TopGrass (UK) Ltd Avis 

229
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I would highly recommend using Topgrass. They are friendly and efficient. A very professional service. Ive been using them for quite a few years and never had one single complaint.

Noté 5 sur 5 étoiles

I have had Top Grass services now for several years, and the lawn has definitely benefited, by generally looking green and healthy (in normal weather conditions). Dean, our technician, and, before t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our small lawn has benefited massively over the past 18 months since starting the treatment plan with Top Grass. It's the best it's ever looked, so green, despite our dog having free reign. We woul... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent and efficient company so much better than the other well known one who shall not be named but cannot get their accounts right! their customer page shows you exactly what you have paid to dat... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'entretien de pelouse

Écrit par l'entreprise

TopGrass was launched in 2005 with the aim of offering top-quality lawn care using the knowledge, materials, and equipment of the professional groundsman and applying it to domestic lawns. TopGrass is an independent lawn treatment company set up by Tom Arnold and Ian Decourcy whose backgrounds combine experience in treating professional lawns and sports turf with business expertise from working in quality-driven blue-chip companies. After many years, we are now a well-established, family-run company. Tom's wife Shirley, daughter Katie and two sons Chris and Peter, all now have varying input into the business and bring with them their core family values to the everyday running of the company.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

229 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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4,6

Tous les avis

(229)

13 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great lawn

We have been using another company for 20 years and the last 2/3 not been great have suffered with a high levels of wed grasses and general lack of growth. Have been using Top Grass last 18 months and massive improvement, the weather over the past few weeks has of course had an impact on growth and the overall look of the lawn, so maybe early days. But very pleased with service and effeteness of the treatment, having vertidrained in the Autumn which should help with next years growth.

18 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hi Terry, thank you for your 5-star review of our services, we are delighted to hear that you are seeing the results from the last 18 months. I will be sure to pass on your kind words to your lawn care technician. Please do let us know if you have any concerns with the lawn or questions about the service and we would be more than happy to answer those for you. The look of the lawn can vary throughout the year, but with the full treatment programme and a good mowing and watering regime, we can work together to keep it looking nice year-round! Kind regards, Katie

Noté 5 sur 5 étoiles

Lush

I have been a customer for over five years and in that time I have had many compliments on the appearance of my lawn. And begrudging respect from my neighbours!
The technicians are always polite, helpful and respectful of my property.
Okay, it's not exactly cheap but then what is these days?

18 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Lichfield, thank you so much for your lovely review of our services and our team members, I will make sure I pass this on to them! It is great to hear that your lawn is the envy of your neighbours and you have had many compliments! In terms of pricing, we do offer discounts for certain payment methods, please do let us know if you are interested in any of these. If you ever have any questions about the lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

I started with a patchy lawn with no…

I started with a patchy lawn with no drainage it was hurrendous I was seriously considering artifical grass but we have 4 cats and they all chew on the grass and it's ideal for wildlife in general we have hedgehogs fox's regular visitors to the garden then I noticed an advert for top grass I'll be honest after the first treatment I wasn't very impressed but over time the treatment has been amazing I now have a plush area of greeny and even when we have really dry weather due to the airation holes top grass put through the grass area the grass stays green and fresh I highly recommend top grass and happy to send photos

18 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hi Melissa, thank you for your lovely review of our company, we are so glad that we were able to turn your lawn around for you! Lawn care does take a little time sometimes as weather etc can work against us but we are very glad that you stuck with it and are now enjoying the results! If you ever have any questions about your lawn or the service, please do get in touch and we would be more than happy to answer those for you. Kind regards, Katie

Noté 4 sur 5 étoiles

It’s early days

It’s early days, but so far I am pleased
with the service we have received

18 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hi Norman, thank you for your 4 star review of our service so far! We are delighted to see you have been happy with the service to date. I will be sure to pass this on to the rest of the team! If you ever have any questions about your lawn or the service, please do get in touch and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

Extremely reliable and professional

Extremely reliable and professional.
Friendly and accommodating.
My lawn looks great! Definitely worth every penny.

17 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hi Sally, thank you very much for your lovely review of our service and our team, I will be sure to pass this on to them! We are delighted to hear you are enjoying the results of the service and your lawn is looking great! If you ever have any questions about your lawn or the service, please do get in touch and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

Great service

I have been a customer for many years, great service and most importantly keeps my lawn looking in great condition for reasonable cost.

18 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello John, thank you for your 5 star review of our services and thank you very much for your long standing custom and loyalty to TopGrass! We are delighted to hear you have been enjoying the results of the service for so long and I will be sure to pass on your kind words to your lawn care technician and the wider team. If you ever have any questions about the lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

Been a customer for over 10 years and…

Been a customer for over 10 years and always been satisfied with their service. They suggest treatments but there is no pressure to follow their advice. All their operatives are polite and come on the days specified.

17 juillet 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Lynne, first of all, thank you very much for your long-term custom and loyalty to TopGrass! It is lovely to hear that you have been enjoying the results of our service for so long, I will be sure to pass on your kind words to your lawn care technician and to the wider team. And of course, thank you very much for your 5-star review! If you ever have any questions about the lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

Our lawn was on it's last legs having…

Our lawn was on it's last legs having been attacked by bugs. I booked TopGrass with little hope and shortly after their first visit the grass was transformed. The only downside being that it needs cutting more often!

18 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Barry, thank you very much for your 5-star review of our services, we are very pleased that we could turn your lawn around for you. I will be sure to pass on your kind words to your lawn technician and the wider team. The fertiliser definitely works very well on the grass, apologies for the increased mowing! If you ever have any questions about the lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

Lawn review Always helpful and give good advice on…

Always helpful and give good advice on lawn care my lawn looks really good now

18 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Wendy, thank you very much for your 5-star review of our team and service! I will pass this on to your lawn technician and the team. We are delighted to hear that your lawn is looking really good and you can enjoy the results of the service. If you ever have any questions about the lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

High quality

High quality, friendly and professional service. My lawn is the envy of the neighbours. Treatments are carried out with minimal disruption and on time. Am very pleased with the service.

19 juillet 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Barbara, thank you for your 5 star review of our company! It is great to hear that your lawn is looking good and is the envy of your neighbours! I will pass this on to your lawn technician who will be very pleased to hear this. If you ever have any questions about the lawn or service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

Excellent company

Always arrived on appointment day.
Plenty of notice if appointment had to be changed.
Technicians professional and knowledgeable.

4 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Pamela, thank you for your lovely 5 star review of our company! I will be sure to pass on your kind words to the team and to your lawn care technician. If you ever have any questions about the lawn or service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

Excellent range of treatments…

Very useful range of services to improve the condition of my lawn which is in a north facing walled garden and therefore hard to maintain. Good advice and highly professional.

18 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Wyn, thank you for your 5 star review of our services and our team! I will pass on your kind words to them. If you ever have any questions about the lawn or service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

Excellent service

Excellent service, friendly & helpful.
My lawn looks fabulous since using top grass to service my lawn regularly.

S Davenport

17 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Sheree, thank you for your lovely review of our service and our team, I will be sure to pass this on to them. We are delighted to hear that your lawn is looking lovely since you have been using us and that you are able to enjoy the results of the service! If you ever have any questions about the lawn or service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie

Noté 2 sur 5 étoiles

Failed to turn up twice

Failed to turn up twice, then gave 13 minutes notice of next visit, then advised we’d missed that treatment

11 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hi Jon, thank you very much for providing your feedback. We will get in touch with you shortly to talk through the issues and see what happened here. We are a family run business so it is really important to usthat we are providing a good service to you and we need to investigate what has gone wrong here so that we can put it right. We are really sorry that you are currently unhappy with the service but we will be in touch very quickly to try and resolve this for you. Kind regards, Katie.

Noté 5 sur 5 étoiles

A 1st class service from start to…

A 1st class service from start to finish very knowledgeable and show respect for your property all at an affordable price my grass is looking great

17 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hi Pauline, thank you very much for your lovely review of our team members, I will be sure to pass this on to the office and field teams and their line managers. If you ever have any questions about your lawn or the service, please do get in touch and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

Top Grass. Top service !!

Top Grass have been supporting us with our lawns for a number of years.
Their staff are always friendly, helpful and efficient whether they are working on our property or offering administrative support from the offices.
I would have no hesitation in recommending their service to anyone.

17 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hi Colin, thank you very much for your 5 star review of our company! I will be sure to pass this on to the team - both the field team and office team. If you ever have any questions about your lawn or the service, please do get in touch and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

Topgrass with Top service

What an excellent service, my grass has never looked so good in 22 years, I've struggled using different feed and weed potions and failed dismally. Topgrass have within a few months made my lawns look lush, green and weed free.

17 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hi Russ, thank you very much for your lovely review, we are so glad to hear you are enjoying the results! I will be sure to pass this on to the rest of the team and your lawn care technician. If you ever have any questions about your lawn or the service, please do get in touch and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

Reliable service over many years and at…

Reliable service over many years and at a realistic price when compared to other similar companies. Would have no hesitation in recommending them.

17 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello David, thank you very much for your kind review of our company and we are delighted to hear that you are enjoying the results of our service! I will be sure to pass this on to the rest of the team. If you ever have any questions about your lawn or the service, please do get in touch and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

Did what they said they'd do

Did what they said they'd do, quickly and without fuss.

16 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello Ian, thank you for your 5 star review of our services! I will pass this on to the rest of the team. If you ever have any questions about the lawn or service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie

Noté 5 sur 5 étoiles

Very pleased that my grass

Very pleased that my grass, won’t call it a lawn is looking better than it ever has. It is taking time to become a lawn but we have an enormous tree which doesn’t help with light and drainage for our grass. Would recommend the treatments which are regular and obviously working fromTopGrass ltd.

1 août 2023
Avis spontané
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Réponse de TopGrass (UK) Ltd

Hello June, thank you for your 5 star review of our service. We are happy to hear that your grass is on its way to becoming a lawn! Unfortunately trees can be a bit of a hindrance when it comes to keeping a lawn looking nice, but we will do our best to ensure it looks as good as possible! I will be sure to pass on your kind comments to the rest of the team. Kind regards, Katie

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