TopGrass (UK) Ltd Avis 

229
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I would highly recommend using Topgrass. They are friendly and efficient. A very professional service. Ive been using them for quite a few years and never had one single complaint.

Noté 5 sur 5 étoiles

I have had Top Grass services now for several years, and the lawn has definitely benefited, by generally looking green and healthy (in normal weather conditions). Dean, our technician, and, before t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our small lawn has benefited massively over the past 18 months since starting the treatment plan with Top Grass. It's the best it's ever looked, so green, despite our dog having free reign. We woul... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent and efficient company so much better than the other well known one who shall not be named but cannot get their accounts right! their customer page shows you exactly what you have paid to dat... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'entretien de pelouse

Écrit par l'entreprise

TopGrass was launched in 2005 with the aim of offering top-quality lawn care using the knowledge, materials, and equipment of the professional groundsman and applying it to domestic lawns. TopGrass is an independent lawn treatment company set up by Tom Arnold and Ian Decourcy whose backgrounds combine experience in treating professional lawns and sports turf with business expertise from working in quality-driven blue-chip companies. After many years, we are now a well-established, family-run company. Tom's wife Shirley, daughter Katie and two sons Chris and Peter, all now have varying input into the business and bring with them their core family values to the everyday running of the company.


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4,6

Excellent

TrustScore 4.5 sur 5

229 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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4,6

Tous les avis

(229)

13 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

This is a very reliable company who…

This is a very reliable company who give a great service. I started using them in April this year and you can really see the improvement in my grass

13 avril 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hi Lynne, thank you very much for your 5 star review of our services! I will pass this on to the rest of the team. If you ever have any questions about your lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

allways there on the date,get on with…

allways there on the date,get on with the job no fuss our lawn has neverlooked better thanks

16 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hi Janet, thank you very much for your 5 star review of our services! I will pass this on to the rest of the team. If you ever have any questions about your lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

A very professional company

The technicians are very polite, knowledgeable, and helpful; they explain everything about the condition of the lawns and what treatment they would recommend. They are honest and never push for business. I have been with the company for many years and have never had cause for complaint.

21 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello, thank you very much for leaving us a 5 star review! I will pass on your kind words to your lawn care technician and the office team. If you ever have any questions about your lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

Prompt service accurate assessment of…

Prompt service accurate assessment of the problem and excellent results in a very short time 👍

28 juillet 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Norah, thank you very much for leaving us a 5 star review! I will pass on your kind words to your lawn care technician and the office team. If you ever have any questions about your lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

Thanks for wonderful lawns!

My late wife engaged Top Grass 12 years ago as she took great pride in our lawns. In her memory, I continue with Top Grass and am completely satisfied with their results. The lawns look as good as ever! So I thank, and recommend Top Grass.

21 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello David, thank you so much for such a kind and lovely review. We are very honoured that you are having us continue to look after your lawn and hope to provide another 12 years of lush green lawn for you! I will also make sure that I pass this on to the rest of the team, I am sure they will love reading this. If you ever have any questions about your lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

Excellent Company

Top Grass have looked after my lawns for two years, treatments keep the lawn in excellent condition and weed free.
Professional company who I would highly recommend

1 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Mary, thank you for your 5 star review of our services and our team. We are delighted to hear that you have been enjoying the results of our services for the last two years - I will be sure to pass on your kind words to your lawn care technician. If you ever have any questions about our service or your lawn, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie.

Noté 5 sur 5 étoiles

Excellent service from Topgrass from…

Excellent service from Topgrass from starting with the total reseed renovation service and then being able to handpick the various services for continued care. We are now proud to have a beautiful lawn that could not have been achieved without the team’s expert advice and guidance. Topgrass make the service easy to use and their team have always been friendly and reliable and we highly recommend them.

21 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Susan, thank you for your 5 star review of our services and our team! It is so lovely to hear you are enjoying the results of our services - I will be sure to pass on your kind words to your lawn care technician and the wider team. If you ever have any questions about our service or your lawn, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie.

Noté 4 sur 5 étoiles

Always very helpful

Always very helpful, on time and provide good service to keep my lawn looking it’s best

16 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Suzanne, thank you very much for your review of our services, I will be sure to pass on your kind words to the team. If you ever have any questions about our service or your lawn, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie.

Noté 1 sur 5 étoiles

Following the application of weedkiller…

Following the application of weedkiller to the lawn together with fertilizer granules, I have been left with peculiar patches of dead grass where the weedkiller spray was applied. The grass has not regrown and is very unsightly, at a time we were hoping to spend and enjoy on the lawns this summer.

3 juillet 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hi Mr Harvey, thank you for providing your feedback. As a family run business, your feedback is really important to us and it is also very important to us that when something goes wrong, we do a full investigation and ensure it is put right for you. I know that our Operational Manager is currently investigating this with you and putting a plan in place to resolve the issue, but he will be back in touch again to chat everything through with you to ensure that you are happy with the planned approach. In the meantime, please do let us know if you have any questions on the investigation and potential solutions. Kind regards, Katie.

Noté 5 sur 5 étoiles

Excellent service

We have been using Top Grass for a number of some years and our lawn has improved considerably. The staff are always polite and friendly and send updates and recommendations after each treatment. We would have no hesitation in recommending them.

8 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Stephen, thank you very much for your lovely review of our services and our team! I will be sure to pass this on to the rest of the team and your lawn care technician. If you ever have any questions about our service or your lawn, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie.

Noté 5 sur 5 étoiles

It’s a luxury, but worth it.

I have not regretted for one moment allowing TopGrass to care for
my lawns.
The Servicing Staff are so polite and informative.
When the grass looks good, so does everywhere else.

19 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Ann, thank you very much for your 5 star review of our services and our team, I will be sure to pass on your kind words! We are delighted to hear you have been enjoying the results of our services. If you ever have any questions about our service or your lawn, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie.

Noté 4 sur 5 étoiles

good overall level of service

the feeding is good but the broad leave weed is still resilient and intrasigent otherwise level of service is good and time keeping and punctuality is good
the individual workers are polite and pliant.

19 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Nasi, thank you very much for your review of our services. Unfortunately weeds can be a little resistant to weed killers at times depending on the type of weed. We do have a 2 week guarantee, so please do let us know if the weeds haven't died off after 2 weeks of our application and we will always come back and respray those for you. I will be sure to pass on your kind words to the rest of the team. If you ever have any questions about our service or your lawn, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie.

Noté 5 sur 5 étoiles

We’ve been using TopGrass for more than…

We’ve been using TopGrass for more than 5 years. Our lawn always looks good. The technicians are polite, helpful and punctual. Communication of upcoming visits and invoicing is clear and simple. Highly recommended

19 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Dom, thank you very much for your 5 star review of our services and our team. We are delighted to hear that you have been enjoying our services and I would like to say thank you for your continued custom! I will be sure to pass on your kind words to the rest of the team. In the meantime if you ever have any questions about our service or your lawn, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie.

Noté 5 sur 5 étoiles

Top grass offer a professional service…

Top grass offer a professional service with quality products at an acceptable price. Operatives always professional, charming and helpful.

18 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Barbara, thank you for your kind words about our service and our team, I will be sure to pass this on to them. In the meantime if you ever have any questions about our service or your lawn, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie.

Noté 5 sur 5 étoiles

A worthwhile investment for your lawns

Always friendly and well informed when visiting our home. The lawns have certainly benefitted from the treatments provided and I would recommend Top Grass if you are in need of help.

18 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Peter, thank you very much for your 5-star review of our services, we are delighted to hear that your lawns are benefitting from the treatments and you are seeing the results you wanted. Thank you very much for recommending us! I will be sure to pass on your kind words to your lawn care technician and the office team. Please do let us know if you ever have any questions about your lawn or the service and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

I have been using Top Grass for more…

I have been using Top Grass for more than ten years. A great sevice, reliable and efficient. Damaged caused by workmen will repair quickly thanks to the treatment they provide. Will turn up when they say. My lawn has been admired by many people. No hesitation in recommending them

14 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Mr Magol, first of all, thank you very much for your longstanding custom and your 5-star review of our services! It is always lovely to hear from customers who have been with us for such a long time. I will be sure to pass on your kind words to your lawn care technician and to the office team. Please do let us know if you ever have any questions about your lawn or the service and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

Helpful and polite

I have always found the Company to be very helpful. Its staff are always polite and anxious to meet requirements as far as possible in making arrangements for visits and to give good advice on lawn treatment

17 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Graham, thank you for your lovely review of our team, I will make sure I pass on your kind words. We are delighted to hear that you are happy with the service, please do let us know if you ever have any questions about your lawn or the service and we would be more than happy to answer those for you. Kind regards, Katie

Noté 4 sur 5 étoiles

Have been with Top Grass some years now…

Have been with Top Grass some years now and my lawn has improved no end. Staff are always polite and send updates and recommendations after each treatment.
Although you can leave back gate open for staff to attend I don't like to do that and, as I go out everyday, I have to phone near the appointment to get a better idea of visit time. Which I do every time I have an appointment. It usually works out well.

27 juillet 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Carol, thank you very much for your lovely review of our service! We are delighted to hear that you are enjoying the results of our services and that your lawn has improved to no end. I will be sure to pass on your kind words to the office team and to your lawn care technician. Please do let us know if you ever have any questions about your lawn or the service and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

Topgrass

I’ve used Topgrass for the first time this year. The technicians have courteous and knowledgeable. There has been a noticeable improvement in my lawn which, given the state of it at the beginning, is excellent. Look forward to further improvement in my lawn.

18 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Robert, thank you for your 5-star review of our services! We are delighted to hear that you are already enjoying the results of our services and I will be sure to pass on your kind words to your lawn care technicians Nick and Craig. Please do let us know if you ever have any questions about your lawn or the service and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

I have contracted with TopGrass for two…

I have contracted with TopGrass for two years to improve what were sad looking lawns. There has been real improvement in the virtual total eradication of weeds, especially clover and the grass is now lush and healthy. The administration and operatives are first class.

16 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Anton, thank you for your lovely review of our services, we are delighted to hear that you are happy with the results so far. And thank you for your kind words about our lawn technicians, I will make sure this is passed on to them! Please do let us know if you ever have any questions about your lawn or the service and we would be more than happy to answer those for you. Kind regards, Katie.

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