Totally Branded Avis 

1 066
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I placed an order and needed a fast lead time, Ellie and Jack were fantastic to deal with, I did wonder what the merchandise would be like as it was considerably cheaper than other online suppliers, b... Voir plus

Noté 5 sur 5 étoiles

Brilliant service! Was guided through the process in a helpful and professional manner. There was a delay with the product I had ordered but I was kept informed at every stage. Will use again if I eve... Voir plus

Noté 5 sur 5 étoiles

I placed an order with Totally Branded for 100 flasks with printed text. Nathan provided a hassle free, customer focused and professional service. The placing of order after giving approval of a mock... Voir plus

Noté 5 sur 5 étoiles

Totally Branded have been amazing with the delivery and overall timeline. I ordered tote bags from them not only they delivered within 2 days but also the price they offered was way less than any othe... Voir plus

À propos de l'entreprise

  1. Fournisseur de produits promotionnels

Écrit par l'entreprise

We are an experienced promotional merchandise and branded corporate gift supplier based in Swaffham, Norfolk. With thousands of personalised promotional products on hand that can be customised with your bespoke design or brand guidelines backed by a fantastic team of account managers, designers, production operatives, and delivery drivers, we have a solid team of committed, reliable, and exceptional branded merchandise experts on hand here at Totally Branded to help create outstanding branded merchandise at the UK’s best prices.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,9

Tous les avis

(1 066)

271 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I had a fantastic experience

I had a fantastic experience with Totally Branded from start to finish. Their customer service was excellent, and the whole process was smooth and hassle-free. Any questions I had were answered promptly, and any changes I requested were dealt with quickly and efficiently.

Communication throughout was superb, with regular updates and fast responses to emails, which made the entire experience stress-free. It's clear they genuinely care about providing great service and ensuring their customers are happy.

I'm absolutely delighted with the end product – the quality exceeded my expectations, and I wouldn't hesitate to recommend Totally Branded to anyone looking for branded products and outstanding customer service. Thank you for such a great experience!

25 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer service!

Brilliant company to buy from with really great customer service!
Harry Potter (not a joke) went above and beyond to help me find and design merchandise for our venue!

I would fully recommend speaking with one of the team if you are struggling to find what you want.

19 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

A+++ Service

The professionalism of the company is next to none. They turned our order round in a short timeframe and promised a delivery date which arrived spot on!
the tote bags were wonderful and the colour printing on them were excellent. Thank you team

24 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

An excellent service

I placed an order with Totally Branded for 100 flasks with printed text. Nathan provided a hassle free, customer focused and professional service. The placing of order after giving approval of a mock up design was a simple and clear process. Emilia took over customer service and provided regular up date on the status of the order. The order was delivered on time and the whole experience was excellent. Well done TOTALLY BRANDED.

23 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant product, great customer service!

From my first contact with Harry to agreeing the design, ordering and receiving the tote bags the customer service was excellent. I changed the design and added words however the advice was right and the finished product is just as I imagined it would be. Very good quality material and the print (in full colour) brilliant. would highly recommend!

15 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Totally Branded have been amazing with…

Totally Branded have been amazing with the delivery and overall timeline. I ordered tote bags from them not only they delivered within 2 days but also the price they offered was way less than any other supplier. Ella Savory was wonderful in providing support on call and on emails. Definitely recommend it for quick and quality products.

19 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

We've used Totally Branded for a while…

We've used Totally Branded for a while now, each time it's quick & simple to re-order. Jack was brilliant & very responsive. He's very friendly and helpful.
Great service from proofs to delivery. (but do bear in mind, if your order is large it gets delivered on a pallet which you have to move yourself!) I did my workout that day for sure!!

18 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

Customer Service

We have ordered before with totally branded and they were amazing the first time, the second time was a bigger order, we order some bottle and they had all sold out when we paid which was fine but when i changed the bottle to a different one there was no conformation after that so i didn't know that they had gone ahead with them bottles until i got the date for when i will get them. It just annoying when i am being quoted there customer service is amazing as soon as you place the order it went a little downhill.

10 juin 2026
Avis spontané
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Réponse de Totally Branded

Dear Amelia,
Thank you for your feedback and for choosing us again. We’re pleased to hear that your first experience was amazing.

We’re sorry to hear that communication around the product change and order confirmation were not very helpful and we appreciate you bringing this to our attention and will take your feedback on board as we continue to improve our processes and customer experience.

Thank you for your continued support, and we hope to have the opportunity to provide you with an even better experience in the future.

Sales&Service Manager
Harrison

Noté 5 sur 5 étoiles

Branded Totes

We placed an order for branded totes. I had trouble uploading the artowrk online so completed the order directly with Jack Hansen in the sales team, who was very helpful. Follow up communication about the status and delivery of my order was excellent. We are very happy with the completed items, which look great and are a very reasonable price.

22 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

The Totally Branded team were excellent…

The Totally Branded team were excellent in helping me turn around an order at short notice when basically no other vendors could do that turnaround. I really appreciated their super fast, friendly, helpful and proactive communication. The product we ordered was great too - all round very happy and we'll definitely be using them in similar situations in future!

8 juin 2026
Avis spontané
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Réponse de Totally Branded

We really appreciate your review! Thanks again for choosing us — we look forward to working with you again.

Noté 5 sur 5 étoiles

very pleasant experience

Good afternoon,

I just wanted to take a moment to express our sincere thanks for the outstanding service we have received throughout the entire process.

From our very first enquiry right through to delivery, the level of customer service has been second to none. Every member of the team has been incredibly helpful, professional, and responsive, making the whole experience smooth and enjoyable from start to finish.

We particularly appreciate the time, patience, and care that was taken to answer our questions and ensure everything was exactly as we wanted. It is clear that customer satisfaction is a real priority, and that attention to detail certainly did not go unnoticed.

We are absolutely delighted with the products we received. The bears are fantastic, beautifully made, and have exceeded our expectations. We know they will be very well received and treasured for years to come.

Thank you once again for all of your help and support. It has been a pleasure dealing with your company, and we would not hesitate to recommend your services to others.

With best wishes,

10 juin 2026
Avis spontané
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Réponse de Totally Branded

Thank you so much for your incredible review, it really means a lot to everyone here at Totally Branded. We cannot wait to work with you again soon! Thank you for taking the time to post a review!

Noté 5 sur 5 étoiles

The service was great

The service was great. Kept in the loop at every stage and it was delivered quickly. Products look great, better than expected.

5 juin 2026
Avis spontané
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Réponse de Totally Branded

We really appreciate your review! Thanks again for choosing us — we look forward to working with you again.

Noté 5 sur 5 étoiles

Great customer service

Great customer service, good price and arrived promptly.

1 juin 2026
Avis spontané
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Réponse de Totally Branded

We really appreciate your review! Thanks again for choosing us — we look forward to working with you again.

Noté 5 sur 5 étoiles

Great customer service

Great customer service from the very start to finish.
The items arrived in time and had updates on the packages every few days.
Our company will be using them again for future exhibitions and recruitment events.

27 mai 2026
Avis spontané
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Réponse de Totally Branded

Thanks so much for your great review! We’re really glad you had a positive experience and appreciate your support.

Noté 5 sur 5 étoiles

Wonderful product and service!

Absolutely wonderful service and product from Totally Branded, for an order of coffee mugs with our department logo. Jack was very helpful in creating the design and was happy to make a few colour tweaks to make sure it was right for us before we placed the order. Emilia then kept me fully updated on the order progress and estimated delivery date, even accommodating a request to change the delivery address which we really appreciated. The final product is of an extremely high quality and looks great! Five star product and service, would highly recommend! Thank you!

2 juin 2026
Avis spontané
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Réponse de Totally Branded

Thanks so much for your lovely review and for mentioning Jack! We’re delighted to hear you had a great experience, and we’ll be sure to pass your feedback on.

Noté 5 sur 5 étoiles

Amazing service

Amazing service, quality of item and image was fantastic! So good we ordered more :-)

25 mai 2026
Avis spontané
Logo de Totally Branded

Réponse de Totally Branded

Thank you for the kind feedback. We’re pleased you were happy with both the service and products!

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