of going down the solar route is , do your research and get a good idea of what you (think) you need. Then discuss options on the site visit with an experienced professional who can see the job and advise accordingly. Be aware that if you go (as I did) over a certain size (3.68kw) for the inverter there will be a delay in obtaining the necessary G99 certification which can be up to 8weeks. ( My mcs and g99 came under that at six weeks in total, all taken care of by the support team) and now waiting up to an additional four for the mPan from the grid) so build that into your plans.
Effectiveness? Mine is a six kilowatt hybrid with battery storage (6kw so far) and I’ve been totally self sufficient since the day of the installation. Bear in mind the weather is remarkable and we’ve had 6 weeks of sun. But my last dual fuel energy bill was £29.50. Admittedly it’s summer so we’ve used very little in the way of gas , but I’ve got two hot water cylinders which heat on timers every day plus all the standbys, kettle, fans, tv ‘s etc . The batteries are the absolute game changer. If you can afford it they are a must. I kept delaying, for some years, installing solar panels because of the expense, the look, and the effectiveness of the technology. The relatively low cost of effective storage has made all this redundant and the freedom to be able to put the washer or the tumble drier on without glancing at the red bit on the smart meter at any time of the day (or night) is strangely liberating and almost joyfull .
So, my recommendation is do it, you won’t regret it. It’s a big decision and you do hear horror stories about people landing in a bureaucratic mess with certificates and safety issues, poor quality workmanship,companies going bust etc.
Obviously I can’t make comparisons with other companies but judging by my own experience I can recommend Titan Energy for a total stress free experience. They deliver on the promise. Can’t say fairer than that.

23 juillet 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi John,

Thank you so much for taking the time to leave such an incredibly detailed and thoughtful review. We’re absolutely delighted to hear that you had such a positive experience with Titan Energy Systems from your initial enquiry right through to installation and certification.

It’s fantastic to hear that the whole process was completed so quickly and that you were impressed with the communication, professionalism and support from the team. We’ll certainly pass your kind words on to Steve, Arnold and the rest of the installation team. It’s great to hear that Steve was able to help tailor the plans to make sure the system looked right while also being as efficient as possible.

We’re also really pleased that the support team were able to guide you through the MCS and G99 process and keep everything moving as smoothly as possible. We appreciate that the certification and grid approval side of solar can sometimes feel complicated, so making sure our customers are supported throughout is really important to us.

Most importantly, it’s brilliant to hear how well your 6kW hybrid system and battery storage are performing and that you’ve already experienced the benefits of generating and storing your own energy. Hearing that you’ve been virtually self-sufficient since installation and are enjoying the freedom that battery storage provides is exactly why we love what we do!

Thank you again for your trust, your incredibly detailed feedback and your wholehearted recommendation. Reviews like this mean a huge amount to the entire Titan Energy team, and we’re delighted that we could deliver the stress-free experience we aim for every customer.

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Solar Installation This is my second business transaction…

This is my second business transaction with this company. That, in itself, says how much I value their products and service.
The products I have purchased and has installed have been of superior quality and the installation team(s) have been fast, professional and extremely courteous.
The sales team have also been very supportive and my thanks to Bethany, Dale, Matt and Leighton to mention a few. Thank you very much for your product and support and I will recommend your team at every opportunity

13 juillet 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Denny,

Thank you so much for your fantastic review and for choosing Titan Energy Systems for a second time. The fact that you’ve trusted us with another business transaction genuinely means a great deal to the whole team.

We’re delighted to hear that you’ve been so pleased with the quality of our products and the standard of installation. It’s also fantastic to know that our installation and sales teams have consistently provided the fast, professional and courteous service we strive for.

We’ll be sure to pass your kind words on to Bethany, Dale, Matt and Leighton. They’ll be thrilled to know their support has made such a positive impression.

Thank you again for your continued trust, your recommendation and your support. We really appreciate your business and look forward to working with you again in the future!

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Titan was quick to install

Titan was quick to install, very informative and helpful , the initial quote was thorough and every point explained, I am very happy with my battery installation, thank you Stephen

14 juillet 2026
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Réponse de Titan Energy Systems

Hi Deborah,

Thank you so much for your lovely review, Stephen! We’re delighted to hear that you were happy with the whole process, from the initial quote through to the installation of your battery.

It’s great to know that you found the team informative, helpful and thorough, and that everything was clearly explained along the way. We’re especially pleased that you’re happy with your new battery installation.

Thank you again for choosing Titan Energy Systems and for taking the time to share your experience. We really appreciate your support!

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Very friendly staff

Very friendly staff, explained the whole process clearly

2 juillet 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Steven,

Thank you for your fantastic 5-star review!

We're so pleased to hear that you found our team friendly and that we were able to explain the whole process clearly. We believe it's important that our customers feel informed and confident every step of the way, so it's great to know this made a positive difference to your experience.

Thank you for choosing Titan Energy. We really appreciate your kind feedback and hope you enjoy the benefits of your new solar system for many years to come!

The Titan Energy Team.

Noté 5 sur 5 étoiles

I am very happy with my system .

I am very happy with my system of 12 panels and a 11kw battery. Their customer service was excellent with regular contact on the phone, appointments to survey and the date to fit the system, everything took place on agreed dates. The fitters were very professional and friendly and left everything tidy and the system working well. I recommend Titan as an excellent company to do business with.

26 juin 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Peter,

Thank you so much for your wonderful 5-star review and for recommending Titan Energy.

We're delighted to hear that you're happy with your new 12-panel solar system and 11kWh battery. It's fantastic to know that our team kept you informed throughout the process and that every survey, appointment, and installation took place as planned.

We're especially pleased that you found our installation team to be professional, friendly, and respectful of your home, and that they left everything clean and tidy with your system up and running smoothly.

Your recommendation means a great deal to us, and we're grateful that you chose Titan Energy. We hope you enjoy the benefits of your new solar and battery system for many years to come. If you ever need any support, our team is always here to help.

The Titan Energy Team.

Noté 5 sur 5 étoiles

The team did an amazing job explaining…

The team did an amazing job explaining everything step by step everything done in one week

17 juin 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Rosita,

Thank you so much for your fantastic 5-star review!

We're delighted to hear that you had such a positive experience with our team. We believe it's important that our customers fully understand their new solar system, so we're pleased that everything was explained clearly, step by step.

It's also great to know that we were able to complete your installation within a week and that you were happy with the service you received.

Thank you for choosing Titan Energy. We really appreciate your feedback and hope you enjoy the benefits of your new solar system for many years to come!

The Titan Energy Team.

Noté 5 sur 5 étoiles

We used Titan for our solar install…

We used Titan for our solar install recently. Steve came and surveyed our property in person. I liked this as most others just wanted to perform a desktop audit. The staff were knowledgeable and answered all of our questions reassuringly. The tradespeople who installed were efficient, respectful of our property and left the house and garden as they found it. If we ever moved house we'd be sure to use Titan again. Many thanks

1 juin 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Mr. Holmes,

Thank you so much for your wonderful 5-star review and for choosing Titan Energy for your solar installation.

We're delighted to hear that you had such a positive experience with our team. We believe that every home is unique, so we're pleased that Steve's in-person site survey gave you confidence that your system was being designed specifically for your property. It's also great to know that our team was able to answer all of your questions and make the process as straightforward as possible.

We're especially pleased to hear your kind comments about our installation team. We take great pride in carrying out our work efficiently, treating every customer's home with respect, and leaving everything clean and tidy once the job is complete.

Thank you again for your recommendation. It means a great deal to us that you would choose Titan Energy again in the future. We hope you enjoy the benefits of your new solar system for many years to come!

The Titan Energy Team.

Noté 5 sur 5 étoiles

Titan Energy Solar installation

The team from Titan were very professional right from the 1st contact through to completion of the installation. When an issue was found from taking down the chimneys they ensured this rectified before the panel install, including replacing defective velux window which was found to be leaking.
Matt explained the system very well initially and Steve invaluable through the site survey to optimise the set up.The fitting team were fast and efficient to complete the works.
Can thoroughly recommend using Titan Energy for your solar install.

2 juillet 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Mike,

Thank you so much for your fantastic 5-star review! We really appreciate you taking the time to share your experience.

We're delighted to hear that you were happy with the service from our team, from your initial conversations with Matt through to Steve's site survey and the installation team completing the work. It's great to know that the additional issues we discovered, including the chimney work and the leaking Velux window, were resolved before the solar installation to ensure everything was completed to the highest standard.

Providing a quality installation and keeping our customers informed throughout the process is something we take great pride in, so your kind words mean a lot to the whole team.

Thank you again for choosing Titan Energy. We wish you many years of enjoying the benefits of your new solar system!

The Titan Energy team.

Noté 5 sur 5 étoiles

Friendly, respectful team

Had solar panels installed earlier today, the guys were very friendly, helpful and respectful. I have never had any issues getting in touch with the admin staff either who were always available to explain if things were unclear.

3 juillet 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Stephen,

Thank you for taking the time to leave us a fantastic 5-star review.

We're delighted to hear that you had such a positive experience with both our installation team and our office staff. It's great to know the installers were friendly, helpful, and respectful, and that our admin team were always available to answer your questions and keep everything clear throughout the process.

Providing excellent customer service from start to finish is something we take great pride in, so your feedback means a lot to the whole team.

Thank you once again for choosing Titan Energy. We hope you enjoy the benefits of your new solar system for many years to come.

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Installation of inverter and battery to an existing solar system.

The team arrived when booked and were polite, courteous, and left everything tidy. The installation was everything that had been agreed and all working perfectly. I would recommend Titan to anyone that is thinking of having solar work done in or on their premises.

23 juin 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Alex,

Thank you for taking the time to leave us such a fantastic 5-star review.

We're delighted to hear that our team arrived as scheduled, carried out the installation professionally, and left everything clean and tidy. It's great to know that the installation met your expectations and that your system is up and running perfectly.

Your recommendation means a great deal to us, and we're grateful that you chose Titan Energy for your solar installation.

We hope you enjoy the benefits of your new solar system for many years to come. If you ever have any questions or need any assistance in the future, we're always here to help.

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

An excellent experience all round from…

An excellent experience all round from initial survey to installation and completion of our Solar system Titan were most friendly and easy to talk to kept in touch making sure we were happy with installation their installers were most courteous and tidy would certainly recommend TiTan Energy Systems .G Howie

17 juin 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Graham,

Thank you very much for taking the time to leave us a fantastic 5-star review.

We're delighted to hear that you had an excellent experience from the initial survey right through to the installation and completion of your solar system. Providing clear communication, keeping our customers informed, and delivering a professional installation are all things we take great pride in, so it's wonderful to know this was reflected in your experience.

We'll be sure to pass your kind comments on to our survey, office, and installation teams. They will really appreciate your feedback.

Thank you once again for choosing Titan Energy and for recommending us. We hope you enjoy the benefits of your new solar system for many years to come.

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Great friendly service product work's…

Great friendly service product work's great saving myself a fortune only down side was the installers left quite a bit of rubbish which I had to dispose of myself but will stick with my 5 Star review

10 mars 2026
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Réponse de Titan Energy Systems

Hi,

Thank you for taking the time to leave us a 5-star review and for your honest feedback.

We're delighted to hear that you're happy with the service you received and that your new system is performing well and already helping you save money.

We're sorry to hear that some rubbish was left behind following the installation. That's certainly not the standard we aim to deliver, and we'll be sharing your feedback with our installation team to help ensure this doesn't happen again. We appreciate you bringing it to our attention.

Thank you again for your kind words and for keeping your 5-star review despite this issue. We hope you continue to enjoy the benefits of your new solar system for many years to come.

Kind regards,
The Titan Energy Team

Noté 4 sur 5 étoiles

A follow-up to my initial review


A follow-up to my initial review: I’ve always believed you learn the most about a business when things don’t go smoothly, and Titan really proved themselves in a positive way. After some initial frustration, we were supported by Dylan, Leighton, and Ben, who ultimately delivered a 5-star service through to completion.
As you might expect with the installation of a large number of batteries, we experienced a few teething issues. I won’t go into all the details, but there was quite a bit of communication back and forth with the team.
Ben was extremely knowledgeable and helpful on the technical side, ensuring everything was eventually working as it should.
Leighton initially, and then Dylan afterwards, were both incredibly supportive in helping us understand the issues and working through solutions. They were consistently positive, approachable, and clearly cared about getting things right.
Together, we reached a great outcome, and I would highly recommend them all.
I’d particularly like to highlight Dylan, who truly went above and beyond. The level of customer service he provided is the best I’ve experienced from any company in a very long time.
Thank you

15 mai 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi,

Thank you so much for taking the time to update your review and share your experience.

We really appreciate your honest feedback. While we're sorry that you experienced some initial issues, we're delighted that our team was able to work with you to reach a positive outcome. As you mentioned, it's often how a company responds when challenges arise that matters most, and we're pleased we were able to restore your confidence in us.

I'll be sure to pass your kind comments on to Ben, Leighton, and Dylan. They will be delighted to know that their knowledge, communication, and commitment made such a positive difference throughout your journey. We're especially grateful for your comments about Dylan going above and beyond—providing exceptional customer service is something we strive for, and it's fantastic to hear that this was reflected in your experience.

Thank you once again for your patience, your recommendation, and for trusting Titan Energy. We hope you enjoy the benefits of your new system for many years to come.

Kind regards,
The Titan Energy Team

Noté 2 sur 5 étoiles

Terrible after-care & customer service. Faulty installation.

The initial sales pitch and installation were handled well. But my solar panels failed within 4 weeks after installation and Titan’s customer service/after-care was non-existent.

They did not answer their phones or respond to emails. When making contact, they were dismissive and showed no particular urgency.

After a catalogue of missed appointments, unanswered calls and emails, they finally sent a qualified installer 6 weeks later that identified a faulty part and this was fixed in about 10 minutes. Why it took 6 weeks to respond has still not been adressed.

I have made a complaint to the company and as of today (5 weeks later) this has not been responded to or even acknowledged.

HIES has also inspected and apart from the main installation problem, they have also identified some other minor issues.

Its a shame that Titan could not match their initial enthusiasm to sell their product with any decent after care (which was sold as a feature during the sales pitch).

So I do not recommend this company and you should avoid.

13 mars 2026
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Réponse de Titan Energy Systems

Hi Martin,

Thank you for taking the time to leave your feedback.

We are sorry to hear you are unhappy with the experience and the level of after-care you feel you have received.

However, we would like to clarify that the issue with your system was attended to and fully rectified approximately 3 weeks ago by a qualified engineer, and the fault was resolved on site.

The delay in completing the rectification work was due to a period where we were awaiting access to the property, as you were away for approximately 3 weeks, and we were unable to carry out the required attendance without someone being present.

We understand how frustrating delays can be, and we apologise for any inconvenience this caused. Once access was available, we acted promptly to diagnose and resolve the issue.

We are sorry that your overall experience has not reflected the standards we aim to deliver, and your comments regarding communication and follow-up have been noted and will be reviewed internally.

Kind regards,
The Titan Team

Noté 5 sur 5 étoiles

Steve managed the project brilliantly

Steve managed the project brilliantly. Many thanks Steve you're clearly a great asset to the company. Also, Steve... your assessment of our requirements your recommended upgrade has been invaluable. We're looking at payback in less than 7 years.

11 mai 2026
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Réponse de Titan Energy Systems

Hi Richard,

Thank you so much for your fantastic 5-star review.

We’re delighted to hear that Steve managed the project brilliantly and that his recommendations and assessment have proved invaluable for you. It’s great to know the upgraded system is performing so well and that you’re already seeing such a strong return on investment.

We will be sure to pass your kind comments on to Steve — feedback like this means a lot to the whole team.

Thank you again for choosing Titan Energy Renewables and we hope you continue enjoying the benefits of your system for many years to come.

Kind regards,
The Titan Energy Team

Noté 4 sur 5 étoiles

Pleased with Titan solar system installation

Titan kept to the schedule for my solar installation and the equipment is working well and appears to be of good quality. The staff were pleasant and explained the equipment operation and App for monitoring the system. As the walls of my house are white I would have preferred the cable conduit to be white rather than the black used on my system. However, I can overcome this minor niggle by painting the conduit white.

14 mai 2026
Avis spontané
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Réponse de Titan Energy Systems

Hi Robert,

Thank you for your review and for choosing Titan Energy Renewables for your solar installation.

We’re really pleased to hear that the installation kept to schedule, the system is performing well, and that our team were able to clearly explain the equipment and monitoring app for you.

We also appreciate your feedback regarding the conduit colour. Customer feedback like this is extremely valuable to us and helps us continue improving both the installation finish and overall customer experience.

Thank you again for your support and we hope you continue enjoying the benefits of your new solar system.

Kind regards,
The Titan Energy Team

Noté 5 sur 5 étoiles

Fully Satisfied Customer

Very nice people to deal with, upfront advice and guidance throughout the whole procedure and excellent value for money. I would recommend them everytime.

21 avril 2026
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Réponse de Titan Energy Systems

Hi Andy,

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you were happy with the advice, guidance, and service provided throughout the whole process.

Your recommendation truly means a lot to us, and we really appreciate you taking the time to share your experience.

Kind regards,
The Titan Energy Team

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