TopGrass (UK) Ltd Avis 

229
TrustScore 4.5 sur 5

4,6

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Noté 5 sur 5 étoiles

I would highly recommend using Topgrass. They are friendly and efficient. A very professional service. Ive been using them for quite a few years and never had one single complaint.

Noté 5 sur 5 étoiles

I have had Top Grass services now for several years, and the lawn has definitely benefited, by generally looking green and healthy (in normal weather conditions). Dean, our technician, and, before t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our small lawn has benefited massively over the past 18 months since starting the treatment plan with Top Grass. It's the best it's ever looked, so green, despite our dog having free reign. We woul... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent and efficient company so much better than the other well known one who shall not be named but cannot get their accounts right! their customer page shows you exactly what you have paid to dat... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'entretien de pelouse

Écrit par l'entreprise

TopGrass was launched in 2005 with the aim of offering top-quality lawn care using the knowledge, materials, and equipment of the professional groundsman and applying it to domestic lawns. TopGrass is an independent lawn treatment company set up by Tom Arnold and Ian Decourcy whose backgrounds combine experience in treating professional lawns and sports turf with business expertise from working in quality-driven blue-chip companies. After many years, we are now a well-established, family-run company. Tom's wife Shirley, daughter Katie and two sons Chris and Peter, all now have varying input into the business and bring with them their core family values to the everyday running of the company.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

229 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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4,6

Tous les avis

(229)

13 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

always on time and reliable service

always on time and reliable service, and my grass looks great

5 janvier 2024
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Mark, thank you for your complimentary review. Reliability and punctuality are some of the most important standards for us as a business, and so we are delighted to hear that is what you have experienced. I will be sure to pass on your kind words to the team. Please do let us know if you ever have any questions about your lawn or our services and we would be more than happy to answer those for you. Kind Regards Peter.

Noté 4 sur 5 étoiles

Improved my lawn significantly.

With TopGrass’s help my lawn has continuously improved over the last few years. The moss has significantly reduced and the density of the turf improved.

20 février 2024
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Steve, thank you for your positive feedback. It is great to hear that the quality of your lawn has continuously improved over the last few years, as maintaining a high standard of work is an important principle of our company. I will make sure to pass your complimentary words on to the team. Please do let us know if you ever have any questions about your lawn or our services and we would be more than happy to answer those for you. Kind Regards Peter.

Noté 5 sur 5 étoiles

TopGrass 🌟🌟🌟🌟🌟

I thoroughly recommend TopGrass. Excellent service and communication. Very knowledgable.

8 février 2024
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Dena, thank you for your complimentary feedback. We are really pleased to hear that you have enjoyed our services enough to recommend us. Maintaining a high level of customer service is one of our top priorities as a business. I will be sure to pass on your kind words to the team. Please do let us know if you ever have any questions about your lawn or the services and we would be more than happy to answer those for you. Kind Regards Peter.

Noté 5 sur 5 étoiles

Reliable and helpful

21 février 2024
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Anthony, thank you for your 5 star review. We are glad to hear that you have found our services to be both reliable and helpful, as these are some of the fundamental values that we strive for as a company. I will be sure to pass on your positive feedback to the team. Please do let us know if you ever have any questions about your lawn or the services and we would be more than happy to answer those for you. Kind Regards Peter.

Noté 5 sur 5 étoiles

Top Grass are the Tops

Even when I am away Top Grass continue to come and correct my lawn problems.
A first class service.

14 février 2024
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Tricia, thank you for your 5 star review. We are delighted to hear that you have found TopGrass to be a first class service. We really do appreciate the feedback as we do strive to provide our customers with the highest quality customer service. Please do let us know if you ever have any questions about your lawn or the services and we would be more than happy to answer those for you. Kind Regards Peter.

Noté 5 sur 5 étoiles

TopGrass top service

Always well informed and very friendly. Good communication in terms of booking or amending visits. Recommended to keep your lawns looking as they should.

20 février 2024
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Peter, thank you for your positive feedback. We are delighted to hear that you have found our services to be friendly and informative. At TopGrass we do aim to provide customer service that communicates with our customers clearly at every step. Please do let us know if you ever have any questions about your lawn or the services and we would be more than happy to answer those for you. Kind Regards Peter.

Noté 5 sur 5 étoiles

Very professional company

This is a very professional company, always explaining in detail what they offer and how it is done, why it is good and what is best for your garden. The expert coming to do the treatment is friendly and approachable. The prices are very reasonable too.
A pleasure to deal with.

21 février 2024
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Ms Dawson, thank you for your 5 star review and positive feedback. We are grateful to hear that you have found services to be professional and knowledgeable. As a company, maintaining a high level of quality and professionalism is one of our core values. I will be sure to pass your kind words on to the team. Please do let us know if you ever have any questions about your lawn or the services and we would be more than happy to answer those for you. Kind Regards Peter.

Noté 5 sur 5 étoiles

Excellent service

So pleased with the quality of our lawn now - had tried to manage it for years ourselves and wish we’d had help sooner! Always polite employees, both servicing and the central admin team. Thanks.

16 février 2024
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Ian and Andrea, thank you for your positive review of our company. It is great to hear that you are pleased with the quality of your lawn and our services. Providing a professional and trustworthy service is one of our core principles as a company. I will make sure to pass on your complimentary words to our team. Please do let us know if you ever have any questions about your lawn or the services and we would be more than happy to answer those for you. Kind Regards Peter.

Noté 5 sur 5 étoiles

TopGrass have done a brilliant job…

TopGrass have done a brilliant job looking after my rambling lawn. Technicians are always polite and helpful. Everyone at TopGrass are so good.

20 janvier 2024
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Patricia, thank you for your 5 star review. We are really pleased to hear that you have enjoyed our services. Top quality customer service is something we strive for as a company. I will be sure to pass on your kind words to the team. Please do let us know if you ever have any questions about your lawn or the services and we would be more than happy to answer those for you. Kind Regards Peter.

Noté 5 sur 5 étoiles

We’ve been using Top Grass for many…

We’ve been using Top Grass for many years, they are reliable, quick and very reasonably priced. Our lawn looks great.
I would definitely recommend them.
Joan from Roydon.

23 janvier 2024
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hi Joan, thank you for your 5 star review of our company and thank you for your longstanding custom, I will make sure to pass this on to the team! Please do let us know if you have any questions about your lawn or the service and our team would be happy to help you. Kind Regards, Adam

Noté 4 sur 5 étoiles

I very rarely take time..

I very rarely take time to praise any service received - but on this occasion I must thank newly appointed technician Lucy Hall, for the truly professional and dedicated way she treated my grass areas yesterday. She's a real credit to Top Grass and I hope that she will remain with the ompany for many years to come - as all of her customers will benefit from the thoroughness that she treats her job.

22 janvier 2024
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Carl, thank you for your glowing review and longstanding custom. We are really pleased to hear that you have been happy with our services and especially the work of our technician Lucy. I will make sure to pass on your complimentary words to Lucy as they will be appreciated. Please do let us know if you ever have any questions about your lawn or our services and we would be more than happy to answer those for you. Kind Regards Peter

Noté 5 sur 5 étoiles

Excellent Service as always!

Good, reliable service from TopGrass!

11 janvier 2024
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Terry, thank you for your 5 star review and positive feedback. We are delighted to hear that you have found the service to be reliable as we do pride ourselves on being a trustworthy and professional business. I will make sure to pass your kind words on to the team as it is very much appreciated. Please do let us know if you ever have any questions about your lawn or our services and we would be more than happy to answer those for you. Kind Regards Peter.

Noté 5 sur 5 étoiles

Briliant service

Briliant service, helpful staff, my garden looking well and healthy, csnt wait for spring to start mowing

30 novembre 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Arvind, thank you very much for your 5 star review of our services and our team! I will be sure to pass on your kind words and we look forward to continuing to provide this level of service for you. If you ever have any questions about your lawn or the service, please do let us know and we would be more than happy to help. Kind regards, Katie

Noté 5 sur 5 étoiles

Lovely people

Lovely people, explain what they are doing and what may be needed. 100% trustworthy if you are not home. Hopefully my grass will get better due to their car and attention. Thank you @topgrass.

20 novembre 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hi Keely, thank you for your very kind review - I will be sure to pass this on to Paul and Jack, your technicians. We will do our best to get your lawn looking lovely, green and lush! Please do let us know if you have any questions about the lawn or the service and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

Top Class TopGrass

I have used TopGrass for several years now, at two different properties, and have found them very efficient, knowledgeable and reliable.
The results of my lawns are amazing. When I moved to my property, the lawns were full of weeds and had very little grass. I seriously thought I'd have to completely reseed it, but TopGrass regularly treated and fed them and they are now lovely, lush, healthy lawns.
I would definitely recommend TopGrass without hesitation.

12 septembre 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Elaine, thank you so much for your lovely review of our services and our team! It is fantastic to hear that you are so happy with the services so far! And I just want to say thank you for your longstanding custom and we look forward to continuing to provide this level of service for you. I will be sure to pass on your kind words to your lawn care technician and the wider team. If you ever have any questions about your lawn or the service, please do let us know and we would be more than happy to help. Kind regards, Katie

Noté 5 sur 5 étoiles

Our experience has been top class

Our experience has been top class. When we first moved into our home, the grass was dreadful and we thought a new one would have to be laid. Top Grass visited us and promised us a first class lawn within 2 months and they delivered! We continue to have nothing but first class service. Thank you Top Grass!

6 septembre 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Yvonne, thank you for your 5 star review of our services! We are delighted to hear that you have been very happy with the results to far and we look forward to continuing to provide this level of service for you. I will be sure to pass on your kind words to your lawn care technician and the wider team! If you ever have any questions about your lawn or the service, please do let us know and we would be more than happy to help. Kind regards, Katie

Noté 5 sur 5 étoiles

First impressions

A very professional person from TopGrass arrived for my first application spent time to explain what he was going to do and why all in all a great experience

31 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Don, thank you very much for your kind review of our services, we are delighted to hear that you are very happy with the experience so far and we look forward to continuing to provide you with this level of service. I will be sure to pass this on to your lawn care technician and the wider team. If you ever have any questions about your lawn or the service, please do let us know and we would be more than happy to help. Kind regards, Katie

Noté 5 sur 5 étoiles

A great company offering quality lawn care

I have been client of TopGrass for over 4 years and they are a great company that provides a quality service for a reasonable price. Always helpful and their communication is great - from upcoming trips to ways to improve my lawn.

29 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Deniz, thank you very much for your 5 star review of our services and our team! I will be sure to pass on your kind words to your lawn care technician and to the wider team. Thank you for your longstanding custom and kind words! If you ever have any questions about your lawn or the service, please do let us know and we would be more than happy to help. Kind regards, Katie

Noté 4 sur 5 étoiles

Very knowledgeable and reliable company.

Very good company I have used them for the past 10 years or so on an annual contract. When I compare my lawns with my neighbours the difference is immediately apparent. I would strongly recommend them.

26 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Jim, thank you for your lovely review of our services and our team, I will be sure to pass on your kind words to your lawn care technician and the wider team! Thank you very much for your long standing custom and we look forward to providing your lawn care for many years to come! If you ever have any questions about your lawn or the service, please do let us know and we would be more than happy to help. Kind regards, Katie

Noté 5 sur 5 étoiles

Excellent service…

I have dealt with Topgrass for a number of years and have always been pleased with the results and service that I have received.

25 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Mr Mills, thank you very much for your 5 star review of our services and our team! We are very happy to hear that you have been pleased with the results and service, I will be sure to pass this on to your lawn care technician and the wider team! If you ever have any questions about your lawn or the service, please do let us know and we would be more than happy to help. Kind regards, Katie

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