Topsoil & More Avis 

40
TrustScore 4 sur 5

4,2

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered a mammoth bag of top soil for laying grass. Sent email with pictures of location, parking restrictions, etc to make sure that there will not be any issue with delivery. There was a slight issu... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The topsoil is full of stones. My gardener has now put on my lawn and we now have to remove which is expensive and difficult. Quality of soil is awful.

L'entreprise a répondu

Noté 5 sur 5 étoiles

The compost is good quality for beds and borders. Excellent communication with Sarah who organised for the bulk bag to be delivered in a certain area. Thanks to the driver who carried out the delivery... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good on-line chat support that allowed me to identify the right product and quantity. Delivered speedily, well packaged and manoeuvred to convenient temporary storage. When applied quality of the prod... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de terre végétale
  2. Jardin
  3. Paysagiste
  4. Fournisseur de gazon

Écrit par l'entreprise

We are a family run business that has worked in the commercial and domestic landscaping sector across the UK for over 30 years and we want to share our passion for great quality Topsoil with you! Whether you are laying turf to create a new lawn, topping up your raised beds or starting a veggie patch with the kids, we have the right Topsoil for the job. If you aren't sure what you need, give us a call. We love to share our Topsoil knowledge and spread the love (and the Topsoil) around!


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

40 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,2

Tous les avis

(40)

9 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Solid, compacted, little soil or loam

Seller has been in touch and it looks like there was a one-off issue with our order. I can see the other reviews are excellent so I agree it must have been a one-off problem. Important thing is they have offered several options to make this right for us which is important in business. I really appreciate their follow up and I'll be buying from them again.

Veggie bed topsoil bulk bag not fit for purpose. It was solid, compacted and had to be forked out. Masses of long sticks which had to be removed. Composition was mostly soil conditioner with lumps of subsoil. You wouldn't even use this as a soil conditioner or mulch as so compacted and dense. Had to be broken down and sieved. This is the 3rd company I've used and this product was by far the worst quality. It was despatched a week later than the order confirmation indicated and only received updates when i chased it a few times. No one answered the phone during working hours. Not a professional experience. The haulier was very good which was the only good point.

10 mai 2024
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Réponse de Topsoil & More

We are really, really sorry again for the below standard customer service and product you experienced and appreciate your understanding in the circumstances of what is a one-off blip in our processes due to factors beyond our control which we will now investigate further. We are always happy to receive feedback, good or bad, and take on board all comments to investigate what has gone wrong and why, and to ensure it does not happen again. Thank you for giving us the opportunity to rectify the situation and for you to confirm you would be happy to buy from us again - that is really appreciated as a small, family run business.

Noté 5 sur 5 étoiles

Quality topsoil

Good advice and guidance provided pre order by Sarah and the topsoil delivered was perfect for the job and I’d certainly recommend Topsoil & More to anyone after a choice of top quality soil for laying turf on

6 avril 2024
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Réponse de Topsoil & More

Thank you for your great review - happy to help you progress your garden project

Noté 5 sur 5 étoiles

Great experience

Absolutely brilliant service, a really person on chat which makes a nice change. Answered all my questions and arranged delivery on a set date. Great product. Would highly recommend

26 mars 2024
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Réponse de Topsoil & More

Thanks for your great review - happy to help :-)

Noté 5 sur 5 étoiles

Excellent soil and customer service

The soil is nice quality and my plants seem to be doing well in it so far. Customer service was also excellent: Sarah was very prompt and helpful in answering my queries about delivery. I will definitely order from here again!

26 février 2024
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Réponse de Topsoil & More

Thank you for your fantastic review. We are pleased to hear your plants are loving their new soil!

Noté 4 sur 5 étoiles

Pleasingly efficient

Good website. Prompt informative response and despatch. Delivery a little less efficient. Had to chase up because it didn't arrive within the time-slot allocated. But arrived eventually and all good.

16 février 2024
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Réponse de Topsoil & More

Thank you for your great review of our product and service - it is really appreciated. We are really sorry for the slight delay you experienced on the day of delivery and will pass your feedback on to our delivery partner.

Noté 5 sur 5 étoiles

Veggy soil / compost/ top soil

Good service great value quick delivery

29 janvier 2024
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Réponse de Topsoil & More

Thank you for your review Richard. Really appreciate you taking the time to leave it.

Noté 5 sur 5 étoiles

Easy service

Easy to use service, good product and quick delivery…. Affordable … what more could you want ? I’ll use them again if needed

9 janvier 2024
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Réponse de Topsoil & More

Thanks for your great review!

Noté 5 sur 5 étoiles

Excellent service

Ordered a mammoth bag of top soil for laying grass. Sent email with pictures of location, parking restrictions, etc to make sure that there will not be any issue with delivery. There was a slight issue with delivery, but Sarah has sorted it very promptly which meant I could get everything done on time.

5 octobre 2023
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Réponse de Topsoil & More

Thank you for your great review - happy to be of service to you!

Noté 5 sur 5 étoiles

Excellent value for money and quality…

Excellent value for money and quality product and swift, careful delivery. Highly recommended.

15 août 2023
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Réponse de Topsoil & More

Thank you for your fabulous review and for taking the time to leave it!

Noté 5 sur 5 étoiles

I can only say the delivery was on time…

I can only say the delivery was on time and the quality is extremely good cannot wait to use it
David Killick
Date 28 - 8 - 23

27 juillet 2023
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Réponse de Topsoil & More

Thank you for taking the time to leave your review - it is really appreciated!

Noté 5 sur 5 étoiles

This is my second purchase of Top Soil…

This is my second purchase of Top Soil from this company and my experience remains the same... Good quality product. Item received within the time stipulated on the website. And the price was very reasonable.

20 juillet 2023
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Réponse de Topsoil & More

Thanks for your repeat purchase! We are really pleased to hear your great feedback. Topsoil & More

Noté 5 sur 5 étoiles

Try this company before going any further

On my original phone call I was given best advise on which topsoil to purchase from their sales person called Sarah who was very knowledgeable. Delivery was right on time and my gardener commented on what good quality the soil was. Overall this was an excellent service from inception to conclusion.

6 juin 2023
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Réponse de Topsoil & More

Thank you for taking the time to leave such a great review - it is really appreciated. Topsoil & More

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