To All My Black Girls Avis 

56
TrustScore 4 sur 5

3,8

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Noté 1 sur 5 étoiles

This is my second time ordering with To All My Black Girls. AGAIN, a terrible time with shipping. The first time, ordering to Italy, shipping was delayed, there were mistakes and they unfortunately ex... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A perfect experience from start to finish! I appreciated the consultation on WhatsApp prior my purchase as it helped to reassure me. It’s also a big plus that a colouring service is offered (I alway... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As a first-time weave wearer, I was very keen to get good-quality hair! After some research and reading through the reviews (which were so so helpful) I went ahead and ordered the straight kinky hair... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was searching online for a wig to use for an upcoming family event and came across this hair brand. What really won me over was their name and the fact that they’re a black owned business. As soo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'extension de cheveux
  2. Magasin de produits capillaires
  3. Magasin de perruques

Écrit par l'entreprise

We are To All My Black Girls. A brand dedicated to the needs of black women. We specialise in the highest quality natural textured hair extensions that are designed to blend well with African, Caribbean and mixed natural hair types. We pride ourselves as experts in the natural hair market and even offer a 60-day quality warranty just to prove this. Our aim is to uplift and empower black women through our products and services.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

56 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 50 % de ses avis négatifs

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3,8

Tous les avis

(56)

12 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Exceeded my expectations

I was searching online for a wig to use for an upcoming family event and came across this hair brand. What really won me over was their name and the fact that they’re a black owned business.
As soon as I unboxed my package, all I could say was, wow! I wasn’t expecting them to exceed my expectations and the best part is that my order arrived right on time! I’m so loving my kinky straight wig and the free hair bonnet.
Thank you TAMBG for making this woman a happy customer!!!

6 janvier 2025
Avis spontané
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Réponse de To All My Black Girls

Hey hun, thank you so much for your lovely feedback! We’re so happy to hear that you love your kinky straight wig and the free hair bonnet. It’s always our goal to exceed expectations, and we’re so glad we could make you a happy customer.

We truly appreciate your support for our black-owned business, and we look forward to serving you again soon! xx

Noté 5 sur 5 étoiles

Very helpful and great customer service

Very helpful and great customer service

7 décembre 2024
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Réponse de To All My Black Girls

Thank you so much for your kind words and positive feedback! We're happy to hear that you found our service helpful. Providing great customer support is at the heart of everything we do.
If you ever need anything, have questions, or just want to say hello, we're always here to assist you.

Noté 3 sur 5 étoiles

Not what I expected for the price I…

Not what I expected for the price I paid, appreciate that efforts were made outside of the standard practice but I didn't request that and I would have preferred a more professional service. Was advised that the 'hair will fall out'. After paying £4/500. Hair was installed and that was it, not cut to style, just left as is... won't be returning but I hope this can be used to improve the business.

I don't mind paying the aforementioned price, if I'm getting service to match. Whuch unfortunately it was no where near a luxury service. Upon entering the space I was shocked to find that you would allow me, a client l, into it. It was a state and looked dirty, I didn't want to sit down. I remember you saying that I could have allowed my baby to come and sit with me for the duration of my appointment. Never in a million years would I have allowed that and infact if I bought my baby with me I would have cancelled on the spot once seeing the space.

It is what it is, I'm just leaving a review so you know why im not happy and so others can be informed.

Thanks for your time

22 novembre 2024
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Réponse de To All My Black Girls

Thank you for your feedback. We’re disappointed that your experience didn’t meet your expectations, especially given the time and effort we invested to deliver high-quality service.

For your appointment, we dedicated 7-8 hours to meticulously install your microlink hair, including adding extra links to achieve your desired look. Your shorter hair made the process more complex and time-consuming than usual, but we ensured the installation was done to our high standards.

The hair cost £139.99 per bundle, and the salon service fee was £150. These prices are competitive given the high quality of the hair and the expertise involved. Regarding shedding, it’s normal for microlinks to loosen slightly and therefore "fall out" with natural hair movement, which does not affect their overall integrity.

Finally, our service includes installation only, not styling, as stated in our policy. If you have further concerns, feel free to reach out. We stand by the value and quality of our work.

Noté 5 sur 5 étoiles

Great quality and good customer service This is my second order from Toallmyblackgirls

This is my second order from Toallmyblackgirls.com and just like the first time, I love my order.

My first order was kinky straight which I bought a few years ago and dyed it a couple of years after purchase before turning it into a wig. It is still in a great shape despite not really looking after it well like normal girls do 😅.

This time around, I bought a 28inch pony tail and it is absolutely gorgeous.

5 novembre 2024
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Réponse de To All My Black Girls

Hey love, thank you so much for being a loyal customer and for taking the time to share this wonderful review! 😊 We're so happy to hear that your first Kinky Straight order has held up so well over the years, even with all the transformations it’s gone through.

And we're delighted that you love your new 28-inch ponytail as much as the first purchase! We put a lot of care into crafting our products, so it’s incredibly rewarding to know they’re bringing joy and confidence to our amazing customers like you.

Thank you once again for your kind words and continued trust in To All My Black Girls! 💖

Noté 5 sur 5 étoiles

Amazing service

Amazing service! Unmatched. To All my black girls this is one to be trusted

5 novembre 2024
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Réponse de To All My Black Girls

Hi Demi,
Thank you so much for the fantastic review! We’re so happy to hear that you had an amazing experience with To All My Black Girls and that our service met your expectations. It means the world to us to be trusted by our community.

We can’t wait to serve you again! 💖

Noté 2 sur 5 étoiles

Did Not Get What I Ordered

I’m not very happy with my recent experience with To All My Black Girls. I recently bought 2x packs of 24” Brazillian Curly Wavy Wefts in the morning, pleased that the website said they were in stock and available for next day delivery. It wasn’t until that evening, when I had already booked for my salon appointment to install the hair, that I got a call saying that the items I’d ordered and paid for were not in stock. However, after speaking to a member of the theme they told me that as an alternative they could send me one bundle of 22” and two bundles of 20”. This was shorter than I had wanted to go with my style however I decided it was a fair compromise and asked them to confirm that is what I would recieve. However, when they went to send the parcel they informed me that I was actually being sent one 22” and 2x 18” bundles, without asking me about this further change, which I wouldn’t have agreed to. Not only is this shorter than I was looking to go by a significant amount but the difference between 22” and 18” makes for an inconsistent looking style, especially with curly hair. I was very dissapointed that they had made another change to my order and sent it off without asking me. They did partially refund me by about £30 and offer a full refund if I returned the products, but by this point I had booked in for the salon and didn’t have time for another appointment before leaving for a holiday.

The quality of the hair upon arrival was decent and would last maybe two installations but not more.

Needless to say this was a very frustrating experience that could have easily been solved with better communication and a more trustworthy website, though I do appreciate the team members I spoke with were trying their best to rectify the situation for me, it was a stressful experience and I won’t be ordering from them again.

26 septembre 2024
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Réponse de To All My Black Girls

Thank you for sharing your experience, and I’m truly sorry for the inconvenience with your order. Our shipments are processed in two stages: early afternoon for orders placed the evening before and late afternoon for same-day orders. Once we identified a website error (which we’ve now fixed) showing the item as available, we reached out as quickly as possible to inform you.

We suggested a different length as an alternative, but it seems there was a misunderstanding on our part regarding your choice of length. To address this, we offered you a full refund if you chose to return the hair. However, you chose instead to keep the bundles and in return we provided you with a partial refund as well as an additional FREE 18" BUNDLE to compensate. We also offered to still send you the original 24” bundles at nearly a 50% discount to ensure you had the option to receive what you initially wanted whilst still keeping the bundles you’d retained.

We sincerely apologise for the inconvenience. This situation is exceptionally rare, which is why we offered generous compensation, though we're sorry it didn't meet your expectations.

In regards to the hair, Our extensions are known for lasting years, as reflected in positive reviews. Since your order is within the 60-day warranty, you're welcome to return it if you'd like.
Please reach out via email on cs@toallmyblackgirls.com or by phone at 07413339196 if there’s anything further we can do to help.

Noté 5 sur 5 étoiles

Reliable and personable service!

The customer service I received from To All My Black Girls was phenomenal. I received poor quality kinky straight bundles from another company so was looking for a replacement from a credible company with quick delivery. After I placed my order online, I received a call from Anu to discuss what I wanted to achieve from my hairstyle and to make further recommendations. After hearing about my poor experience previously she even gave me a discount and triple checked my address to make sure there were no problems with the delivery! I also got some lovely clip-in samples and they wrote me a personalised note to remind me to cowash the hair prior to install.
It was a seamless process and I would recommend this company a hundred times over! I got the hair installed and ot has been great quality so far.

24 juillet 2024
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Réponse de To All My Black Girls

Ami,
Thank you so much for your kind words! I am so delighted Anu could help you find exactly what you need and turn your experience around. It's great to hear that you loved the personalized touches, and I am so happy that your hair is working out well! We’re here whenever you need us, and we truly appreciate your support and recommendation! 💜

Noté 5 sur 5 étoiles

I couldn’t recommend them enough!

I couldn’t recommend this company enough. I have bought so much hair over the years trying to find the perfect match for texture and curl pattern. Hands down to all my black girls answered all of my prayers providing the perfect match for my hair both curly and straight. I’m glad the ladies are BACK! Most importantly, never have I purchased hair that has lasted me 1.5 years! I will be back time and time again to this company. Great aftercare guide is included and the products arrive in beautiful packaging that you can store your hair in. Honestly 11/10 for me, the service and the team are a delight.

1 janvier 2024
Avis spontané
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Réponse de To All My Black Girls

Stephanie,
This is such a beautiful review, oh wow!Thank you so much for sharing your experience! We're so glad you found the perfect match for your hair and that it’s lasted so long. It's great to hear you enjoyed our aftercare guide and packaging, too. We're excited to have you back and really appreciate your support!💜

Noté 5 sur 5 étoiles

Absolutely amazinggggg!!

Absolutely amazinggggg!!! Perfect service and colour matching from start to finish! Would never go anywhere else for hair now! I highly recommend!!

26 juillet 2024
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Réponse de To All My Black Girls

Hi there,
Thank you so so much for your heartfelt review!We appreciate you and cannot wait to serve you again!💜

Noté 5 sur 5 étoiles

Great value for money

The website is easy to navigate, I also enjoyed the good customer service. The products are same as what was pictured. Excellent value for money.

26 juin 2024
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Réponse de To All My Black Girls

Marie,
Thank you so much for this beautiful review. We are always delighted to serve you!💜

Noté 5 sur 5 étoiles

Good quality hair

Good quality hair, lovely packaging.

3 mai 2024
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Réponse de To All My Black Girls

Hi Katherine, thank you so much for taking the time to share this lovely review. We appreciate you and are always glad to serve you💜

Noté 4 sur 5 étoiles

Responsive customer service

I have been toying with buying clip ins from this company and have been impressed with their customer service. I had speedy responses to my queries and clarification where needed. I am very confident the hair quality and colour service will match this.

8 avril 2024
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Réponse de To All My Black Girls

Samara, thank you so much for taking the time to write this kind review. We are so glad we could be of help, and it is our pleasure to assist you every step of the way💜

Noté 5 sur 5 étoiles

Excellent kinky straight bundles

I was a little hesitant to buy online but needed some hair quickly so ordered with next day delivery. The bundles arrived on time appropriately packaged. Used 1.5 bundles of kinky straight hair for a sew in bob. I dyed the hair using crème of nature in natural black as the original shade of the hair was too brown for me; the dye took really well. Once installed and blow dried, the hair looked beautiful and blended perfectly with my 4c hair. Hairstylist commented that it was beautiful quality. It seems a little expensive but as I will be able to reuse it, I think it is vfm. Overall, very pleased.

4 avril 2024
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Réponse de To All My Black Girls

Bobsy, thank you so much for sharing your experience with us. It's truly heartwarming to hear that you loved your kinky bundles and that they worked beautifully for your sew-in bob. We are so grateful to have you as a customer, and we can't wait to welcome you back again soon. Thank you again for this kind recommendation.💜

Noté 5 sur 5 étoiles

Very quick service

Very quick service

3 avril 2024
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Réponse de To All My Black Girls

Tamara, thank you so much for taking the time to share your experience with us. We truly appreciate you, and we will be glad to serve you again.💜

Noté 5 sur 5 étoiles

I received my hair today and happyquality is…

I received my hair today and quality is real human hair i love it i m very happy only as i wanted a different colour i had too wait 3 weeks but its worth it i will biy some more in future

11 mars 2024
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Réponse de To All My Black Girls

Hi Grace,
Thank you so much for this great review! I am so glad the wait proved worthwhile. Yes,you are always welcome to come back. Rest assured we will take care of you.💜

Noté 5 sur 5 étoiles

Im so glad you are back 2024

Im so glad you are back 2024! I had a slight issue with my order customer service rectified it swiftly and even added next day delivery the texture is on point the quality is excellent so pleased with my new installation ❤️

22 février 2024
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Réponse de To All My Black Girls

Selena, thank you so much for this beautiful review, we are grateful to be back! I am so glad you liked the texture of our hair and it arrived on time. Truly great to hear you are pleased with your new installation.Excited to serve you again!💜

Noté 5 sur 5 étoiles

Just received my sample pack of the…

Just received my sample pack of the different curl patterns for the hair weft. Washed up very nicely and great quality to the hair. Excited to order more for my next project. I work as a wig maker for film and theatre and TAMBG hair is great. It has a lovely natural tone and the curl pattern stays, even after straightening and setting. It has a warm undertone which makes it very natural. Lifts to an orange that can be toned. Lightest I think you could go would be a caramel shade. Highly recommend this weft.

22 février 2024
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Réponse de To All My Black Girls

Hi Phillip,
We are so excited to have you! Thank you so much for your wonderful feedback. I am glad you enjoy our weft and its beautiful natural curl pattern for your projects. Thank you again for your kind words. We appreciate and value you! Looking forward to serving you again💜

Noté 5 sur 5 étoiles

First time buying so was so nervous…

First time buying so was so nervous however communication was 10/10 I was fully informed, then the hair came and the quality was just amazing fitted so nicely with my hair and I feel so confident. The hair supplier reached out to me for any pics and complimented how good I looked and this was all thanks to her 🥰❤️ you have a customer for life now!

2 février 2024
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Réponse de To All My Black Girls

Tia, thank you for your glowing review! I’m so happy to hear that you had a fantastic first experience with us. Your support is greatly appreciated and our team is super excited to have you as a customer for life! 💜

Noté 5 sur 5 étoiles

U part Piece

Anu was incredibly helpful in choosing my piece. It has now arrived and the hair is beautiful and very easy to use . Am planning on ordering another one

31 janvier 2024
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Noté 5 sur 5 étoiles
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Réponse de To All My Black Girls

Thank you so much for the kind words! We're thrilled to hear that you had a positive experience with our prompt and helpful service. If there's anything else we can assist you with, feel free to reach out. We appreciate your support!

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