Topsoil & More Avis 

40
TrustScore 4 sur 5

4,2

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Noté 5 sur 5 étoiles

Ordered a mammoth bag of top soil for laying grass. Sent email with pictures of location, parking restrictions, etc to make sure that there will not be any issue with delivery. There was a slight issu... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The topsoil is full of stones. My gardener has now put on my lawn and we now have to remove which is expensive and difficult. Quality of soil is awful.

L'entreprise a répondu

Noté 5 sur 5 étoiles

The compost is good quality for beds and borders. Excellent communication with Sarah who organised for the bulk bag to be delivered in a certain area. Thanks to the driver who carried out the delivery... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good on-line chat support that allowed me to identify the right product and quantity. Delivered speedily, well packaged and manoeuvred to convenient temporary storage. When applied quality of the prod... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de terre végétale
  2. Jardin
  3. Paysagiste
  4. Fournisseur de gazon

Écrit par l'entreprise

We are a family run business that has worked in the commercial and domestic landscaping sector across the UK for over 30 years and we want to share our passion for great quality Topsoil with you! Whether you are laying turf to create a new lawn, topping up your raised beds or starting a veggie patch with the kids, we have the right Topsoil for the job. If you aren't sure what you need, give us a call. We love to share our Topsoil knowledge and spread the love (and the Topsoil) around!


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

40 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,2

Tous les avis

(40)

9 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

The topsoil is full of stones

The topsoil is full of stones. My gardener has now put on my lawn and we now have to remove which is expensive and difficult. Quality of soil is awful.

16 avril 2026
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Réponse de Topsoil & More

Hi Mark, I have just checked and you ordered a bulk bag of our TURFING rootzone 70/30 mix so I am not sure why your gardener has put turfing soil on your lawn? The description of the turfing soil clearly states it is a 20mm screened product with natural 20mm aggregate/stones in it to allow good drainage UNDER TURF. The description of the turfing soil also states 'Please note, this product is not suitable as a top dressing; it is for use at root level only to produce a perfect turf bed for you to lay your new turf on.'

It sounds like you have ordered the wrong product for your job and you should have ordered our grass seeding rootzone 70/30 mix (which is a smaller 10mm screened product) or a top dressing product, if you planned to spread the soil on top of your existing lawn. I feel the 1 star review is very harsh given you have clearly ordered the wrong product for your intended job and if you had asked beforehand which product we recommend for grass seeding or top dressing a lawn it would not have been the 20mm screened turfing soil you have purchased. Sarah

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, and top quality compost too.

Always highly recommended

9 avril 2026
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Réponse de Topsoil & More

Thank you for your great review. All the best with your garden project. Sarah :-)

Noté 5 sur 5 étoiles

Great telephone support during order…

Great telephone support during order process (on a bank holiday), and especially good support when the transport company had a hiccup.

7 avril 2026
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Réponse de Topsoil & More

Thank you for taking the time to leave such a great review - happy to help and thanks again for your understanding when there was a slight hiccup with the delivery company. Sarah

Noté 5 sur 5 étoiles

Good Service

very good service

25 mars 2026
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Réponse de Topsoil & More

Thank you for taking the time to leave us a great review. Happy to help you with your garden project.

Noté 3 sur 5 étoiles

Service fine

Service fine, but very stony for topsoil/sand grassroot mix

24 février 2026
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Réponse de Topsoil & More

Thanks for taking the time to write a review. Our soil is a 10mm screened product and the product you ordered was a 50/50 seeding mix so it has a higher sand content to allow drainage in wetter areas which may make it seem more stony. Without any aggregate/stones in the product it won't allow for good drainage in wetter areas. Thanks, Sarah, Topsoil & More

Noté 5 sur 5 étoiles

Good support & Great Product

Good on-line chat support that allowed me to identify the right product and quantity. Delivered speedily, well packaged and manoeuvred to convenient temporary storage. When applied quality of the product became very evident. Highly recommended

28 août 2025
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Réponse de Topsoil & More

Thanks for your great review Dave - happy to help with your garden project :-)

Noté 5 sur 5 étoiles

Excellent product information…

Excellent product information allowed me to select the right soil for my job. Delivery was confirmed within the expected timescale and arrived on time. The seeding topsoil was very high quality with no contamination.

9 avril 2025
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Réponse de Topsoil & More

Thanks for taking the time to leave this great review. We are always happy to help customers to select the right product for their garden project.

Noté 5 sur 5 étoiles

Beds & border compost

The compost is good quality for beds and borders. Excellent communication with Sarah who organised for the bulk bag to be delivered in a certain area. Thanks to the driver who carried out the delivery perfectly. I highly recommend this company and I will be using them again.

30 octobre 2024
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Réponse de Topsoil & More

Thank you for your great review - happy to help you Lorna :-)

Noté 5 sur 5 étoiles

Consistent high quality; great customer service

As a professional gardener, finding consistent peat-free compost is a big challenge but Topsoil have managed to achieve this. I’ve been recommending this company to clients over the past year and the quality has always been great. Recently I had to place two complicated orders for clients and Sarah was fantastic at managing the deliveries around planting schedules. Couldn’t recommend more highly.

14 octobre 2024
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Réponse de Topsoil & More

Thank you for your great review. It is always great to receive feedback from our regular trade customers - thank you :-)

Noté 5 sur 5 étoiles

Excellent Experience

Good product with efficient delivery and excellent communication. I will definitely order again in the future!

6 octobre 2024
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Réponse de Topsoil & More

Thank you for your great review - Happy to help :-)

Noté 5 sur 5 étoiles

Great Stuff

Bought a 1,000kg bag of the shrub and tree mix, very pleased with it. Would be happy to buy again if I needed any more.

23 septembre 2024
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Réponse de Topsoil & More

Thank you for taking the time to leave such a great review - we really appreciate it :-)

Noté 5 sur 5 étoiles

Very good compost and soil mix and…

Very good compost and soil mix and pleased with delivery. Comms slightly slow but not enough to put me off buying again. Recommended

8 septembre 2024
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Réponse de Topsoil & More

Thanks for taking the time to leave your review and thanks for the feedback which we will take on board.

Noté 1 sur 5 étoiles

Driver dropped at awkard location

Driver dropped at awkard location

1 août 2024
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Réponse de Topsoil & More

Thanks for taking the time to leave a review Nicky but we are disappointed you felt the need to leave a one star review after the delivery company and myself called you repeatedly on the day of delivery so you could meet the driver to tell him where you'd ideally like the pallet to be left. Our deliveries are usually kerbside/on a driveway but your delivery location was a communal gardens quite a way off the kerbside. When the pallet was left where you did not want it, because you unfortunately did not get to him at the delivery location before he had to move on, I arranged for the delivery company to return the next day to move the pallet for you. I texted to ask you if they had been back to move the pallet as requested and I received no reply from you so I am disappointed to see this review given the lengths we went to help you. Customers receive a 2 hour ETA of their delivery by email on the day of delivery so they can be on hand to show the driver where to leave the pallet and it's out of our hands if customers are not available and do not answer the phone when called. Sarah

Noté 5 sur 5 étoiles

Good quality topsoil

Had an appointment when delivery took place but l was phoned up to confirm where the delivery was to be placed, which was helpful. The quality of the topsoil seemed much better than a similar delivery l had from elsewhere as it had no unwanted inclusions.

25 juillet 2024
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Réponse de Topsoil & More

Thank you very much for your review - happy to help :-)

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